A9122482067267_2
Service Bulletin Details
Public Details for: A9122482067267_2
This bulletin provides direction to help identify the reasons for poor hands free call quality.
- 2023 - 2022 - 2021 - 2020 - 2019 - 2018 - 2017 - 2016 -
Models from 2023
| 2023 AUDI A5 CABRIOLET |
| 2023 AUDI S5 CABRIOLET |
| 2023 AUDI TT |
Models from 2022
| 2022 AUDI A5 CABRIOLET |
| 2022 AUDI S5 CABRIOLET |
| 2022 AUDI TT |
Models from 2021
| 2021 AUDI A5 CABRIOLET |
| 2021 AUDI S5 CABRIOLET |
| 2021 AUDI TT |
Models from 2020
| 2020 AUDI A5 CABRIOLET |
| 2020 AUDI S5 CABRIOLET |
| 2020 AUDI TT |
Models from 2019
| 2019 AUDI A5 CABRIOLET |
| 2019 AUDI S5 CABRIOLET |
| 2019 AUDI TT |
Models from 2018
| 2018 AUDI A5 CABRIOLET |
| 2018 AUDI S5 CABRIOLET |
| 2018 AUDI TT |
Models from 2017
| 2017 AUDI TT |
Models from 2016
| 2016 AUDI TT |
Technical Service Bulletin 91 Poor hands-free call quality, speech dialogue system function impaired, DTCs B120313 - B120813 91 22 48 2067267/2 November 9, 2022. Supersedes Technical Service Bulletin Group 91 number 22-07 dated June 13, 2022 for reasons listed below. Model(s) Year TT Roadster 2016 – 2023 A5 Cabriolet, and S5 Cabriolet VIN Range Vehicle-Specific Equipment All Not Applicable 2018 – 2023 Condition REVISION HISTORY Revision Date Purpose 2 - Revised header (Add Model Year) 1 06/13/2022 Initial publication Customer states: • When making a hands-free phone call, the quality is poor or the other person cannot understand the caller. • In addition, the speech dialogue system may not work correctly. Workshop findings: One or more of the following DTC(s) may be stored in the microphone control module, J886 (address word 00A6): • DTC B120313: Microphone 1 for driver side Open circuit (static or intermittent). • DTC B120413: Microphone 2 for driver side Open circuit (static or intermittent). Page 1 of 5 © 2022 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin • DTC B120513: Microphone 3 for driver side Open circuit (static or intermittent). • DTC B120613: Microphone 1 for frt.pass. side Open circuit (static or intermittent). • DTC B120713: Microphone 2 for frt.pass. side Open circuit (static or intermittent). • DTC B120813: Microphone 3 for frt.pass. side Open circuit (static or intermittent). Technical Background On the Cabriolet/Roadster models listed, there are three microphones for the hands-free calling and speech dialogue systems integrated into the front seat belts. The required wires are woven into the belt. Using the seat belt incorrectly can cause damage to these wires. This includes, for example: • Trapping the seat belt in the door. • Rear passengers pulling on the seat belt when exiting the vehicle. We are aware of two different types of (mechanical) damage that can occur: 1. Lines running down or across (A5/S5 Cabriolet, TT Roadster) If there are visible lines running down or across the seat belt (Figure 1), it can be assumed that the seat belt was trapped in the front door. Page 2 of 5 © 2022 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Figure 1. Marks indicating that the seat belt was trapped in the front door 2. Waviness (A5/S5 Cabriolet only) If the seat belt is wavy (Figure 2), it can be assumed that the seat belt was misused by a rear passenger by pulling on it while exiting the vehicle (Figure 3). Page 3 of 5 © 2022 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin . Figure 2. Waviness indicates that the seat belt was Figure 3. Pulling on the seat belt when exiting the vehicle pulled on when exiting the rear of the vehicle can damage the seat belt/microphones. Production Solution Not applicable. Service The seat belt must be replaced to restore proper function. Claims for replaced parts will not be reimbursed. Warranty Page 4 of 5 © 2022 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin This damage is due to outside influence and is not covered by any Audi Warranty. Required Parts and Tools Tool Number Tool Description VAS 6160/VAS 6150 VAS tester with the current version of ODIS (Windows 10) Additional Information All part and service references provided in this TSB (2067267) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Page 5 of 5 © 2022 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.