145120379941

Technical Service Bulletin
19 Coolant temperature too high when vehicle is being driven - 4.0 TFSI
19 14 51 2037994/1 August 4, 2014.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
S6, S7
2013 - 2014
All
4.0T
RS 7
2014
All
4.0T
S8
2013 - 2014
All
4.0T
A8
2013 - 2014
All
4.0T
Condition
• While the vehicle is being driven:
• The red coolant warning lamp illuminates, or a
coolant-related warning appears in the DIS
(Figure 1).
• The coolant temperature gauge rises.
• After the ignition key is cycled, the temperature may
return to normal.
• No coolant leaks are found.
• Guided fault finding (GFF) shows no clear symptoms.
Figure 1. Coolant warnings.
Technical Background
In certain operating conditions, a function in the internal thermal management system can increase the engine
temperature.
Production Solution
Updated engine control module (ECM) software.
© 2014 Audi of America, Inc.
Page 1 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Service
Tip: Before running SVM 01A171, ensure that the 19J1 Quality Package (including ECM update) has
already been completed, if it applies to the vehicle being repaired. The 19J1 procedure is valid only for vehicles
that show the 19J1 code in the ElsaPro Campaign/Action Information screen on the day of repair.
SVM Update Instructions
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the ECM, J623 (address word 01), using the SVM action code as listed in the table below, if necessary.
Model
Engine
Old Software
Part Number
Old
Software
Version
New Software
Part Number
(or lower)
New Software
Version
(or higher)
S6/S7 (MY13)
4.0 TFSI
CEUC
4G0906014B
0007
4G0906014B
0008
S8 (MY13)
4.0 TFSI
CGTA
4H0907557B
All
4H0907557E
0003
A8 (MY13)
4.0 TFSI
CEUA
All
4H0906014L
0004
S6/S7 (MY14)
4.0 TFSI
CEUC
4G0906014E
0003
4G0906014E
0004
S8 (MY14)
4.0 TFSI CTFA
4H0907557E
All
4H0907557E
0003
A8 (MY14)
4.0 TFSI
CTGA
4H0906014L
All
4H0906014L
0004
RS 7 (MY14)
4.0 TFSI
CRDB
4G0906560B
0004
4G0906560B
0005
© 2014 Audi of America, Inc.
4H0906014B
4H0906014L
SVM Code
Input
01A171
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin
is informational only.
Service Number:
2470
Damage Code:
0039
Labor Operations:
Check software level ECM only (no update needed)
2470 0199
10 TU
Check software level in ECM and perform update
2470 2599
50 TU
Check cooling system for leaks
1901 0100
20 TU
GFF
No allowance
0 TU
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
0121 0004
10 TU
Diagnostic Time:
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB # 2037994/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
• Approved battery charger
• Cooling System Pressure Tester: V.A.G 1274 B
Additional Information
The following Technical Service Bulletin will be necessary to complete this procedure:
• TSB 2011732 00 Software Version Management (SVM), operating instructions.
All part and service references provided in this TSB (2037994) are subject to change and/or removal. Always
check with your Parts Dept. and service manuals for the latest information.
© 2014 Audi of America, Inc.
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.