SIB010119

8/31/22, 1:12 PM
01 01 19_FRT GRILLE UPPER/LOWER AIR FLAPS: LTD WTY EXT TO 10 YEARS/120,000 MILES
SIB 01 01 19
FRT GRILLE UPPER/LOWER AIR FLAPS: LTD WTY EXT TO 10
YEARS/120,000 MILES
2022-08-10
This Service Information bulletin supersedes SI B01 01 19 dated June 2019
What’s New:
The G30 530e iPerformance Sedan model vehicles were removed from this bulletin; refer to SI B01 04 21 (15/150) for
these vehicles.
The Cause, Procedure, Part, and Claim Information Sections have been updated.
MODEL
E-Series
G12
G12
G12
G30
G30
Model Year
2017
2017
2017
2017
2017
Model Description
750i Sedan
750i xDrive Sedan
ALPINA B7 xDrive
540i Sedan
540i xDrive Sedan
Production Date
June 14, 2016 to February 27, 2017
June 14, 2016 to February 27, 2017
June 14, 2016 to February 24, 2017
July 8, 2016 to June 29, 2017
September 8, 2016 to June 30, 2017
Engine
N63R
N63R
N63R
B58M
B58M
Note: The Model information above is for informational purposes only, it is not the only deciding factor.
The 2018 Model Year 2018 530e iPerformance Sedan/530e xDrive iPerformance Sedan vehicles were
added to this bulletin with the June 2019 update. These model vehicles have been removed from this bulletin;
they were included in SI B01 04 21 (15/150) September 2021.
Eligible Vehicles
To assist you in identifying those vehicles that have this component-specific extended limited warranty
coverage, the DCSnet Warranty Vehicle Inquiry has been updated with the VIN and Component-specific Vehicle
Comment shown below:
Please see SI B01 01 19 (DC 51 64 90 01 00). For this vehicle, the Radiator Grille Upper and
lower Active Air Flaps limited warranty for defects in materials or workmanship has been
extended to 10 year/120,000 mile as determined from the original in-service date. This
coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions
that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Before performing a repair and submitting a claim, first confirm that the vehicle has the above Notice of Limited
Warranty Extension in the DCSnet Warranty Inquiry Vehicle Comments section.
If you have ELW eligibility and/or coverage questions, please contact the Warranty department through IDS by
selecting Coverage, Policy, Coding Questions and Mileage Corrections prior to performing any repair.
Note: For upper and lower active air flap extended limited warranty coverage that apples to other vehicles,
refer to SI B01 12 19 and B01 04 21.
SITUATION
Please see attachment for complete details.
Supporting Materials
picture_as_pdf B010119.pdf
picture_as_pdf B01 01 19 Cust Letter V2 Letter.pdf
Copyright ©2022 BMW of North America, Inc.
1/1
Service Information Bulletin
August 4, 2022
Warranties
B01 01 19
FRT GRILLE UPPER/LOWER AIR FLAPS: LTD WTY EXT TO 10
YEARS/120,000 MILES
This Service Information bulletin supersedes SI B01 01 19 dated June 2019
What’s New:
•
•
The G30 530e iPerformance Sedan model vehicles were removed from this bulletin; refer to SI
B01 04 21 (15/150) for these vehicles.
The Cause, Procedure, Part, and Claim Information Sections have been updated.
MODEL
E-Series
G12
G12
G12
G30
G30
Model Year
2017
2017
2017
2017
2017
Model Description
750i Sedan
750i xDrive Sedan
ALPINA B7 xDrive
540i Sedan
540i xDrive Sedan
Production Date
June 14, 2016 to February 27, 2017
June 14, 2016 to February 27, 2017
June 14, 2016 to February 24, 2017
July 8, 2016 to June 29, 2017
September 8, 2016 to June 30, 2017
Engine
N63R
N63R
N63R
B58M
B58M
Note: The Model information above is for informational purposes only, it is not the only deciding factor.
The 2018 Model Year 2018 530e iPerformance Sedan/530e xDrive iPerformance Sedan vehicles
were added to this bulletin with the June 2019 update. These model vehicles have been removed
from this bulletin; they were included in SI B01 04 21 (15/150) September 2021.
