TAIB0885

Service Bulletin – Product
Subject: Endurant and PACCAR Proactive Software and Calibration Update Program
Document Number: TAIB-0885
Updated: December 21, 2020
Date: September 21, 2020
Issue Description:
Customers may experience transmission service lamp, no gear engagement from
neutral and fault codes due to Linear Clutch Actuator (LCA) not being able to achieve
desired clutch position. This Service Bulletin covers 3 scenarios:
•
•
•
Scenario 1: FC 511 FMI 7 or 10 is set without the updated software and
calibration installed
Scenario 2: FC 511 FMI 7 or 10 is set with the updated software and
calibration installed
Scenario 3: No Fault Code 511 FMI 7 or 10 is set and the serial number is
less than or equal to Z0057102
Containment/Corrective Action:
Update Transmission Calibration as part of Software 5516023 (PACCAR) or 5516024
(Endurant) on all transmissions with serial numbers less than or equal to Z0057102.
Important: Calibration Update is REQUIRED to enable this corrective action; the
calibration is only available in the following Software packages.
•
5516023 PACCAR - software and calibration released through DAVIE4
November 9, 2020.
•
5516024 Endurant - software and calibration released through ServiceRanger
4 at dealer level (Pro).
Affected Models/Population:
Serial Number less than or equal to Z0057102 for:
• Endurant Transmissions
• PACCAR Transmissions
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Service Bulletin – Product
Field Strategy:
Step A:
Update transmission software as indicated:
Transmission
PACCAR
Endurant
Software
5516023
5516024
Tool Used
DAVIE4
ServiceRanger4
Date Available
11/9/2020
10/21/2020
Note:
• If transmission software is not 5516023 (PACCAR), update the transmission
software from the Programming Navigation Menu of DAVIE4 (PACCAR OEM
Tool).
•
If transmission software is not 5516024 (Endurant), update the transmission
software utilizing the ServiceRanger 4 Procedure for Endurant (provided
after Step B).
Step B:
Update transmission calibration to appropriate REV. Calibrations indicated below:
5516023 PACCAR Transmission Calibrations:
Eaton Part
OEM Part
Number
Number
Description
5539965
8888883
PACCAR MX13 Euro 5
Standard (Australia)
5539984
2293677
PACCAR MX11 Economy
5539985
2293679
PACCAR MX11
Performance
5539986
2293681
PACCAR MX11 Tanker
Speed
12 Speed
Calibration
REV
Cal Rev 8
12 Speed
12 Speed
Cal Rev 10
Cal Rev 10
12 Speed
Cal Rev 10
5539987
2293676
PACCAR MX13 Economy
12 Speed
Cal Rev 10
5539988
2293678
12 Speed
Cal Rev 10
5539989
2293680
PACCAR MX13
Performance
PACCAR MX13 Tanker
12 Speed
Cal Rev 10
5516024 Endurant Transmission Calibrations:
Eaton
Part
Number
OEM
Part
Number
Speed
Calibration
REV
5539999 8888883 PACCAR X15 Economy
12
Speed
Cal Rev 11
5540000 8888883 PACCAR X15 Performance
12
Speed
Cal Rev 11
Description
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Service Bulletin – Product
5516024 Endurant Transmission Calibrations:
Eaton
Part
Number
OEM
Part
Number
Speed
Calibration
REV
5540001 8888883 PACCAR X15 Tanker
12
Speed
Cal Rev 11
Paccar X15 2020 Efficiency Series
5540002 8888883 Economy
12
Speed
Cal Rev 11
PACCAR X15 2020 Efficiency Series
5540003 8888883 Performance
12
Speed
Cal Rev 11
5540004 8888883 Paccar X15 2020 Efficiency Series Tanker
12
Speed
Cal Rev 11
PACCAR X15 2020 Productivity Series
5540005 8888883 Economy
12
Speed
Cal Rev 11
PACCAR X15 2020 Productivity Series
5540006 8888883 Performance
12
Speed
Cal Rev 11
PACCAR X15 2020 Productivity Series
5540007 8888883 Tanker
12
Speed
Cal Rev 11
5540008 8888883 Navistar A26 Economy
12
Speed
Cal Rev 11
5540009 8888883 Navistar A26 Performance
12
Speed
Cal Rev 11
5540010 8888883 Navistar A26 Tanker
12
Speed
Cal Rev 11
5540011 8888883 Navistar A26 Economy
11
Speed
Cal Rev 11
5540012 8888883 Navistar A26 Performance
11
Speed
Cal Rev 11
5540013 8888883 Navistar A26 Tanker
11
Speed
Cal Rev 11
5540014 8888883 Navistar X15 Economy
