JTB00186NAS3

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TECHNICAL BULLETIN
JTB00186NAS3
13 FEB 2014
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools,
and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some
vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-ityourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized
Jaguar service facility to determine whether this bulletin applies to a specific vehicle.
This reissue replaces all previous versions. Please destroy all previous versions. Only refer to the
electronic version of this Technical Bulletin in TOPIx.
Changes are highlighted in gray
SECTION: 415-00
Satellite Digital Audio Receiver System: Loss of Pre-set Stations
AFFECTED VEHICLE RANGE:
XF (X250)
Model Year:
VIN:
2010-2011
R47154-R81789
XK Range (X150)
Model Year:
2010
VIN:
B32753-B38829
MARKETS:
NAS
CONDITION SUMMARY:
Situation: During engine start-up, the Satellite Digital Audio Receiver System (SDARS) pre-set stations may be
'erased'.
Cause: This may be caused by the NorthStar chip processing routine.
Action: Should a customer express this concern, follow the Service Instruction outlined below.
PARTS:
No Parts Required
TOOLS:
NOTE: This document is an 'Active Bulletin' that will display a functional programming shortcut if
accessed within a diagnostic session using SDD.
SDD with latest DVD and Calibration File; first available on DVD119.06 v.22
Jaguar Land Rover-approved Midtronics battery power supply
WARRANTY:
NOTE: Repair procedures are under constant review, and therefore times are subject to change;
those quoted here must be taken as guidance only. Always refer to TOPIx to obtain the latest repair
time.
NOTE: DDW requires the use of causal part numbers. Labor only claims must show the causal part
number with a quantity of zero.
DESCRIPTION
SRO
TIME (HOURS)
http://topix.jaguar.jlrint.com/topix/service/document/453619
CONDITION CODE
CAUSAL PART
2/26/2014
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Update SDARS module software
88.99.81
0.3
N42
C2C37164
NOTE: Normal Warranty policies and procedures apply.
SERVICE INSTRUCTION:
1.
CAUTION: A Jaguar Land Rover-approved Midtronics battery power supply must be connected
to the vehicle battery during SDD diagnosis / module programming.
NOTE: SDD must be loaded with DVD137.01 v.163 or later.
Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle battery.
2. Turn ignition 'ON' (engine not running).
3. Connect the Symptom Driven Diagnostics (SDD) system to the vehicle and begin a new session.
4. Follow the on-screen prompts, allowing SDD to read the VIN and identify the vehicle and initiating the data
collect sequence.
5. Select 'Diagnosis' from the Session Type screen.
6. Select the 'Selected Symptoms' tab, and then select:

 Electrical > Information and entertainment system > Entertainment system > Audio > Radio loses pre-set
stations
7. Select 'continue'.
8. Select the 'Recommendations' tab, and then select 'Run' to perform the 'Configure existing module – Satellite
audio unit module' option.
9. Follow all on-screen instructions to complete this task.
10. Exit the current session.
11. Disconnect the SDD and the battery power supply from the vehicle.
http://topix.jaguar.jlrint.com/topix/service/document/453619
2/26/2014