02-003-14

NUMBER:
GROUP:
DATE:
02-003-14
Front Suspension
April 29, 2014
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of Chrysler Group LLC.
SUBJECT:
Vehicle Leads or Drifts To The Right
OVERVIEW:
This bulletin involves an alignment specification change for camber.
MODELS:
2012-2014
WK
Grand Cherokee
NOTE: This bulletin applies to SRT8 Badge (Sales Code MTV) vehicles built on or
before November 1, 2013 (MDH 1101XX) equipped with 295/45ZR20 BSW All
Season Tires (Sales Code TW7).
SYMPTOM/CONDITION:
Customer may describe a lead or drift to the right condition at steady state speeds at 35
MPH and above.
DIAGNOSIS:
If the customer describes the symptom, perform the Repair Procedure.
REPAIR PROCEDURE:
1. Test drive the vehicle on a right crowned road at 50 MPH steady state speed. Position
the vehicle in the center of the driving lane between the two lines designating the lane
width. While holding the steering wheel with a controlled grip, allow the vehicle to find
its own direction (simulating hands free). Record the amount of time it takes for the
front right tire to touch the right hand line prior to making a correction to keep the
vehicle in the lane. Repeat the procedure driving in the opposite direction (Example: If
initial test is performed driving North, repeat the procedure driving South on the same
road). Calculate the average time between the two tests. Is the average time for the
vehicle to lead/drift to the edge of the lane greater or less than 5 seconds?
a. Average time is less than 5 seconds>>> Proceed with the alignment camber
specification change Step #2.
b. Average time is greater than 5 seconds>>> This bulletin does not apply.
02-003-14
-2-
2. Align the vehicle using the front wheel camber settings listed in the following
specification table. Refer to the detailed service procedures available in
DealerCONNECT> TechCONNECT under: Service Info> 02 - Front Suspension>
Wheel Alignment.
Left Camber
Right Camber
Cross Camber
-1.30 +/-0.55°
-1.60 +/-0.55°
+0.30 +/-0.55°
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation
No:
Description
Skill Category
Amount
02-00-01-97
Test Drive Vehicle (2 - Skilled)
4 - Chassis
Systems
0.2 Hrs.
02-00-01-98
Test Drive Vehicle And Front Wheel
Alignment (2 - Skilled)
4 - Chassis
Systems
1.3 Hrs.
FAILURE CODE:
ZZ
Service Action