12
Speed
Cal Rev 11
5540015 8888883 Navistar X15 Performance
12
Speed
Cal Rev 11
5540016 8888883 Navistar X15 Tanker
12
Speed
Cal Rev 11
5540017 8888883 Navistar X15 Economy
11
Speed
Cal Rev 11
5540018 8888883 Navistar X15 Performance
11
Speed
Cal Rev 11
Description
Page 3 of 10
Service Bulletin – Product
5516024 Endurant Transmission Calibrations:
Eaton
Part
Number
OEM
Part
Number
Speed
Calibration
REV
11
Speed
Cal Rev 11
12
5540020 8888883 Navistar X15 Performance Series Standard Speed
Cal Rev 11
Navistar X15 2020 Efficiency Series
5540021 8888883 Economy
12
Speed
Cal Rev 11
Navistar X15 2020 Efficiency Series
5540022 8888883 Performance
12
Speed
Cal Rev 11
Navistar X15 2020 Efficiency Series
5540023 8888883 Tanker
12
Speed
Cal Rev 11
Navistar X15 2020 Efficiency Series
5540024 8888883 Economy
11
Speed
Cal Rev 11
Navistar X15 2020 Efficiency Series
5540025 8888883 Performance
11
Speed
Cal Rev 11
Navistar X15 2020 Efficiency Series
5540026 8888883 Tanker
11
Speed
Cal Rev 11
Navistar X15 2020 Productivity Series
5540027 8888883 Economy
12
Speed
Cal Rev 11
Navistar X15 2020 Productivity Series
5540028 8888883 Performance
12
Speed
Cal Rev 11
Navistar X15 2020 Productivity Series
5540029 8888883 Tanker
12
Speed
Cal Rev 11
5540030 8888883 Volvo X15 Economy
11
Speed
Cal Rev 13
5540031 8888883 Volvo X15 Economy
12
Speed
Cal Rev 13
5540032 8888883 Volvo X15 Performance
11
Speed
Cal Rev 13
5540033 8888883 Volvo X15 Performance
12
Speed
Cal Rev 13
5540034 8888883 Volvo X15 Tanker
11
Speed
Cal Rev 13
5540035 8888883 Volvo X15 Tanker
12
Speed
Cal Rev 13
11
5540036 8888883 Volvo X15 2020 Efficiency Series Economy Speed
Cal Rev 13
Description
5540019 8888883 Navistar X15 Tanker
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Service Bulletin – Product
5516024 Endurant Transmission Calibrations:
Eaton
Part
Number
OEM
Part
Number
Speed
Calibration
REV
12
5540037 8888883 Volvo X15 2020 Efficiency Series Economy Speed
Cal Rev 13
Volvo X15 2020 Efficiency Series
5540038 8888883 Performance
11
Speed
Cal Rev 13
Volvo X15 2020 Efficiency Series
5540039 8888883 Performance
12
Speed
Cal Rev 13
5540040 8888883 Volvo X15 2020 Efficiency Series Tanker
11
Speed
Cal Rev 13
5540041 8888883 Volvo X15 2020 Efficiency Series Tanker
12
Speed
Cal Rev 13
Volvo X15 2020 Productivity Series
5540042 8888883 Economy
12
Speed
Cal Rev 13
Volvo X15 2020 Productivity Series
5540043 8888883 Performance
12
Speed
Cal Rev 13
5540044 8888883 Volvo X15 2020 Productivity Series Tanker
12
Speed
Cal Rev 13
Freightliner X15 2020 Efficiency Series
5540047 8888883 Economy
11
Speed
Cal Rev 13
Freightliner X15 2020 Efficiency Series
5540048 8888883 Economy
12
Speed
Cal Rev 13
Freightliner X15 2020 Efficiency Series
5540049 8888883 Performance
11
Speed
Cal Rev 13
Freightliner X15 2020 Efficiency Series
5540050 8888883 Performance
12
Speed
Cal Rev 13
Freightliner X15 2020 Efficiency Series
5540051 8888883 Tanker
11
Speed
Cal Rev 13
Freightliner X15 2020 Efficiency Series
5540052 8888883 Tanker
12
Speed
Cal Rev 13
Freightliner X15 2020 Productivity Series
5540053 8888883 Economy
12
Speed
Cal Rev 13
Freightliner X15 2020 Productivity Series
5540054 8888883 Performance
12
Speed
Cal Rev 13
Freightliner X15 2020 Productivity Series
5540055 8888883 Tanker
12
Speed
Cal Rev 13
5540056 8888883 PACCAR X15 Euro5 Mexico Standard
12
Speed
Cal Rev 13
Description
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Service Bulletin – Product
5516024 Endurant Transmission Calibrations:
Eaton
Part
Number
OEM
Part
Number
Speed
Calibration
REV
5540057 8888883 Freightliner DD13 Economy
11
Speed
Cal Rev 15
5540061 8888883 Freightliner DD13 Tanker
11
Speed
Cal Rev 15
5540063 8888883 Freightliner X12 Economy
11
Speed
Cal Rev 16
5540064 8888883 Freightliner X12 Economy
12
Speed
Cal Rev 13
5540065 8888883 Freightliner X12 Performance
11
Speed
Cal Rev 13
5540066 8888883 Freightliner X12 Performance
12
Speed
Cal Rev 13
