2062365/2
Service Bulletin Details
Public Details for: 2062365/2
Bentayga and new flying spur hybrid dtc P103A00 evident engine oil fuel portion too high. Customer statement / workshop findings: - warning message within the dip - the message asks the customer to warm up engine accompanied by a yellow
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2021 BENTLEY BENTAYGA HYBRID |
Models from 2020
2020 BENTLEY BENTAYGA HYBRID |
Models from 2019
2019 BENTLEY BENTAYGA HYBRID |
Technical product information Bentayga and New Flying Spur Hybrid– DTC P103A00 evident – Engine Oil Fuel Portion Too High Russische Föderation (5RU),Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),United Kingdom E01 Bentley UK (6E01),United States E05 Bentley USA and rest America (6E05) Bentley Topic Market area Brand Transaction 2062365/2 No. Level EH Status Approval Release date Event memory entries Diagnostic address Event memory entry Fault type Fault status 0001 - Engine electronics P103A00: Engine oil Fuel portion too high static 0001 - Engine electronics P103A00: Engine oil Fuel portion too high Intermittent New customer code Object of complaint Complaint type Position engine -> lubrication system -> engine oil component / consumables -> too much Vehicle data Bentayga and New Flying Spur Hybrid Sales types Type 4V14F9 4V14F9 4V14F9 4V14F9 4V14F9 ZG23GB ZG23GB MY 2019 2020 2021 2022 2023 2022 2023 Brand Designation Engine code E * E * E * E * E * E * E * Documents Document name master.xml INTERNAL Gearbox code * * * * * * * Final drive code * * * * * * * Technical product information Bentayga and New Flying Spur Hybrid– DTC P103A00 evident – Engine Oil Fuel Portion Too High Transaction No.: 2062365/2 Customer statement / workshop findings Customer statement • Warning message within the DIP • The message asks the customer to ‘warm up engine’ accompanied by a yellow warning (Figure 1) No other symptoms are experienced. Figure 1 Workshop findings • DTC P103A00 evident - Engine Oil Fuel Portion Too High (Figure 2) Figure 2 • Smell of fuel in the engine oil Technical background The warning is caused by the level of unburnt fuel in the engine oil. This value is calculated by the Engine Control Module (ECM) and is based on the driver usage pattern The more cold starts the Internal Combustion Engine (ICE) is exposed to the higher the chance of fuel making its way into the engine oil via the cylinders When the fuel calculation reaches the pre-programmed amount this then causes the DTC to be triggered Production change Not applicable Measure Using ODIS – Navigate and read the following values: • IDE10063 – Engine oil current value NOTE: Must be 100% or less other wise the DTC cannot be deleted • IDE04820 - Total mass of gasoline and alcohol in the oil (Level of fuel within the engine oil - Calculated by the ECM) NOTE: If the value is larger than > 250 grams, the error cannot be deleted. 1) The operative should navigate to and read the following IDE values using ODIS • A screen shot showing all requested IDE values should be added to a new or existing DISS query to enable any future diagnosis concerns INTERNAL Required IDE values 2) Referring to the Rep.Gr 17- Check the engine oil level NOTE: Ensure the method within Rep.Gr 17 is followed • IMPORTANT: In the event the engine oil level is deemed as excessively high, the oil level should be reduced/corrected - Refer to Rep.Gr 17 - Drain the required amount of engine oil to adjust the oil level to specification IMPORTANT: Always ensure a new drain plug is fitted 3) Drive the vehicle in SPORT mode for 30 KM ( Observing all local speed limits ) with enthusiastic driving to reduce the fuel MWB value (IDE04820) to less than 50 grams In the event the MWB value (IDE04820) cannot be reduced lower than 50 grams, please raise a DISS query and await further instruction prior to conducting any further work • In the event the MWB value (IDE04820) has been successfully reduced (Lower than 50 grams) Erase the applicable DTC’s 4) Referring to Rep.Gr 17- Check the engine oil level is correct post road test to confirm any evaporated fuel has not reduced the oil level INTERNAL Warranty accounting instructions Time to check engine oil level Warranty type Damage service number Damage code Labour Labour operation code Time GFF/Guided Functions Labour 110 or 910 17 01 00 34 17 01 01 01 20 TU’s Labour operation code 01 50 00 00 Time As per ODIS log must not exceed 30 TU’s Road test Labour operation code 01 21 00 00 Time 50 TU’s Parts information Refer to the ETKA parts catalogue INTERNAL