Eligible Vehicles
To assist you in identifying those vehicles that have this component-specific extended limited warranty
coverage, the DCSnet Warranty Vehicle Inquiry has been updated with the VIN and Componentspecific Vehicle Comment shown below:
Please see SI B01 01 19 (DC 51 64 90 01 00). For this vehicle, the Radiator Grille Upper and
lower Active Air Flaps limited warranty for defects in materials or workmanship has been
extended to 10 year/120,000 mile as determined from the original in-service date. This coverage
is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to
the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks
Before performing a repair and submitting a claim, first confirm that the vehicle has the above Notice
of Limited Warranty Extension in the DCSnet Warranty Inquiry Vehicle Comments section.
If you have ELW eligibility and/or coverage questions, please contact the Warranty department
through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections prior to
performing any repair.
Note: For upper and lower active air flap extended limited warranty coverage that apples to other
vehicles, refer to SI B01 12 19 and B01 04 21.
SITUATION
Component-Specific Limited Warranty Extension
For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for
the vehicle’s Radiator Grille Upper and Lower Active Air Flaps to:
•
10 years/120,000 miles as determined by the vehicle’s original in-service date
•
•
•
•
1.
1.
2.
3.
This component-specific limited
warranty extension applies to defects
in materials or workmanship.
This coverage is subject to the same
vehicle eligibility requirements, limitations,
and exclusions that apply to the BMW New
Vehicle Limited Warranty for Passenger
Cars and Light Trucks.
Air flap issues caused by
debris/blockage from outside
influences is not a defect in materials
or workmanship and is not claimable
During the extended limited warranty
coverage period (Eligible vehicles that are
beyond the 4 year/50,000 mileage New
Vehicle Limited Warranty coverage), Active
Air Flap cosmetic defect issues are not
covered.
Air flap control (link), active, upper (G12, G30)
Air flap control (drive), active, upper
Air flaps, upper (assembly)
Air flaps, lower (assembly)
Note: This bulletin is notice of a limited warranty extension. This is NOT a notice of a Recall or
Service Action.
There is no immediate repair required unless the BMW vehicle is currently experiencing this problem.
Customer Notification Letter
Even though this is NOT a Recall, BMW NA will be sending VIN-specific customer notification letters
CAUSE
A check control message or MIL (Malfunction Indicator Lamp) may be illuminated with faults stored
related to the upper and/or lower active air flap(s).
Potential causes include:
•
•
•
•
Or:
Faulty upper air flap link (G12, G30)
Faulty upper air flap actuator
Faulty upper flap assembly
Faulty lower air flap assembly
Upon visual inspection, the passenger side upper active air flaps are either stuck open or closed, and
they will not move and there are no faults stored for the active air flaps (With no check control
message or check engine light or displaying)
CORRECTION
Follow the instructions in the PROCEDURE section.
PROCEDURE
Determine what is the vehicle’s current I-level by either using AIR or the Key reader/ISPA NEXT
application, so if needed, this information is available.
If an applicable Model vehicle arrives at your center with the issue described above, perform the
corresponding diagnosis.
Depending on the root cause, vehicle model, and the location of flap (upper or lower) at issue, as
determined and/or as instructed, the vehicle may require one or more of the following correction
repairs:
•
•
•
•
Upper air flap link (G12, G30)
Upper air flap actuator
Upper air flap assembly
Lower air flap assembly
Follow the diagnostic suggestions in SI B51 12 19 and SI B51 22 19 (Retaining pin G12, G30, G32) as
applicable to determine which repair is required for a specific vehicle.
PARTS INFORMATION
G12, G30
Part Number
51 12 9 850 687
Description
Retaining pin
Quantity
1
To determine the part number below that applies to the specific vehicle being repaired, enter the
VIN/chassis number either in ETK or AIR, this considers the specific vehicle’s equipment and/or
options which is necessary for this selection process.
Part Number
Refer to ETK
Or:
Refer to ETK
And/or:
Refer to ETK
•
•
•
•
Description
Air flap control (drive), active, upper (see below)
Quantity
1
Air flaps, upper (assembly)
1
Air flaps, lower (assembly)
1
Important: If the Air flap control (drive), active, upper is the issue and it is available
separately (per ETK), then only replace the upper flap drive to correct this issue.
Only order these parts in the quantities needed to address customers’ vehicles that have
confirmed failures.
Only in conjunction with parts: When applicable, if ETK/EPC item identifies additional part(s)
that must also be replaced/installed in-conjunction with performing a covered repair, these
required additional items are also covered under the terms of this extended limited warranty.
