TSB-22-52A-004

SUBJECT:
DRIVER'S SEAT GRADUALLY &
UNINTENTIONALLY MOVES DOWN
No:
TSB-22-52A-004
July 2022
DATE:
MODEL:
See Below
CIRCULATE TO:
[ ] GENERAL MANAGER
[ X ] PARTS MANAGER
[ X ] TECHNICIAN
[ X ] SERVICE ADVISOR
[ X ] SERVICE MANAGER
[ ] WARRANTY PROCESSOR
[ X ] SALES MANAGER
PURPOSE
The driver's seat gradually goes down without the manual height adjustment lever being
intentionally operated. Contact is easily and unintentionally made with the height adjustment
lever when the driver is entering and exiting the vehicle.
This TSB instructs dealers on how to replace the height adjuster lever with a new part on a
customer complaint basis. The shape of the high adjuster lever has been changed to help
prevent unintentional adjustment and downward seat movement.
AFFECTED VEHICLES
All 2018-2020 Eclipse Cross
All 2022 Eclipse Cross
PROCEDURE
Refer to the Service Manual as needed: Group 52A -> Interior -> Front Seat Assembly ->
Disassembly and Assembly.
Copyright 2022, Mitsubishi Motors North America, Inc.
The information contained in this bulletin is subject to change. For the latest version of this document, go to the
Mitsubishi Dealer Link, MEDIC, or the Mitsubishi Service Information website (www.mitsubishitechinfo.com).
06/27/2022
Page 1 of 3
(5203)
PROCEDURE (Continued):
1. To remove the seat height adjuster lever:
a. Lift the adjuster lever as illustrated [1]
b. Fold the seat forward to the maximum position as illustrated [2]
c. Pull the adjuster lever as illustrated [3]
2. To remove the height adjuster lever cap, insert tool into the groove surrounding the cap as
illustrated.
3. Remove the height adjuster lever bolts as illustrated below and remove the lever. Replace with
a new lever.
06/27/2022
Page 2 of 3
(5203)
PARTS
Part Name
New
Part No.
Old
Part No.
QTY
LEVER, HEIGHT ADJUSTER, LH
87396W011P
6940A211XA
1
WARRANTY
This bulletin is supplied as technical information only and is not an authorization to repair. If an
affected vehicle is reported with the described condition, diagnose the condition, repair as
described in this bulletin and submit a normal warranty claim using the information below.
NOTE: Submit a claim using the PRIMARY PART NUMBER which is:
87396W011P . Claims submitted using the incorrect primary part may be
investigated and require correction.
OPERATION
CAUSE
CODE
NATURE
CODE
OP CODE
990
86Z
521153FK
Replace the driver's side Lever, Height Adjuster, LH
TIME
ALLOWANCE
0.3 HOURS
PRIMARY PART #: 87396W011P
Warranty Coverage: 5/60 Basic Coverage (Canada: 5/100)
06/27/2022
Page 3 of 3
(5203)