B650522

10/26/22, 1:16 PM
65 05 22_SERVICE ACTION: REPLACE HEADUNIT HIGH
SIB 65 05 22
SERVICE ACTION: REPLACE HEADUNIT HIGH
2022-10-25
This Service Information Bulletin (Revision 1) replaces SI B65 05 22 dated July 2022.
What’s New:
Parts: The specific part number has been removed. ETK must be referenced to obtain the correct part
number
Claim information: Updates to the Defect Code and the Claims details
Please perform the procedure outlined in this Service Information on all affected vehicles before customer
delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure
the next time the vehicle is in the shop.
MODEL
E-Series
G05
G07
Model Description
X5 Sports Activity Vehicle
X7 Sports Activity Vehicle
Production Date
April 25, 2022 to May 18, 2022
May 5, 2022
AFFECTED VEHICLES
Vehicles which require this Campaign to be completed will show it as “Open” when checked either in AIR,
the "Service Menu" of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry.
SITUATION
The incorrect Bluetooth module was installed in the headunit. Bluetooth functionality cannot be guaranteed,
and mobile phones may possibly not be paired via Bluetooth.
CAUSE
Incorrect Bluetooth module in the headunit.
CORRECTION
Replace the headunit (MGU).
PROCEDURE
1. Replace the head unit as described in repair instructions 65 12 816 Replacing the Headunit High.
2. Program the vehicle using the latest ISTA 4.35.4x or higher (released middle of June 2022).
Note that ISTA will automatically reprogram and code all programmable control modules that do
not have the latest software.
Always connect a BMW-approved battery charger/power supply (SI B04 23 10).
For information on programming and coding with ISTA, refer to DealerSpeed / TIS / Technical
Documentation / Diagnostics and Programming / Programming Documentation.
PARTS INFORMATION
Obtain and confirm the part numbers for your specific vehicle by entering the chassis number in either ETK
or AIR which takes into account specific equipment and/or options.
Part Number
Description
Quantity
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Refer to ETK
65 05 22_SERVICE ACTION: REPLACE HEADUNIT HIGH
Head Unit High 3
1
CLAIM INFORMATION
During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical Campaign
repairs open, the programming and encoding procedure may only be invoiced one time.
When the above applies, submit for Work Package # 2 to replace the MGU control unit, then select one of the open
Technical Campaigns to perform and submit for updating the vehicle to the required I-level or higher
Please be sure to also perform any additional before and/or after work (including attaching labels) as required by
the open campaigns on the vehicle. Close any other open programming and encoding Campaign repairs as outlined
in the corresponding Service Information Bulletin.
As determined by the above, reimbursement for this Service Action will be via normal claim entry utilizing
the work package information below that applies.
Defect
Code:
0065530300
G05 G07 Replace MGU head unit
Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop
Work Pkg
#1
Labor Operation Description (Plus work)
Replace the MGU control with programming
and encoding the vehicle control units,
00 72 810
includes Carrying out vehicle test (00 00
556/61 21 528)
Labor Allowance
21 FRU (G07);
22 FRU (G05-40i);
23 FRU (G05-45e)
Or:
#2
00 72 811
Replace the MGU control unit
(Programming and encoding the vehicle
13 FRU (G07);
control units was performed in conjunction 14 FRU (G05-40i);
with another campaign/repair during the 15 FRU (G05-45e)
same workshop visit)
Or:
The vehicle arrives at your center and this Service Action shows open (No other Main work will be
performed or claimed during this workshop visit)
Work Pkg
#3
Labor Operation Description (Main work)
Replace the MGU control with
programming and encoding the vehicle
00 72 231
control units, includes Carrying out vehicle
test (00 00 006/61 21 528)
Labor Allowance
23 FRU (G07);
24 FRU (G05-40i);
25 FRU (G05-45e)
Only one of the flat rate labor operation codes listed above can be used for claim submission/reimbursement purposes.
Also, only one Main work flat rate labor operation code can be claimed per workshop visit.
Claim Repair Comments
Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim
comments (For example: B65 05 22 WP 1), unless otherwise required by State law.
Alternative Mobility Solution (AMS) for Vehicle Owners (RO and Claim Comments Required)
This Service Action repair qualifies for Alternative Mobility Solution (AMS) expense reimbursement, claim
this item under the Defect Code noted above as follows:
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65 05 22_SERVICE ACTION: REPLACE HEADUNIT HIGH
Sublet Code 2 - Itemize the AMS sublet amount on the repair order and in the claim comment section.
Please refer to SI B01 29 16 for additional information.
Programming and Encoding - Vehicle Control Units (RO and Claim Comments Required)
This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest software Ilevel.
If one or more control modules fail during the reprogramming procedure, claim the required consequential repair work
procedures to address this issue (including performing the IRAP Control Unit Recovery first as required, refer to the SIB in
AIR) under the Defect Code in this bulletin with the labor operations in AIR that apply.
Please explain the additional work procedures that were performed (The why and the what) on the repair order and in the
claim comments.
For covered repairs that address control module failures that occurred prior to performing this reprogramming procedure,
claim this work with the Defect Code and labor operations (including the diagnosis that applies*) in AIR that apply.
*Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable
procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis
work time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise
required by State law.
FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback
To submit feedback for the technical topics of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the Warranty
Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department
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