Also refer to ETK/EPC and the repair instructions for onetime-use fasteners/screws and other
information regarding repair-related gaskets, seals, fluid and/or lubricants that also need to be
replaced/used and claimed.
CLAIM INFORMATION
This component-specific limited warranty extension to 10 years/120,000 miles applies to eligible USspecification BMW vehicles that are registered, operated, and have their covered repair performed by
an authorized BMW center in the United States (including Puerto Rico) for defects in materials or
workmanship
Note: For upper and lower active air flap extended limited warranty coverage that apples to other
vehicles, refer to SI B01 12 19 and B01 04 21.
Active cooling damper control-related fault codes/repairs that are caused by debris/blockage from
outside influences is not a defect in materials or workmanship and is not claimable.
During the extended limited warranty coverage period (Eligible vehicles that are beyond the 4
year/50,000 mileage New Vehicle Limited Warranty coverage), Active Air Flap cosmetic defect issues
are not covered.
The existing limited warranty coverage for the whole vehicle and other components has not
changed.
This coverage supersedes the coverage that is provided under the BMW Certified Pre-Owned
Program or any BMW Group Vehicle Service Contract that applies to the vehicle.
Should this component fail again, it is covered by the remaining portion of the extended limited
warranty coverage period.
Non-Qualifying Repairs
Non-US specification vehicles, ineligible vehicles, eligible vehicles operated and repaired outside the
United States and Puerto Rico and/or the diagnosis and repair of other unrelated issues are not
covered under the terms of this limited warranty extension.
Qualifying Repairs - Claim Submission
Claim this work with the defect code and labor operations provided below.
Defect Code:
5164900100
G12 G30 Air flap control system
Retaining Pin Replacement
G12 except the ALPINA B7
Labor Operation
51 64 002
Description
Removing and installing top air flap control (Drive)
(Main work)
Labor Allowance
Refer to AIR
Or:
Removing and installing top air flap control (Drive)
(Plus work)
Refer to AIR
51 00 001*
Diagnosis and visually inspect the top air flap control
(Drive) (Plus work)
2 FRU
Or
00 58 500*
And:
Diagnosis Worktime Flat Rate (See below) (Plus work)
2 FRU
51 99 000
Work time for installing the retaining pin for linkage of
the air flap
1 FRU
51 64 502
And:
Or the:
G30 Vehicle arrives at your center for this Repair (No other Main work will be
performed/claimed during this workshop visit)
Labor Operation
51 00 001*
Or
00 58 000*
And:
51 74 702
Description
Diagnosis and visually inspect the top air flap control
(Drive) (Main work)
Labor Allowance
Diagnosis Worktime Flat Rate (See below) (Main work)
3 FRU
Installing the retaining pin for linkage of the air flap
Refer to AIR
3 FRU
Or the:
G30 Vehicle is already in the Workshop
Labor Operation
51 00 001*
Or
00 58 500*
And:
51 74 702
Description
Diagnosis and visually inspect the top air flap control
(Drive) (Plus work)
Labor Allowance
Diagnosis Worktime Flat Rate (See below) (Plus work)
2 FRU
Installing the retaining pin for linkage of the air flap
Refer to AIR
2 FRU
Or, for the:
G12 ALPINA B7 Model only
Labor Operation
Description
Labor Allowance
51 99 000
Work time for removing and installing top air flap control
(Drive) (Main work) and replacing link.
16 FRU
Work time for removing and installing top air flap control
(Drive) (Plus work) and replacing link.
15 FRU
Or:
51 99 000
Or:
A check engine light or check control message is present for the active air flaps behind the
kidney grilles.
Labor Operation
Description
Labor Allowance
00 00 006
Performing vehicle test (with vehicle diagnosis system –
checking faults) (Main work)
Refer to AIR
Performing vehicle test (with vehicle diagnosis system –
checking faults) (Plus work)
Refer to AIR
Connect an approved battery charger/power supply
(indicated in AIR as Charging battery)
Refer to AIR
Or:
00 00 556
And:
61 21 528
If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556
instead of 00 00 006, or exclude (including 61 21 528) when the Vehicle Test is included in another
repair.
And, as necessary:
Labor Operation
Description
Labor Allowance
61 00 006*
Performing vehicle diagnosis – test module (Work time)
(WT)
Diagnosis Worktime Flat Rate (See below)
2 FRU
Or
00 58 500*
* Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the
applicable procedure for documenting, claiming, and explaining, on the RO and in the claim
comments, your diagnosis work time (WT), job/repair work time (WT), and the vehicle repairs your
center performed, unless otherwise required by State law.
