SC-2022070016

News Channel Update |
Vehicle Compliance & Analysis
TO: Mercedes-Benz Dealer Principals, General Managers, FROM: Gregory Gunther, Department Manager, Vehicle
Sales Managers, Service Managers, Parts Managers
Compliance and Analysis, Engineering Services
RE: Service Campaign Launch Notification
OBD functionality of ESP control unit
DATE: July 29, 2022
MY21 GLE-Class (167 platform)
IMPORTANT SERVICE CAMPAIGN LAUNCH
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
Mercedes-Benz USA, LLC
One Mercedes-Benz Drive
A Mercedes-Benz Group AG Company
Sandy Springs, GA 30328
770.705.0600
News Channel Update |
Vehicle Compliance & Analysis
Service Campaign Launch Notification
Campaign No. :
Campaign Desc. :
2022070016
21P5498303
July 29, 2022
OBD functionality of ESP control unit
This is to notify you of the Service Campaign Launch to perform SCN coding in the electronic stability program control unit in
5,272 Model Year (“MY”) 2021 GLE-Class (167 platform) vehicles. The vehicles will be visible and flagged in VMI as “OPEN” on
July 29, 2022.
Background
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined
that on certain Model Year (“MY”) 2021 GLE-Class (167 platform) vehicles, the SCN
coding of the ESP control unit may not correspond to the current production
specification. It is possible that no live data of the ESP control unit is sent to the
OBD.
Issue
What We’re Doing
MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will
perform SCN coding in the electronic stability program control unit.
Parts
The remedy is available and can be performed as necessary.
Vehicles Affected
2021
GLE-Class
Vehicle Model Year(s)
Vehicle Model
Vehicle Populations
Total Campaign Population
5,272
Next Steps/Notes
AOMS/SOMS
AOMs – This campaign may generate questions from your dealers.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer
satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES (1-800-367-6372).
Mercedes-Benz USA, LLC
One Mercedes-Benz Drive
A Mercedes-Benz Group AG Company
Sandy Springs, GA 30328
770.705.0600
Campaign No. 2022070016, July 2022
TO:
ALL MERCEDES-BENZ CENTERS
SUBJECT:
Model GLE-Class (167 platform)
Model Year 2021
OBD functionality of ESP control unit
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain Model
Year (“MY”) 2021 GLE-Class (167 platform) vehicles, the SCN coding of the ESP control unit may not
correspond to the current production specification. It is possible that no live data of the ESP control unit is
sent to the OBD. An authorized Mercedes-Benz dealer will perform SCN coding in the electronic stability
program control unit.
Prior to performing this Campaign:

VMI must always be checked before performing campaigns to verify that the campaign is required on
a specific vehicle. Always check for any other open campaigns, and perform accordingly.

Please review the entire Campaign bulletin and follow the repair procedure exactly as described.
Approximately 5,272 vehicles are affected.
Order No. P-SC-2022070016
This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data
Control, and MBUSA-SLP S424HH001, Control of Quality Record
2
Perform SCN coding in Electronic Stability Program (ESP®) control unit
 Ensure use of XENTRY Diagnosis version BD/DVD (06/2022) or higher.
 Before starting the work procedure, install the current version of all add-ons in XENTRY
Diagnosis.
 Make sure to follow the operation steps exactly as described in XENTRY Diagnosis.
 Use a battery charger to ensure sufficient power supply of the vehicle on-board electrical system
battery (greater than 12.5 V).
 If XENTRY Diagnosis is already connected to the vehicle, start with operation step 2.
If two or more software updates or SCN codings are performed during one workshop
visit, operation items 02-4762 and 02-5058 may be invoiced
only once for each workshop order.
Work Procedure
1. Connect XENTRY Diagnosis.
2. Perform SCN coding in Electronic Stability Program (ESP®) control unit.
To do this, select menu item "Quick test view – N30/4 - Electronic Stability Program (ESP®) – Adaptations Control unit update – Update SCN coding".
Then follow the user guidance in XENTRY Diagnosis.
3. Disconnect XENTRY Diagnosis.
__________________________________________________________________________________________________
Note: The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
Damage
Operation
Code
Number
Description
Perform SCN coding in Electronic Stability Program (ESP®) control unit
(with XENTRY Diagnosis connected)
Connect/disconnect diagnostic system
02-4762*
54 983 03
(XENTRY Diagnosis)
Connect/disconnect starter battery charger
02-5058*
(with XENTRY Diagnosis connected)
* Invoice operation item only once for each workshop order.
02-9446
Labor Time
(hrs.)
0.1
0.1
0.1
Note: Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be
reflected in this document.
P-SC-2022070016