SC-2021070006

Service Bulletin Details

Public Details for: SC-2021070006

Mercedes-benz ag (a??Mbaga??), the manufacturer of mercedes-benz vehicles, has determined that on certain model year 2021 cla (118 platform), gle/gls (167 platform), c-class (205 platform), e-class (213 platform), gla (247 platform), glc (


- 2021 -

Classified as MB Internal
News Channel Update |
TO: Mercedes-Benz Dealer Principals, General Managers, Sales
Managers,
Service Managers, Parts Managers
RE: Emission Service Campaign Launch Notification
Replace Ignition Coils
MY21 CLA (118 ), GLE/GLS (167 ), C-Class (205), E-Class
(213), GLA (247), GLC (253), AMG GT (290), G-Class (463)
Vehicle Compliance & Analysis
FROM: Gregory Gunther, Department Manager, Vehicle
Compliance and
Analysis, Engineering Services
DATE: July 08, 2022
IMPORTANT NEW EMISSION SERVICE CAMPAIGN INFORMATION
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
Mercedes-Benz USA, LLC
One Mercedes-Benz Drive
A Mercedes-Benz Group AG Company
Sandy Springs, GA 30328
770.705.0600
Classified as MB Internal
News Channel Update |
Vehicle Compliance & Analysis
Campaign No. :
Campaign Desc. :
2021070006
21P1590208
Replace Ignition Coils
This is to notify you of an Emission Service Campaign LAUNCH to replace the ignition coils on 657 Model Year (“MY”) 2021 CLA (118
platform), GLE/GLS (167 platform), C-Class (205 platform), E-Class (213 platform), GLA (247 platform), GLC (253 platform), AMG GT (290
platform) and G-Class (463 platform) vehicles. A notification letter will be mailed to customers advising of this emission service campaign,
which may generate questions. Affected VINs will be flagged in VMI as “OPEN” on July 08, 2022.
Background
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on
certain Model Year 2021 CLA (118 platform), GLE/GLS (167 platform), C-Class (205 platform), E-Class
(213 platform), GLA (247 platform), GLC (253 platform), AMG GT (290 platform) and G-Class (463
platform) model series vehicles, the installed ignition coils may not correspond to current specifications.
This may result in misfire, reduced engine output, and illumination of the Malfunction Indicator Lamp
(MIL).
What We’re Doing
MBUSA will conduct an Emission Service Campaign in which an authorized Mercedes- Benz dealership
will replace the ignition coils.
Parts
Parts are available and may be ordered as necessary.
Vehicles Affected
Vehicle Model Year(s)
Vehicle Model
2021
CLA/GLE/GLS/C/E/GLA/GLC/AMG GT/G-Class
Vehicle Population
Total Population
657
Next Steps/Notes
Customer Notification
Timeline
A customer notification will be provided for this Emission Service Campaign. Customer letters will be
mailed on July 22, 2022 .
AOMS/SOMS
AOMs – This campaign may generate questions from your dealers. Please forward this notice to your
dealers ASAP.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer
satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Mercedes-Benz USA, LLC
One Mercedes-Benz Drive
A Mercedes-Benz Group AG Company
Sandy Springs, GA 30328
770.705.0600
Campaign No. 2021070006, July 2022
TO:
ALL MERCEDES-BENZ CENTERS
SUBJECT:
Models CLA-Class, GLE/GLS-Class, C-Class, E-Class, GLA-Class, GLC-Class,
AMG GT, G-Class (118, 167, 205, 213, 247, 253, 290, 463 platforms)
Model year 2021
Replace Ignition Coil
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on
certain Model Year 2021 CLA (118 platform), GLE/GLS (167 platform), C-Class (205 platform), E-Class
(213 platform), GLA (247 platform), GLC (253 platform), AMG GT (290 platform) and G-Class (463
platform) model series vehicles, the installed ignition coils may not correspond to current specifications.
This may result in a misfire, reduced engine output, and illumination of the Malfunction Indicator Lamp
(MIL).
Prior to performing this Campaign:

VMI must always be checked before performing campaigns to verify that the campaign is required on
a specific vehicle. Always check for any other open campaigns, and perform accordingly.

