A3822212060563_4

Technical Service Bulletin
38 Oil is leaking from the transmission
38 22 21 2060563/4 November 18, 2022. Supersedes Technical Service Bulletin Group 38 number 20-20 dated
November 9, 2020, for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
Q3
2019 – 2021
All
09P Transmission
Condition
REVISION HISTORY
Revision
Date
Purpose
4
-
Revised Warranty (Updated labor operation)
3
11/09/2020
Revised Required Parts and Tools (Updated part number)
2
10/07/2020
Revised Warranty (Updated labor operation)
Customer states:
• There is an oil leak coming from the vehicle.
Workshop findings:
•
A red-colored oil leak is confirmed from the transmission.
Technical Background
An assembly error damaged the ATF cooler adaptor seals.
Production Solution
Not applicable.
Page 1 of 5
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Service
If an oil leak has been identified from the transmission, check the following:
1. Check if the leak is coming from the ATF cooler
adaptor. This can be missed as a leak source
due to the location of the adaptor:
• The ATF cooler adaptor is located on the top
of the transmission housing near the mating
surface of the bellhousing and the engine
(Figure 1, Position 1).
• If necessary to confirm the leak location,
clean and remove all oil residue from the
transmission and allow the surface to dry.
Confirm the exact location of the leak by
applying oil leak tracing powder to the
suspected areas of the leak. Do not use oil
dyes in any Audi transmission.
Figure 1. ATF cooler adaptor placement.
2. If the leak is not from the ATF cooler adaptor, this TSB does not apply and you should continue your
diagnosis.
3. If the leak has been confirmed from the ATF cooler adaptor, replace the ATF cooler adaptor with seals per
Elsa at repair manual, Drivetrain >> 8-Speed Automatic Transmission 09P >> 37 Controls, Housing >> ATF
Circuit >> ATF Cooler Adaptor, Removing and Installing.
Page 2 of 5
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
4. Pay special attention to the seals when installing
the ATF cooler adaptor. The seals must be in the
correct position as shown (Figure 2) or the leak
will return.
Figure 2. ATF cooler adaptor example.
5. Correct the level of the ATF per the repair manual.
6. Test drive after repair and confirm the leak is repaired.
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.
Service Number:
3860
Damage Code:
0050
Page 3 of 5
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Labor Operations:
Diagnostic Time:
Remove and Replace ATF Adaptor
3860 1900
See SRT with
associated
operations
Clean and Diagnose Leak
3860 1999
30 TU
GFF
0150 0000
Max 50 TU
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
0121 0004
10 TU
As per TSB 2060563/4
Claim Comment:
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the
Repair Manual
See ETKA/ELSA
G001900A1
Oil leak locating spray
Shop Supply
09P321343C
Adaptor for oil cooler
01
G055025A2
ATF
07 (MAX)
(or equivalent)
(Max Fill is 7 liters. Typical fill
after a leak is 3 liters)
Additional Information
Page 4 of 5
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
More information on this system can be found in the following resources:
• Elsa: Drivetrain >> 8-Speed Automatic Transmission 09P >> 37 Controls, Housing >> ATF Circuit >> ATF
Cooler Adaptor, Removing and Installing.
All parts and service references provided in this TSB (2060563) are subject to change and/or removal.
©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 5 of 5
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.