ATI&07112022903
Service Bulletin Details
Public Details for: ATI&07112022903
Dealer message - american honda (ahm) is investigating certain 2019-2022 civic & cr-v 1.5ts with customer complaint of oil leak from the timing chain case cover. To fully understand the cause of this condition, ahm would like to collect spe
Models from 2022
2022 HONDA CIVIC |
2022 HONDA CR-V |
Models from 2021
2021 HONDA CIVIC |
2021 HONDA CR-V |
Models from 2020
2020 HONDA CIVIC |
2020 HONDA CR-V |
Models from 2019
2019 HONDA CIVIC |
2019 HONDA CR-V |
INTERACTIVE NETWORK Next Unread Message View Message Sent on 07 From Technical Information & Support Group Subject Request for Parts: 2019-2022 Civic & CR-V 1.5T Timing Chain Case Cover Oil Leak 11 2022 Expires on 07 25 2022 PRIORITY/ACTION REQUIRED To: From: RE: All Honda Service Managers/Advisors Technical Information & Support Group Request for Parts: 2019-2022 Civic & CR-V 1.5T Timing Chain Case Cover Oil Leak (ACTION REQUIRED) This message is solely directed to Honda dealership personnel; please handle accordingly. Print this iN message and provide a copy to the Shop Foreman and all Service Advisors. Background American Honda (AHM) is investigating certain 2019-2022 Civic & CR-V 1.5Ts with customer complaint of oil leak from the timing chain case cover. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Engine must be 1.5L Turbo. 2. Must confirm leak from the tensioner cover. 3. No previous replacement of the tensioner cover. 4. No attempt has been made to repair this issue. Action Required If a vehicle matching the qualifiers above comes into your dealership, please e-mail Technical Information & Support (TIS) at [email protected]. TIS will contact you to record certain vehicle information and provide you with further instructions. Please be sure to include the following information in your e-mail. E-mail Title: 1. Model Year (e.g. 2020) 2. Model Name (e.g. Accord) 3. Issue (e.g. Brake Judder) 4. VIN E-Mail Body: 1. Dealer Number 2. Your Name 3. Best Phone Number to be Reached 4. Current Mileage Thank you. American Honda Motor Co., Inc. Page 1 of 1