5540067 8888883 Freightliner X12 Tanker
11
Speed
Cal Rev 13
5540068 8888883 Freightliner X12 Tanker
12
Speed
Cal Rev 13
5540069 8888883 Freightliner X12 2021 Economy
11
Speed
Cal Rev 13
5540070 8888883 Freightliner X12 2021 Economy
12
Speed
Cal Rev 13
5540071 8888883 Freightliner X12 2021 Performance
11
Speed
Cal Rev 13
5540072 8888883 Freightliner X12 2021 Performance
12
Speed
Cal Rev 13
5540073 8888883 Freightliner X12 2021 Tanker
11
Speed
Cal Rev 13
5540074 8888883 Freightliner X12 2021 Tanker
12
Speed
Cal Rev 13
5540075 8888883 Freightliner DD13 Performance
11
Speed
Cal Rev 15
5540077 8888883 Freightliner DD13 Tanker
12
Speed
Cal Rev 16
5540078 8888883 Freightliner DD13 Performance
12
Speed
Cal Rev 16
5540079 8888883 Freightliner DD13 Economy
12
Speed
Cal Rev 16
Description
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Service Bulletin – Product
ServiceRanger 4 Procedure for Endurant:
Ensure ServiceRanger 4 Data base level is updated to: 2010-01-SCB4209 10/21/2020 or greater.
1. Connect the computer to the Transmission Control Module (TCM) using
ServiceRanger 4.
2. Go to Programming.
3. Check for Available Updates.
4. Ensure transmission software is 5516024 (Endurant). If not, perform update.
5. Go to Configuration.
6. Select Calibration.
7. Select the appropriate Calibration from the tables in Step B.
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Service Bulletin – Product
8. Click Apply.
9. Turn the key off and let the transmission power down until your computer
disconnects from the Transmission Control Module (TCM).
10. Once disconnected from the TCM, turn the key back on.
11. Select Reconnect and verify the calibration has changed.
a. If the green check mark is displayed with the calibration, the calibration has
been updated.
12. Create Service Activity Report and Send to Eaton.
a) Go to Service Reports in the Navigation Menu.
b) Create New Service Activity Report.
c) Fill in the Vehicle Information.
d) Click Start – data will begin extraction.
e) After report has finished select “Send to Eaton” displayed in the screen
header.
Page 8 of 10
Service Bulletin – Product
Warranty Information:
Fix as Fail:
•
Scenario 1: FC 511 FMI 7 or 10 is set without the updated software and
calibration installed:
Warranty Parts:
No parts needed, software and calibration update only. Reference above
software and calibration charts.
Warranty Labor:
• Diagnostics (1.0 hour)
• Software Update and Calibration (0.5 hour)
• Test Drive (0.5 hour)
Repair Order / Claim Text:
• Claim Text – Enter the following:
 Primary Causal Part #: A-10000714
 TAIB-0885
•
Scenario 2: FC 511 FMI 7 or 10 is set with the above software and calibration
installed:
Warranty Parts:
• K-4357 LCA Kit (Endurant)
• K-4357-PAC LCA Kit (PACCAR)
Warranty Labor:
• LCA Replacement
o Diagnostics (1.0 hour)
o LCA R&R (0.5 hour)
o Clutch Calibration (0.5 hour)
o Test Drive (0.5 hour)
Repair Order / Claim Text:
• Claim Text – Enter the following:
o Primary Causal Part #: A-10000714
o TAIB-0885
• Part Return Instructions:
o Claimed parts are to be returned to the Eaton Warranty Return
Center (Galesburg MI.) “Collect” per TMIB0129. Follow packaging
instructions per TCWY0600.
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Service Bulletin – Product
Campaign:
•
Scenario 3: No Fault Code 511 FMI 7 or 10 is set and the serial number is less
than or equal to Z0057102:
Warranty Parts:
• No parts to be replaced
Warranty Labor:
• Software download and calibration (OEM SRT up to 0.5 hour)
Repair Order / Claim Text:
• Claim Text – Enter the following:
 Primary Causal Part #: A-10000714
 Campaign #: LCASWC
 PACCAR Campaign #: 26-035
 Navistar Campaign #: 20905
The material contained in this bulletin is product improvement information. Eaton Corporation is not committed to,
FSUD: 2018-FSUD-2648
or liable for, canvassing existing products.
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