21-NA-212

Service Bulletin Details

Public Details for: 21-NA-212

This service bulletin provides information for dealers/technicians on front seat adjuster track service part availability separate from complete seat cushion frame assembly.


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Bulletin No.:
Service Bulletin
Date:
21-NA-212
November, 2022
INFORMATION
Subject:
Information on Power Front Seat Adjuster Track Service Part Availability Separate from
Complete Seat Cushion Frame Assembly
Brand:
Model:
Cadillac
Chevrolet
Model Year:
VIN:
from
to
XT4
2019
2023
Malibu
(VIN Z)
2016
2016
Malibu
2017
2023
from
to
—
—
Engine:
Transmission:
All
All
Involved Region or Country
North America, Chile, Europe, Israel, Middle East, Egypt, GM Korea Company, Cadillac
Korea (South Korea)
Information
If there are issues with fore/aft movement, binding or other conditions of the power front
seat adjuster track, and the diagnosis leads to front seat adjuster track replacement, the
front seat adjuster track has been released as a service part (no longer serviced by the
complete seat cushion frame assembly).
Note: Do not replace the complete seat cushion frame assembly for a seat track
movement condition.
Correction
5902829
Caution: To remove the new power front seat adjuster track from the shipping container,
lift it up with one hand on each track. Do not lift the power front seat adjuster track by
holding the bridge; it may cause damage to the material.
Copyright 2022 General Motors LLC. All Rights Reserved.
Page 2
November, 2022
Bulletin No.: 21-NA-212
5749025
Note: The "TRACK, F/SEAT ADJR" part numbers can be found in the electronic parts
catalog (EPC).
Replace the front seat adjuster track (2). Refer to Front Seat Adjuster Track Replacement
in SI.
Version
3
Modified
Released September 17, 2021
Revised April 25, 2022 – Reworded second Note in Correction.
Revised November 21, 2022 – Added the 2023 Model Year.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
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