J020NAS1

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TECHNICAL BULLETIN
J020NAS1
15 NOV 2013
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools,
and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some
vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-ityourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized
Jaguar service facility to determine whether this bulletin applies to a specific vehicle.
SECTION: 413-01
Service Action: Instrument Cluster Telltales
AFFECTED VEHICLE RANGE:
XJ Range (X351)
Model Year:
VIN:
2010-2011
V00047-V20095
MARKETS:
USA
CONDITION SUMMARY:
NOTE: This Service Action supersedes Update Prior to Sale notice UPS0911 with immediate
effect.
Situation: An issue had been identified where all 2010 and certain 2011 model year Jaguar XJ (X351) vehicles
display the Instrument Cluster telltales used for Brake Warning, Park Brake Warning, and Antilock Braking
System (ABS) failure warnings as specified by the International Organization for Standardization (ISO) rather
than the telltales required for USA vehicles.
Action: Retailers are required to HOLD all affected vehicles within the listed VIN range that are in their control
and refrain from releasing the vehicles for new or used vehicle sale pending completion of the rework action
detailed in this Technical Bulletin. Unsold vehicles should have this performed as part of the Pre-Delivery
Inspection (PDI) process. Affected vehicles already in the hands of customers should be updated at the next
available opportunity.
PARTS:
No parts required
SPECIAL TOOLS:
NOTE: This document is an 'Active Bulletin' that will display a functional programming shortcut if
accessed within a diagnostic session using SDD.
SDD with latest DVD and Calibration File; first available on DVD125.05 v.72
Jaguar Land Rover-approved Midtronics Battery Power Supply
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WARRANTY:
NOTE: Check DDW to ensure that the vehicle is affected by this program prior to undertaking any
rework action. Repair procedures are under constant review, and therefore times / prices are subject to
change; those quoted here must be taken as guidance only. Refer to the Repair Times Searcher (RTS) on
TOPIx to obtain the latest repair time. At the time of confirming a booking for vehicle repair, ensure that
all outstanding Service Actions are identified to ensure the correct parts are available and adequate
workshop time is allocated for repairs to be completed at one visit.
Warranty claims must be submitted quoting Program Code 'J020' together with the relevant Option Code from the
table. The SRO and part information listed have been included for information only. The Option Code(s) that allows
for the drive in / drive out allowance can only be claimed if the vehicle is brought into the workshop for this action
alone to be undertaken.
Warranty claims must be submitted for payment within 30 calendar days of completion of the repair.
PROGRAM
CODE
OPTION
CODE
DESCRIPTION
SRO
TIME
(HOURS)
PARTS
QTY. /
VALUE
J020
B
Update Car Configuration
File
86.94.48 0.3
-
-
J020
C
Update Car Configuration
File
Drive in/drive out
86.94.48 0.3
10.10.10 0.1
-
-
NOTE: Normal Warranty policies and procedures apply
SERVICE INSTRUCTION:
1.
CAUTION: Ensure all ignition 'ON' / ignition 'OFF' requests are carried out; failure to perform
these steps may cause damage to control modules in the vehicle.
CAUTION: A Jaguar Land Rover-approved Midtronics battery power supply must be connected
to the vehicle battery during SDD diagnosis / module programming.
NOTE: SDD must be loaded with DVD125.05 v.72 or later.
Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle battery.
2. Turn ignition 'ON' (engine not running).
3. Connect the Symptom Driven Diagnostics (SDD) system to the vehicle and begin a new session.
4. Follow the on-screen prompts, allowing SDD to read the VIN and identify the vehicle and initiating the data
collect sequence.
5. Select 'Service Functions' from the Session Type screen.
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6. Follow all on-screen instructions until 'Recommendations' tab is visible.
7. From the Recommendations tab, select Run to perform the 'Car configuration management – Session active
car configuration selection' option.
8. Follow all on-screen prompts to change the vehicle configuration file to 'As-built file'.
9. When prompted to keep or discard personalization values, select 'keep current state' for all values present.
10. Follow all on-screen instructions to complete this task.
11.
NOTE: The brake warning lamp text is
visible during the Instrument Cluster bulb
check.
After the update has completed, cycle the
ignition ‘OFF’ and then ‘ON’; verify that the
yellow and red brake warning lamps now appear
as text rather than icons.
12. Exit the current session.
13. Disconnect the SDD and the battery power supply from the vehicle.
14. IMPORTANT NOTE: Allow the vehicle to be powered 'OFF' (ignition 'OFF') for 10 minutes to ensure CCF
data is transferred throughout the vehicle's systems.
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11/15/2013