122520316071

Technical Service Bulletin
20 Displayed fuel range is zero miles before tank is empty
20 12 25 2031607/1 November 8, 2012.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
2011 - 2013
000001 - 999999
Not Applicable
A4 / S4
A5 / S5
A5 / S5
cabriolet
Condition
The customer may report one of the following:
 The instrument cluster displays a fuel range of zero miles before the fuel tank is completely empty.
 Upon refueling at a displayed fuel range of zero miles, the fuel tank accepts fewer gallons than what is shown
in the owner’ s manual capacity chart.
Technical Background
To ensure mobility, a small amount of fuel is still available when a fuel range of zero miles is initially displayed.
Additionally, the fuel range is calculated based on the most recent driving style. Therefore, the actual amount of
fuel remaining may vary when a fuel range of zero is initially displayed.
Production Solution
Not applicable.
Service
Do not perform any repairs for this condition. Inform the customer of the vehicle operation.
Page 1 of 2
© 2012 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Warranty
This TSB is informational only and not applicable to any Audi warranty.
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with
your Parts Department and service manuals for the latest information.
Page 2 of 2
© 2012 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.