LI82.85-N-074054
Service Bulletin Details
Public Details for: LI82.85-N-074054
Complaint the connection of the customer's smartphone connected via the original usb cable is disconnected after an undefined period of time for no apparent reason. The apple iphone 12 and subsequent models are primarily affected by this.
Models from 2022
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Models from 2021
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Models from 2020
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Models from 2019
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Audio 30/40 VIS (Garmin) head unit - Connection failure with smartphone integration Topic number LI82.85-N-074054 Version 2 Function group 82.85 - Navigation and Communication systems Date 6/2/22 Validity Model 447.6/7 with code E3C (Audio 30) and code E2R (Radio generation 2) Model 447.6/7 with code EA4 (Audio 40) and code E2R (Radio generation 2) Reason for change change to remedy Complaint The connection of the customer's smartphone connected via the original USB cable is disconnected after an undefined period of time for no apparent reason. The Apple iPhone 12 and subsequent models are primarily affected by this. Cause Hardware for radio control unit (Audio) (N87/15) Remedy Modification to hardware for radio control unit (Audio) (N87/15). Due to the worldwide semiconductor crisis and internal development processes, this remedy will only be available by the start of/middle of 2023 at the earliest. Note: Please refer to this LI in the "Notes" section of the warranty claim Symptoms Overall vehicle > Networking > Combination switch > Function error Communication/information > Communication > Mobile phone > Telephone > Telephone mode is not selectable Communication/information > Communication > Mobile phone > Telephone > Telephone/cell phone is not detected Communication/information > Communication > Mobile phone > Telephone > Device error Operation numbers/damage codes Op. no. Operation text 03.06.2022 04:45:50 © Copyright Mercedes-Benz AG Time JEFVNUK Damage code Note Page 1 / 2 03.06.2022 04:45:50 © Copyright Mercedes-Benz AG JEFVNUK Page 2 / 2