S2208000168

Service Bulletin Details

Public Details for: S2208000168

Vehicle will not shift out of park, diagnostic trouble codes (dtcs) invalid data and loss of communications with the electronic shift module (esm) U11E3-00, U0103-00, U1267-00


- 2023 - 2022 -

Models from 2023
2023 RAM 1500
Models from 2022
2022 RAM 1500 
Case Number: S2208000168
Release Date: September 2022
Symptom/Vehicle Issue: Vehicle Will Not Shift Out of Park, Diagnostic Trouble Codes (DTCs)
Invalid Data and Loss of Communications with the Electronic Shift Module (ESM) U11E3-00, U010300, U1267-00
Owner Complaint/Technician Observation: Owner complains the rotary shifter will not shift
out of park. Technician observes the vehicle is setting DTC’s U11E3-00-TCM Lost Communication
with ESM on DPT CAN, U0103-00-Lost Communication with Electric Gear Shift Module, U1267-00No Valid Data from ESM on CAN-C or CAN-DPT.
Discussion: If the owner has the above complaint, and the above DTCs are evident, do not
attempt any further repairs. Engineering is currently working on software update for the ESM.
Follow the normal diagnostic procedures to clear DTCs, if the DTC’s do not clear, remove fuse
F94 in the PDC and reinstall to restore the shifter functions and allow the DTC’s to be cleared, Fig 1
and 2. Service software updates are expected by early 4th quarter of 2022.
Fig 1
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online
does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the
appropriate course of action.
Contact STAR Center, or your Technical Assistance Center Via TechConnect, eCONTACT or Service Library
entry if no solution is found.
Stellantis US LLC
Version 4.5 07/22/2022
Fig 2
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online
does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the
appropriate course of action.
Contact STAR Center, or your Technical Assistance Center Via TechConnect, eCONTACT or Service Library
entry if no solution is found.
Stellantis US LLC
Version 4.5 07/22/2022

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