SC-2022070017

Service Bulletin Details

Public Details for: SC-2022070017

Mercedes-benz ag (a??Mbaga??), the manufacturer of mercedes-benz, has determined that on certain model year (a??Mya??) 2021 s-class (223 platform) vehicles, the software for the driving assistance system control unit may not correspond to t


- 2021 -

Classified as MB Internal
News Channel Update |
Vehicle Compliance & Analysis
TO: Mercedes-Benz Dealer Principals, General Managers, FROM: Gregory Gunther, Department Manager, Vehicle
Sales Managers, Service Managers, Parts Managers
Compliance and Analysis, Engineering Services
RE: Service Campaign Launch Notification
Update driving assistance system control unit
DATE: July 29, 2022
software
MY21 S-Class (223 platform)
IMPORTANT SERVICE CAMPAIGN LAUNCH
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
Mercedes-Benz USA, LLC
One Mercedes-Benz Drive
A Mercedes-Benz Group AG Company
Sandy Springs, GA 30328
770.705.0600
Classified as MB Internal
News Channel Update |
Vehicle Compliance & Analysis
Service Campaign Launch Notification
Campaign No. :
Campaign Desc. :
2022070017
22P5499017
July 29, 2022
Update driving assistance system control unit
software
This is to notify you of the Service Campaign Launch to update the driving assistance control unit software in 9,117 Model Year
(“MY”) 2021 S-Class (223 platform) vehicles. The vehicles will be visible and flagged in VMI as “OPEN” on July 29, 2022.
Background
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined
that on certain Model Year (“MY”) 2021 S-Class (223 platform) vehicles, the software
for the driving assistance system control unit may not correspond to the current
production specification. This may result in faulty long-range radar-based warnings
occurring.
Issue
What We’re Doing
MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will
update the driving assistance control unit software.
Parts
The remedy is available and can be performed as necessary.
Vehicles Affected
2021
S-Class
Vehicle Model Year(s)
Vehicle Model
Vehicle Populations
Total Campaign Population
9,117
Next Steps/Notes
AOMS/SOMS
AOMs – This campaign may generate questions from your dealers.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer
satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES (1-800-367-6372).
Mercedes-Benz USA, LLC
One Mercedes-Benz Drive
A Mercedes-Benz Group AG Company
Sandy Springs, GA 30328
770.705.0600
Campaign No. 2022070017, July 2022
TO:
ALL MERCEDES-BENZ CENTERS
SUBJECT:
Model S-Class (223 platform)
Model Year 2021
Update driving assistance system control unit software
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain Model
Year (“MY”) 2021 S-Class (223 platform) vehicles, the software for the driving assistance system control
unit may not correspond to the current production specification. This may result in faulty long-range radarbased warnings occurring. An authorized Mercedes-Benz dealer will update the driving assistance control
unit software.
Prior to performing this Campaign:

VMI must always be checked before performing campaigns to verify that the campaign is required on
a specific vehicle. Always check for any other open campaigns, and perform accordingly.

Please review the entire Campaign bulletin and follow the repair procedure exactly as described.
Approximately 9,117 vehicles are affected.
Order No. P-SC-2022070017
This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data
Control, and MBUSA-SLP S424HH001, Control of Quality Record
2
Update driving assistance system control unit software
The fault codes U05B7E1, U05B8E1, U05B6E1 and U05B5E1 are set after the software update but can be
ignored.
The fault codes U05B7E1, U05B8E1, U05B6E1 and U05B5E1 are no longer present after a short driving time.
 Ensure use of XENTRY Diagnosis version 06/2022 or higher.
 Please make sure to follow the operation steps exactly as described in XENTRY/DAS.
 Use a battery charger to ensure sufficient power supply of the vehicle on-board electrical system
battery (greater than 12.5 V).
 The VCI must be connected with XENTRY/DAS via USB connection cable.
 If XENTRY/DAS is already connected to the vehicle, start with operation step 2.
If two or more software updates or SCN codings are performed during one workshop
visit, operation items 02-4762 and 02-5058 may be invoiced
only once for each workshop order.
Work Procedure
1. Connect XENTRY/DAS.
2. Carry out software update on driving assistance system control unit.
3.
To do this, select menu item "Quick test view – N62/4 driving assistance system (SG-FAS) - Adaptations – Control
unit update – Update control unit software".
Then follow the user guidance in XENTRY Diagnostics/DAS.
The fault codes U05B7E1, U05B8E1, U05B6E1 and U05B5E1 after the software update can be ignored and are no
longer present after a short driving time.
A quick test due to the software update is not required!
4. Disconnect XENTRY/DAS.
__________________________________________________________________________________________________
Note: The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
Damage
Operation
Code
Number
Description
Update software of control unit driving assistance system
(with XENTRY Diagnosis connected)
Connect/disconnect diagnostic system
02-4762*
54 990 17
(XENTRY Diagnosis)
Connect/disconnect starter battery charger
02-5058*
(with XENTRY Diagnosis connected)
* Invoice operation item only once for each workshop order.
02-9334
Labor Time
(hrs.)
0.1
0.1
0.1
Note: Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be
reflected in this document.
P-SC-2022070017


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