Please review the entire Campaign bulletin and follow the repair procedure exactly as described.
Approximately 657 vehicles are affected.
Order No. P-SC-2021070006
This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data
Control, and MBUSA-SLP S424HH001, Control of Quality Records.
2
Replace all ignition coils
Model 118, 167, 205, 213, 247, 253, 290, 463
Work procedure
1. Replace all ignition coils.
Multiple engine variants are affected.
For basic data for model 118 and 177 with M139, see AR15.12-P-2003MFG.
For basic data for model 167 with M176, see AR15.12-P-2008MNO (left) and
AR15.12-P-2009MNO (right).
For basic data for model 167 with M177, see AR15.12-P-2008MNP (left) and
AR15.12-P-2009MNP (right).
For basic data for model 190 with M178, see AR15.12-P-2008MNB (left) and
AR15.12-P-2009MNB (right).
For basic data for model 205 with M177, see AR15.12-P-2003MNA.
For basic data for model 205 and 253 with M274, see AR15.12-P-2003MRA.
For basic data on models 205 and 253 with M276, see AR15.12-P-2008MMV (left) and
AR15.12-P-2009MMV (right).
For basic data for model 213 with M177, see AR15.12-P-2008MNE (left) and
AR15.12-P-2009MNE (right).
For basic data for model 213 with M274, see AR15.12-P-2003MRD.
For basic data for model 223 with M176, see AR15.12-P-2008SC (left) and
AR15.12-P-2009SC (right).
For basic data for model 247 with M139, see AR15.12-P-2003MFG.
For basic data for model 253 with M177, see AR15.12-P-2008MNG (left) and
AR15.12-P-2009MNG (right).
For basic data for model 290 with M177, see AR15.12-P-2008MNI (left) and
AR15.12-P-2009MNI (right).
For basic data for model 463 with M176, see AR15.12-P-2008XGA (left) and
AR15.12-P-2009XGA (right).
For basic data on model 463 with M177, see AR15.12-P-2008XGC (left) and
AR15.12-P-2009XGC (right).
P-SC-2021070006
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Primary Parts Information
Qty.
Part Name
Part Number
As required*
As required**
As required (2)
*
A 002 989 80 51
A 025 997 47 45
Ignition coil
Connector grease
Sealing ring for vehicle with M276
* The replacement parts must be determined according to the equipment variant for the
chassis number via the parts job in the Xentry Portal.
** Container to be used for 10 vehicles!
Small parts such as screws/bolts, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are
not listed in the parts list. The required small parts are taken into account in the budgeting.
Note:

The following allowable labor operation should be used when submitting a warranty claim for
this repair:
Warranty Information
Operation: (02-0551) Replace all ignition coils
Damage Code
Operation Number
02-0551
02-0551
02-0551
02-0551
02-0551
02-0551
15 902 08
02-0551
02-0551
02-0551
02-0551
02-0551
02-0551
Operation text
Replace all ignition coils
Models 118, 177, and 247 with M139
Replace all ignition coils
Model 167, 463 with M176
Replace all ignition coils
Model 167 with M177
Replace all ignition coils
Model 205 with M276
Replace all ignition coils
Model 205, 213, 253 with M274
Replace all ignition coils
Model 205, 463 with M177
Replace all ignition coils
Model 213 with M177
Replace all ignition coils
Model 223 with M176
Replace all ignition coils
Model 253 with M276
Replace all ignition coils
Model 253 with M177
Replace all ignition coils
Model 290 with M177
Replace all ignition coils
Model 190 with M178
Labor Time (hrs.)
Note
Always check ASRA for the current OP-Code times. Labor times are subject to change and
updates may not be reflected in this document.
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