V9122012067083_4
Service Bulletin Details
Public Details for: V9122012067083_4
In-car wifi inop or malfunctioning. Updated to include additional labor operation number to warranty table.
Models from 2022
| 2022 VOLKSWAGEN ARTEON |
| 2022 VOLKSWAGEN ATLAS |
| 2022 VOLKSWAGEN ATLAS CROSS SPORT |
| 2022 VOLKSWAGEN GOLF |
| 2022 VOLKSWAGEN GTI |
| 2022 VOLKSWAGEN JETTA |
| 2022 VOLKSWAGEN TAOS |
| 2022 VOLKSWAGEN TIGUAN |
Models from 2021
Technical Service Bulletin 91-22-01 - WiFi Malfunction - Car-Net™ Module Transaction No: 2067083/4 Release date: 7/6/2022 Condition Applicable Vehicles Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To Arteon, Atlas, Atlas Cross Sport, Golf/GTI, Jetta, Tiguan 2021 All All All All Arteon, Atlas, Atlas Cross Sport, Jetta, Taos, Tiguan 2022 All All All All Revision Table Instance Number Published Date Version Number Reason For Update 2067083/4 07/6/2022 91-22-01 Add labor operation number to warranty table. 2067083/1 05/24/2022 91-22-01 Original publication. Note: This technical bulletin must be read in its entirety before attempting the software update. The customer may complain that the vehicle’s in-car WiFi is inoperative or malfunctioning. Technical Background This procedure resolves the concern(s) specified above by updating the Car-net Operating Control Unit (OCU) to the latest level 0318. This update also permits future functionality of Over the Air (OTA) updating of various control modules. Note: Vehicles at software level 0316 can ONLY be updated to 0318 via USB update. Over the Air (OTA) is not possible with modules at level 0316. Refer to Technical Bulletin 00-19-04 (2054866).Set up SD/USB Creator to Obtain Software Updates. Page 1 of 5 © 2022 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 91-22-01 - WiFi Malfunction - Car-Net™ Module Transaction No: 2067083/4 Release date: 7/6/2022 Production Solution NA. Service Connect Midtronics InCharge 940 (INC 940) or GRX3000VAS Tester/Charger to the vehicle’s 12 volt battery. Switch the ignition to the ON position. Switch the Infotainment system ON. Connect the diagnostic tester and perform a full GFF scan. Check the part number of the Telematics Control Module -J949- (Figure 1). Check the software version of the Telematics Control Module -J949- (Figure 1). Note: This work procedure is only applicable to vehicles equipped with OCU3 High with part number 5WA035285 at Software version number 0316. If the part number is NOT 5WA035285 and/or software level is NOT 0316, this work procedure does not apply. Figure 1. Page 2 of 5 © 2022 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 91-22-01 - WiFi Malfunction - Car-Net™ Module Transaction No: 2067083/4 Release date: 7/6/2022 USB Update Procedure Create USB with part number 3G0.919.360.QA via SD/USB Creator as per Bulletin 00-19-04 (2054866). Note: The vehicle’s MIB3 system uses a USB-C input. Insert the USB drive in port 1 of the USB connection in the front center console storage compartment. On the MIB3 Infotainment display, press and hold the “Menu” button for 5 seconds until the “Service mode” screen is displayed. Select “Software Update/Versions”. Select “Start update”. Select “Update”. Select “USB 1”. Select “Start update”. Select “Start update” again. Tip: At this point, several screens may appear indicating the update is in progress. The screen may go blank at one or more times during the update. This is normal. When the “Update Summary” screen appears, select “Resume”. When the completed update screen appears, select “OK”. Restore the GFF session. Check the software version of Telematics Control Module -J949- to confirm it is now at level 0318. Switch the ignition “OFF”. Remove USB drive. SVM Procedure Connect the ODIS diagnostic tester and initiate GFF. Allow the tester to complete module interrogation. Once module interrogation is complete, click on the Special Functions tab and navigate to “5F – Information electronics 1 – -J794-”. Under “Software version management”, select “Adapting software”. Depending on the model, select “Update software via action code” or “Software update via measured code”. This verbiage can vary by model in ODIS. Page 3 of 5 © 2022 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 91-22-01 - WiFi Malfunction - Car-Net™ Module Transaction No: 2067083/4 Release date: 7/6/2022 When prompted, enter SVM code 3700. Select “Complete” or “Continue” through the test plan as prompted. When the SVM update is complete, the tester will display “Data version in the vehicle is current”. Ensure to follow all remaining ODIS prompts including leaving the ignition OFF as prompted to complete the test and exit GFF. Warranty To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and Procedures Manual 1) Model(s) Year(s) Eng. Code(s) Trans. Code(s) VIN Range From VIN Range To Arteon, Atlas, Atlas Cross Sport, Golf/GTI, Jetta, Taos, Tiguan 2021 All All All All Arteon, Atlas, Atlas Cross Sport, Jetta, Taos, Tiguan 2022 All All All All SAGA Coding Claim Type: Service Number: 9170 Use applicable Claim Type 1) Damage Code 0039 HST Damage Location (Depends on Service No.) - -LG5 Parts Manufacturer 2) Labor Operation 3) : Charge Battery 27068950 = See Elsa for latest time units. Labor Operation 3) : Update Programming USB 91701999 = 50 TU Labor Operation 3) : Update Programming SVM See GFF Time expenditure. Diagnostic Time 4) Page 4 of 5 © 2022 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Transaction No: 2067083/4 Release date: 7/6/2022 91-22-01 - WiFi Malfunction - Car-Net™ Module GFF Time expenditure 01500000 = Actual GFF print out. 70 TU max. Road Test 01210002 = 00 TU NO 01210004 = 00 TU 01320000 = 00 TU max. Technical Diagnosis YES NO Claim Comment: Input “As per Technical Bulletin 2067083” in comment section of Warranty Claim. 1) Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only. 2) Code per warranty vendor code policy. 3) Labor Time Units (TUs) are subject to change with ELSA updates. 4) Documentation required per Warranty Policies and Procedures Manual. Required Parts and Tools Tool Description Tool No: Midtronics Battery Tester/Charger MTRMSP0702 battery maintainer/charger VAS Diagnostic Tool VAS 6150/X & VAS 6160/X and ODIS Service with: current online updates USB 3G0.919.360.QA Additional Information All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information. Page 5 of 5 © 2022 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.