PIT5903A

Service Bulletin Details

Public Details for: PIT5903A

This preliminary information communicates to general motors dealers some helpful steps to diagnose the speed limit showing dashes concern.


- 2023 - 2022 -

Bulletin No.: PIT5903A
Published date: N/A
Preliminary Information
PIT5903A Speed Limit is Shown as Dashes in The IPC DIC
Proactive
Models
Brand:
Model:
Model Years:
VIN:
from
to
Engine:
Transmissions:
Chevrolet
Silverado 1500
2022 - 2023
All
All
All
All
Chevrolet
Suburban
2022 - 2023
All
All
All
All
Chevrolet
Tahoe
2022*2023
All
All
All
All
GMC
Hummer
2022 - 2023
All
All
All
All
GMC
Sierra 1500
2022 - 2023
All
All
All
All
GMC
Yukon
2022 - 2023
All
All
All
All
GMC
Yukon XL
2022 - 2023
All
All
All
All
Supersession Statement
PI updated to add 2023 Model Year
Involved Region or Country United States, Canada, Mexico, Middle East, Israel, Palestine, Chile (West), Paraguay
(West), Uruguay (West), Thailand (ASEAN), Australia/New Zeeland
Additional Options (RPO)
IOK
Some customers may comment that the speed limit shows -- in the IPC DIC
Condition
Cause
The concern could be caused by a few Infotainment scenarios
Correction:
What to do if Speed Limit is shown - - in GAS (Google Automotive Services) - enabled vehicles.
1. Check if customer has an active OnStar data plan.
2. If customer has active data plan; check for any Radio SW updates on SPS. If there is an update available,
update the Radio before proceeding.
3. If there is an active data plan and latest Radio SW is installed but the speed limit sign still shows 2 dashes
with no recovery; make sure the Google Maps version is updated. Please note that Google app updates are
separate from Radio SW updates. Updating Google apps can be done by following the steps below:
a. Go to Google Play Store from the app drawer
b. Click on three dots on top right.
c. Go to “My Apps”.
d. Under “Updates”, Click “Update all” and wait till all the Apps are finished
updating.
Additionally, if you have Radio SW version w161 & above; customers can enable auto
updates by following the steps below.
e. Go to Play Store.
f. Click on three dots at upper right corner.
g. Go to Settings.
h. Click on Auto-Update apps.
i. Click to use one of the three options. “Over any Network” is highly recommended
for best results.
4. If the issue is still present after Google Maps is updated to the latest version and
customer has an active data plan, please check if other connected services like WiFi
HotSpot (Screenshot Below) and Google Assistant are working. Also check if customers
can sign into their Google Account without showing any data plan related messages on
the screen.
5. If none of the connected features are working after following previous 4 steps, please
contact the TAC Infotainment team for further diagnosis.
6. For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty
coverage), use the following labor operation. Reference the Applicable Warranties
section of Investigate Vehicle History (IVH) for coverage information.
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following
labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage
information.
Labor Operation
2888568
Description
Labor Time
Verify WiFi, Data, and update APP and settings
.3 Hr.
*This is a unique Labor Operation for Bulletin use only.
Version History
Version
2
03/23/2022 – Created on.
10/20/2022 - Updated to add Model Year.
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