SSM64637

Jaguar EPQR - View SSM
Page 1 of 2
Special Service Message
NOTE: A Special Service Message is a formal communication issued by Jaguar and carries the same importance of a
Technical Service Bulletin. An SSM is a quick method of communicating "Need To Know" information to the technical
service community. SSM's may be issued in advance of a technical bulletin or may be the only communication on a given
topic. All information contained in Jaguar technical communications are intended for use by trained, professional
technicians with the knowledge, tools, and equipment required to complete the procedure correctly and safely. It informs
the Technicians of conditions that may occur on some vehicles, or provides information that could assist in correct vehicle
and diagnostic service.
SSM 64637 - Battery Warning Message Displayed
Models : X250 - XF
X351 - XJ
Engineer Name : Payne Gary
Last Modified : 16-04-2013 07:43:36
Category : Electrical
Symptom : 203000 Basic Electrical
Content : Issue
A customer may report that prior to starting the engine or with ignition on
(engine off), an Energy management or Low Battery message appears on the
FCDIM / HLDF or IPK or both.
Cause 1: Depletion of the Power Budget available to customer to enable
use of vehicle features. (Note: The available Budget is restored after a
Key On/Off event).
Model
FCDIM/HLDF display
IPK display
"Low Battery"Low Battery - Please switch
XJ 10-12 MY
engine on or entertainment system Please start
will shut down in 3 mins."
engine"
"Energy management - System will
XJ 13MY onwards
None
shut down in 3 minutes"
XF 12MY onwards (Except "Energy management - System will
None
2.2D from 14my onwards) shut down in 3 minutes"
Cause 2: Battery state of charge has been reduced to 50%
Model
XJ 10 - 12 MY
XJ 13MY onwards
XF 12MY onwards
(Except 2.2D from
14MY onwards)
FCDIM/HDLF Display
"Low Battery - Please switch engine
on or Entertainment system will
shutdown in 3mins."
IPK Display
"Low BatteryPlease start
engine"
"Low Battery"Energy management - System will
Please start
shutdown in 3 minutes"
engine"
"Low Battery"Energy management - System will
Please start
shutdown in 3 minutes"
engine"
Action:
Establish from the customer, if any vehicle features had been in use with the
engine not running prior to the message appearance. If so advise the customer
that this is a normal function of the vehicle to protect the customer from
experiencing a discharged battery.
http://epqr.jlrint.com/jrepqr/dealer/viewfaq.cfm?faq=64637
4/29/2013
Jaguar EPQR - View SSM
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If an issue is suspected check the following before commencing with in depth
diagnostics:



Carry out a battery test using a Midtronics tester, follow the
recommended actions as per the “Battery Care requirements” document
located in Topix Section 414:00.
Check the BMS and Battery cables to ensure that no loose connections
exist.
Jaguar Land Rover Limited 2000 - 2013 (Rel. 2.5.1.0)
http://epqr.jlrint.com/jrepqr/dealer/viewfaq.cfm?faq=64637
4/29/2013