And, for the:
G12 except the ALPINA B7
Labor Operation
Description
Labor Allowance
51 64 700
Replacing top flap control (including the drive only, if
available and applicable) (after vehicle diagnosis)
Refer to AIR
Replacing bottom flap control (after vehicle diagnosis)
Refer to AIR
Replacing top (including the drive only, if available and
applicable) and bottom air flap control (after vehicle
diagnosis)
Refer to AIR
Description
Replace the upper air flap
Labor Allowance
Refer to AIR
Replacing bottom air duct
Refer to AIR
Replace upper air flap and air duct
Refer to AIR
Replace upper air flap control active
Refer to AIR
Replace upper air flap control active and air duct
lower
Refer to AIR
Or:
51 64 705
Or:
51 64 715
Or, for the:
G30
Labor Operation
51 74 600
Or:
51 74 601
Or:
51 74 602
Or:
51 74 610
Or:
51 74 620
Refer to AIR for the corresponding flat rate unit (FRU) allowances for the above.
Or, for the:
G12 (ALPINA B7 Model only)
Labor Operation
Description
Labor Allowance
51 99 000
Work time for replacing top flap control (including the
drive only, if available and applicable) (after vehicle
diagnosis)
15 FRU
Or:
51 99 000
Work time for replacing bottom flap control (after vehicle
11 FRU
diagnosis)
Or:
51 99 000
Work time for replacing top (including the drive only, if
available and applicable) and bottom air flap control
(after vehicle diagnosis)
15 FRU
And, additionally for:
Vehicles equipped with an ACC Sensor that require a Bottom Air Flap replacement
Labor Operation
Description
Labor Allowance
66 99 000
Work time to prepare the lower active flap for the re-install
of the ACC sensor (with 51 64 705, 51 64 715, ALPINA
3 FRU
repair B or ALPINA repair C)
And:
66 31 502
Adjusting ACC sensor
Refer to AIR
Refer to AIR for the corresponding flat rate unit (FRU) allowances for the above.
Work time labor operation codes 61 00 006, 51 99 000, 00 58 000, 00 58 500 and 66 99 000 are not
considered Main labor operations.
Previous Customer-pay Repairs – Limited Warranty Extension Reimbursement
BMW of North America, LLC (BMW NA) will provide reimbursement for qualifying customer-pay
repairs that were performed on an eligible vehicle prior to the release of this component-specific
limited warranty extension.
The 2018 Model Year 2018 530e iPerformance Sedan/530e xDrive iPerformance Sedan vehicles
were added to this bulletin with the June 2019 update. These model vehicles have been removed
from this bulletin; they were included in SI B01 04 21 (15/150) September 2021.
Customer-pay repairs are subject to the same vehicle eligibility requirements, limitations, and
exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light
Trucks.
Repairs that do not qualify for Reimbursement
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United
States and Puerto Rico, and/or the diagnosis and repair of other unrelated issues are not covered by
this component-specific limited warranty extension. This exclusion also applies to repairs, including
consequential, that were performed using non-genuine BMW parts and/or used passenger car or light
truck parts.
Requesting Reimbursement for a Previous Repair that Qualifies
For a customer to request reimbursement for a qualifying customer-pay repair performed either by an
authorized BMW center or independent repair shop located in the United States (including Puerto
Rico), please have him/her submit his/her reimbursement request online at www.BMW-RP.com under
the following reference:
•
B-ELWR 2019 Radiator Grille Air Flaps 10Y120M
Reimbursement Request Procedure
The online process is initiated by attaching/sending PDF files of the supporting documentation for the
prior repair.
The letter also includes alternative methods to request reimbursement, either through the mail or by
fax as described below:
BMW Customer Reimbursement Center
Attention: B-ELWR 2019 Radiator Grille Air Flaps 10Y120M
P.O. Box 54067
Hurst, Texas 76054
Fax number: 877-434-2992
Please allow 4-6 weeks for processing your request.
Should you have any questions concerning this reimbursement process, please call 1-844-857-0341.
FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback
To submit feedback for the technical topics of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the Warranty
Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department
577 MAIN STREET
000731
STE. 210
HUDSON, MA 01749
DO NOT MAIL REPAIR ORDER TO THIS ADDRESS
T4 P1 ****AUTO**ALL FOR AADC 900
SAMUEL J. AVERBACH
8916 RANGELY AVE
WEST HOLLYWOOD, CA 90048-1719
DDDFAATDTTDFAAADATATFADTTFTTFTFADFFAAAFFATFDDTDAADTTTDAFADADTTAFF
July 2019
This “Important Limited Warranty Information” applies to the BMW vehicle with the Vehicle
Identification Number (VIN) of WBAJA9C50JB033466.
Dear BMW Owner/Lessee:
BMW is committed to delivering the ultimate in product satisfaction to our customers.
Towards that end, BMW is extending the limited warranty for the:
On the above-referenced vehicle to:
This “component-specific” limited warranty extension applies to defects in materials or workmanship.
This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that
apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
If a repair to this component is required, please contact your nearest authorized BMW center in the
United States or Puerto Rico to schedule an appointment. Your authorized BMW center will
determine the vehicle’s eligibility and review the scope of repairs that are covered by this componentspecific limited warranty extension.
After vehicle inspection and diagnosis, eligible repair work will be performed by the authorized BMW
center in the United States (including Puerto Rico) free of charge.
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United
States and Puerto Rico and/or the diagnosis and repair of other unrelated issues are not covered by
this limited warranty extension. This exclusion applies to repairs, including consequential, that were
performed using non-genuine BMW parts and/or used passenger car or light truck parts.
The integrity of our products is essential to BMW’s success and our customers’ trust. We are
determined to exceed your expectations and hope this warranty extension further enhances your
ownership experience.
Sincerely,
BMW of North America, LLC
B-ELWR 2019 RADIATOR GRILL AIR FLAPS 10Y120M
July 2019
Under this extended limited warranty, BMW of North America, LLC (“BMW NA”) will provide reimbursement
for “qualifying customer-pay repairs” that were performed on an eligible vehicle
to the release of this
component-specific limited warranty extension.
Customer-pay repairs are subject to the applicable vehicle and coverage eligibility requirements, exclusions
and limitations that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States
and Puerto Rico and/or the diagnosis and repair of other unrelated issues. This exclusion applies to repairs,
including consequential, that were performed using non-genuine BMW parts and/or used passenger car or
light truck parts.
If you previously had a “qualifying customer-pay repair” performed either by an authorized BMW center or
independent repair shop located in the United States (including Puerto Rico), please submit your
reimbursement request “online” at www.BMW-RP.com under the following reference:
B-ELWR 2019 RADIATOR GRILL AIR FLAPS 10Y120M
To initiate the online process, you will be asked to attach PDF files of the required documentation as
outlined in the reimbursement checklist on the next page.
Alternatively, you may mail or fax your request and documentation to:
BMW Customer Reimbursement Center
Attention: B-ELWR 2019 RADIATOR GRILL AIR FLAPS 10Y120M
P.O. Box 561089
Dallas, TX 75356
Fax number: 877-434-2992
Should you have any questions concerning this reimbursement process, please
call 1-844-857-0341.
For all other questions, please contact BMW’s Customer Relations and Services via email at
[email protected] or via telephone at 1-800-831-1117.
Please have your 17-character Vehicle Identification Number (VIN) available and include the VIN with all
communications.
B-ELWR 2019 RADIATOR GRILL AIR FLAPS 10Y120M
Reimbursement is available to the BMW Owner/Lessee who incurred the expense.
When submitting a reimbursement for a previous repair, please provide
of the following
documentation and include your VIN, name, address and your preferred contact telephone number(s):
This document should include the following information:
Customer name and address
Vehicle Identification Number (“VIN”)
The date of repair
The mileage when the repair was performed
Itemized breakdown of the labor charges for all repairs* including diagnosis
Itemized breakdown of the parts, including any miscellaneous items, billed for all repairs*
*For repair orders containing multiple repair line items, only the specific line item expenses that relate to the
component that is covered by this extended limited warranty will be considered for reimbursement.
Please provide a copy of at least
of the following items as valid proof of payment:
Repair order (RO)/invoice stamped and dated as “PAID”
Copy of a cancelled check
Copy of a signed credit/debit card receipt
Copy of a credit/debit card statement
Please use the following questions to review your repair order documentation prior to submitting a reimbursement
request:
1. Why was the vehicle brought into the repair facility?
2. What was the repair facility’s diagnosis?
3. What did the repair facility do to correct the concern and does it qualify?
B-ELWR 2019 RADIATOR GRILL AIR FLAPS 10Y120M