LI82.85-N-074922

Audio 30/40 VIS (Garmin) head unit - Insufficient audio volume
Topic number
LI82.85-N-074922
Version
1
Function group
82.85 - Navigation and Communication systems
Date
6/3/22
Validity
Model 447.6/7 with code E3C (Audio 30) and code E2R
(Radio generation 2)
Model 447.6/7 with code EA4 (Audio 40) and code E2R
(Radio generation 2)
Reason for change
Designation changed Remedy updated
Complaint
The volume of the radio/radio - navigation (RD) control unit (N87/15) is too quiet even at maximum volume.
Cause
Radio/radio - navigation (RD) control unit (N87/15) software
Remedy
Remedy of new software for radio/radio - navigation (RD) control unit (N87/15) is expected to be available in Q4/2022.
Note: Please refer to this LI in the "Notes" section of the warranty claim
Symptoms
Communication/information > Entertainment > Radio > Bad sound quality
Communication/information > Entertainment > Audio/Sound > Volume adjustment function error
Communication/information > Entertainment > Audio/Sound > Poor audio quality
Control unit/fault code
Control unit
Fault text
N87/15 - Radio / Radio - Navigation (RD)
Operation numbers/damage codes
Op. no.
Operation text
03.06.2022 05:56:10
© Copyright Mercedes-Benz AG
Time
JEFVNUK
Damage
code
Note
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