NTB22-093
Service Bulletin Details
Public Details for: NTB22-093
- 2021 -
Models from 2021
2021 NISSAN ROGUE |
Classification: Reference: AT22-014 Date: NTB22-093 October 27, 2022 DTC P0780 STORED IN THE TCM APPLIED VEHICLES: APPLIED ENGINES: 2021 Rogue (T33) PR25DD IF YOU CONFIRM DTC P0780 (SHIFT ERROR) is stored in the TCM. This DTC may be in PAST or CURRENT status. ACTION Follow the SERVICE PROCEDURE in this bulletin to: 1. Confirm the current TCM part number. 2. Reprogram the TCM, if applicable. 3. Confirm the current Shift Control Module (SCM) part number. 4. Reprogram the SCM, if applicable. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. 1/17 SERVICE PROCEDURE Confirm the Current TCM Part Number 1. Using CONSULT-III, confirm the current TCM part number and write it on the repair order. If it matches one of the part numbers in Table 1, continue to step 2 below. If it does not match one of the part numbers in Table 1, skip to step 4 to confirm the SCM part number. Table 1 MODEL Rogue CURRENT TCM PART NUMBER: 31039 6RA8B, 6RA8C, 6RA8D, 6RA8E 6RA9E Perform the following before starting the reprogramming procedure to prevent damage to the control unit. Connect the AC Adapter to the CONSULT PC. Connect the CONSULT PC to the Internet via Wi-Fi or a network cable. Ensure ASIST on the CONSULT PC has been synchronized (updated) to the current date and all CONSULT software updates (if any) have been installed. Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the CONSULT PC and the VI. If Bluetooth® signal waves are within range of the CONSULT PC or VI during reprogramming, the reprogramming may be interrupted. Turn the hazard warning lamps ON. Turn OFF all other vehicle electrical loads such as exterior lights, interior lights, HVAC, blower, rear defogger, audio, NAVI, seat heater, steering wheel heater, etc. If electrical loads remain ON, the TCM may be damaged. Connect a battery maintainer or smart charger, set to reflash mode or a similar setting, to ensure the battery voltage stays between 12.0 V and 15.5 V. 2. Reprogram the TCM. HINT: If you are not familiar with the reprogramming procedure, click here. This will link you to the "CONSULT REPROGRAMMING FOR ENGINE OR TRANSMISSION CONTROL MODULE (ECM OR TCM)" general procedure. 3. After completing Erase All DTCs, print a copy of the CONSULT screen showing the before and after part numbers of the control unit and attach it to the repair order. 4. Select Home to return to the main screen. 2/17 NTB22-093 Confirm the Current Shift Control Module (SCM) Part Number 5. Select Re/programming, Configuration. Figure 1 6. Check the box to confirm the precaution instructions have been read, and then select Next. HINT: Use the arrows (if needed) to view and read all precautions. Figure 2 3/17 NTB22-093 7. Select Automatic Selection(VIN). Figure 3 8. Confirm the VIN or Chassis # is correct, and then select Confirm. XXXXXXXXXXXXXXX Figure 4 4/17 NTB22-093 9. Confirm the VIN is correct for the vehicle, and then select Confirm. XXXXXXXXXXXXXXXXX Figure 5 10. Select SHIFT. Figure 6 5/17 NTB22-093 11. Select Reprogramming. Figure 7 12. Find the SCM Part Number and write it on the repair order, and then select Save. HINT: This is the current Part Number (P/N). XXXXXXXXXXXX XXXXXXXXXX XXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXX Figure 8 6/17 NTB22-093 13. Compare the Part Number you wrote down in step 12 on page 6 to the numbers in the CURRENT SCM PART NUMBER column in Table 2 below. If it matches one of the part numbers in Table 2, continue to step 14 below. If it does not match one of the part numbers in Table 2, SCM reprogramming is not required, skip to step 31 on page 16. Table 2 MODEL Rogue CURRENT SCM PART NUMBER: 310386RA0B, 6RA0C 6RF0A Reprogram the SCM 14. Check the box to confirm the precaution instructions have been read, and then select Next. HINT: Use the arrows (if needed) to view and read all precautions. Figure 9 7/17 NTB22-093 15. Confirm the battery charger is ON and the battery voltage is between 12.0V-15.5V, and then select Next. Figure 10 16. Confirm the Judgement for all the Monitor Items are “OK”, and then select Start. Figure 11 8/17 NTB22-093 17. Select USA/CANADA Dealers