LI82.85-N-074921
Service Bulletin Details
Public Details for: LI82.85-N-074921
Complaint the person being called/caller is hard to understand when traveling at speeds greater than 80 km/h(50mph) in the vehicle. Cause radio/radio - navigation (rd) control unit (n87/15) software remedy remedy of new software for ra
Models from 2022
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Audio 30/40 VIS (Garmin) head unit - Insufficient understanding when using hands-free system Topic number LI82.85-N-074921 Version 1 Function group 82.85 - Navigation and Communication systems Date 6/3/22 Validity Model 447.6/7 with code E3C (Audio 30) and code E2R (Radio generation 2) Model 447.6/7 with code EA4 (Audio 40) and code E2R (Radio generation 2) Reason for change Designation and remedy updated Complaint The person being called/caller is hard to understand when traveling at speeds greater than 80 km/h(50mph) in the vehicle. Cause Radio/radio - navigation (RD) control unit (N87/15) software Remedy Remedy of new software for radio/radio - navigation (RD) control unit (N87/15) is expected to be available in Q4/2022. Note: Please refer to this LI in the "Notes" section of the warranty claim Symptoms Communication/information > Communication > Mobile phone > Telephone > Poor understanding Communication/information > Communication > Mobile phone > Telephone > Other party cannot be heard Communication/information > Communication > Mobile phone > Telephone > Person on other end can be poorly/hardly heard Control unit/fault code Control unit Fault text N87/15 - Radio / Radio - Navigation (RD) Operation numbers/damage codes Op. no. Operation text 03.06.2022 05:50:21 © Copyright Mercedes-Benz AG Time JEFVNUK Damage code Note Page 1 / 2 03.06.2022 05:50:21 © Copyright Mercedes-Benz AG JEFVNUK Page 2 / 2