2065715.2
Service Bulletin Details
Public Details for: 2065715.2
Bentayga hybrid- emission control system warning lamp illuminated within the dip-potential wiring clash condition workshop findings: -various/numerous open circuit dtcs evident within the engine control unit (address 001)
- 2023 - 2022 - 2021 - 2020 - 2019 -
Models from 2023
2023 BENTLEY BENTAYGA HYBRID |
Models from 2022
2022 BENTLEY BENTAYGA HYBRID |
Models from 2021
2021 BENTLEY BENTAYGA HYBRID |
Models from 2020
2020 BENTLEY BENTAYGA HYBRID |
Models from 2019
2019 BENTLEY BENTAYGA HYBRID |
Technical product information Topic Market area Brand Transaction No. Level Status Release date Bentayga Hybrid - Emission control system warning lamp illuminated within the DIP - Potential wiring clash condition Bentley: worldwide (2WBE) Bentley 2065715/2 EH Released for publishing 03-Nov-2022 New customer code Object of complaint Complaint type vehicle service -> vehicle diagnosis -> guided fault finding control units, services -> with event log entry engine -> emission control control units, services Vehicle data Bentayga - Hybrid Sales types Type MY Brand Designation Engine code Gearbox code Final drive code 4V14F9 4V14F9 4V14F9 4V14F9 4V14F9 2019 2020 2021 2022 2023 E E E E E Documents Document name master.xml INTERNAL * * * * * * * * * * * * * * * Position Technical product information Bentayga Hybrid - Emission control system warning lamp illuminated within the DIP - Potential wiring clash condition Transaction No.: 2065715/2 Release date: 03-Nov-2022 Customer statement / workshop findings Customer statement • Emission control system warning lamp illuminated (Figure 1) within the Driver Information Panel (DIP) Figure 1 Workshop findings • Various/numerous open circuit DTC’s evident within the Engine control unit (Address 001) Technical background VERY IMPORTANT: Hybrid vehicles use a High voltage system and MUST only be worked on by suitably qualified personnel Prior to working on this vehicle the operative MUST refer to Rep.Gr 97 ensuring all safety precautions and guidelines are adhered to The issue described is evident on left hand drive vehicles only, in the event a similar issue is evident and the vehicle is right hand drive the operative should raise a DISS query and await feedback before conducting any further work • Referring to the applicable Rep.Gr the operative should gain access to the location shown in Figure 2 (Underside of the dashboard left hand side) Figure 2 • Check for damaged wiring/contact between the body/surrounding components and the wiring harness In the event the issue is as described, the operative should carry out the instructions within the Measure section of this TPI NOTE: Please be aware the wiring harness can contact the body/surrounding components however the actual symptom(s) may be different depending on the wire(s) which are damaged/chaffed Production change Not applicable Measure VERY IMPORTANT: Hybrid vehicles use a High voltage system and MUST only be worked on by suitably qualified personnel INTERNAL 1) Using the applicable wiring diagram, conduct wiring integrity checks to confirm the wire(s) which are damaged/chaffed TIP: Overlaying the suspected damaged wiring can be conducted to confirm the issue, the overlayed wiring MUST NOT be left in place, all damaged wiring MUST be repaired as per all Elsa pro guidelines 2) Referring to Rep.Gr 97 - Repair the damaged wire(s) 3) Remove all sharp edges which could damage the main wiring harness 4) Reposition and secure the main wiring harness Warranty accounting instructions Diagnostic time Warranty Type 110 or 910 Damage Service Number 97 09 Damage Code 00 25 Labour Operation Code 01 51 00 00 Time Must not exceed 50 TU (as per ODIS log) Time to conduct wiring repair(s) Labour operation code 970941** NOTE: The last 2 digits ** and time units depend on number of cables repaired state ‘claim as per Elsa for number of cables repaired’ INTERNAL