from the drop down menu, and then select OK. Figure 12 18. Login using your NNAnet credentials, and then select Submit. Figure 13 9/17 NTB22-093 19. Allow Transfer Data to complete. Figure 14 20. Once the reprogramming completes, select Next. HINT: o If the screen in Figure 15 does not display (indicating that reprogramming did not complete), refer to the information on the next page. o Additional steps/operations are required before CONSULT will provide the final reprogramming confirmation report. Continue with the reprogramming procedure on page 12. Figure 15 10/17 NTB22-093 SCM Recovery: If reprogramming does not complete and the “!?” symbol displays as shown in Figure 16: Check battery voltage (12.0 – 15.5V). Ignition is ON, Engine is OFF. External Bluetooth® devices are OFF. All electrical loads are OFF. Select Retry and follow the on screen instructions. XXXXXX XXXXXX XXXXXXXXXXX XXXXXXXXXXX HINT: Retry may not go through on first attempt and can be selected more than once. Figure 16 If reprogramming does not complete and the “X” symbol displays as shown in Figure 17: Do not disconnect the VI or shut down C-III plus if reprogramming does not complete. Check battery voltage (12.0 – 15.5V). XXXXXX XXXXXX CONSULT A/C adapter is plugged in. Ignition is ON, Engine is OFF. Transmission in Park. All C-III plus / VI cables are securely connected. All C-III plus updates are installed. Select Home, and then restart the reprogram procedure from the beginning. XXXXXXXXXXXX XXXXXXXXXX Figure 17 11/17 NTB22-093 21. Perform Erase All DTCs. a. Follow the on-screen instructions as shown in Figure 18 and Figure 19. Figure 18 b. Select Next. Figure 19 12/17 NTB22-093 22. Allow Erase All DTCs to complete. Figure 20 23. Verify the Part number after Reprog/programming and Part number before Reprog/programming are different, select Print and attach the reprogramming results to the repair order, and then select Confirm. XXXXX XXXXX XXXXXXXXXXXX XXXXXXXXXXXX Figure 21 13/17 NTB22-093 24. Select Home. Figure 22 25. Select Diagnosis (All Systems). Figure 23 14/17 NTB22-093 26. Select TRANSMISSION. HINT: If a DTC is present, turn the ignition OFF for 10 seconds. After the 10 second wait, turn the ignition ON, and then erase the DTCs. Figure 24 27. Select Work support, ERASE LEARNING VALUE, and then select Start. Follow the on-screen instructions to erase the learning values, and then select End to return to the Work support menu. Figure 25 15/17 NTB22-093 28. Select FORWARD CLUTCH POINT LEARNING, and then select Start (Figure 25 on page 15). IMPORTANT: The following conditions must be met before proceeding with FORWARD CLUTCH POINT LEARNING: Accelerator Pedal: Not Depressed Brake Pedal: Depressed Selector Level: N Position Vehicle Speed: 0 mph A/C Switch: OFF CVT Fluid Temperature: 60-100°C (140-212°F) Engine Coolant Temperature: 70-110°C (158-230°F) No DTCs Detected 29. Perform FORWARD CLUTCH POINT LEARNING following the steps below: a. After meeting the conditions shown in step 28, select Start. b. Place the gear selector into Drive and allow the learning to complete. c. After learning has completed, select End to return to the Work support menu. d. Select FORWARD CLUTCH POINT LEARNING, and then select Start. e. Place the gear selector into Neutral, and then select Start. f. Place the gear selector into Reverse and allow the learning to complete. g. Place the gear selector into Park. h. Select End to return to the Work support menu. 30. Perform SELECT LEARNING. Refer to the ESM: TRANSMISSION & DRIVELINE > TRANSAXLE & TRANSMISSION > CVT: GE0F10C > BASIC INSPECTION > SELECT LEARNING > Work Procedure 31. Remove the battery maintainer/smart charger. 32. Close the C-III plus application. 33. Remove the VI from the vehicle. 16/17 NTB22-093 CLAIMS INFORMATION Submit a Primary Part (PP) type line claim using the following claims coding: DESCRIPTION Reprogram TCM and Shift Control Module (1) PFP OP CODE SYM DIA FRT (1) JX1GAA ZE 32 0.8 Reference the electronic parts catalog and use the Transmission Control Unit (310F6-*****) as the Primary Failed Part (PFP). AMENDMENT HISTORY PUBLISHED DATE REFERENCE October 27, 2022 NTB22-093 DESCRIPTION Original bulletin published 17/17 NTB22-093