SSM69458
Service Bulletin Details
Public Details for: SSM69458
Unable to select preferences on the touch screen
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Models from 2023
| 2023 JAGUAR F-TYPE |
Models from 2022
| 2022 JAGUAR F-TYPE |
| 2022 JAGUAR XJ |
Models from 2021
| 2021 JAGUAR F-TYPE |
| 2021 JAGUAR XJ |
Models from 2020
| 2020 JAGUAR F-TYPE |
| 2020 JAGUAR XJ |
| 2020 JAGUAR XK |
Models from 2019
| 2019 JAGUAR F-TYPE |
| 2019 JAGUAR XJ |
Models from 2018
| 2018 JAGUAR F-TYPE |
| 2018 JAGUAR XJ |
Models from 2017
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| 2017 JAGUAR XJ |
| 2017 JAGUAR XK |
Models from 2016
| 2016 JAGUAR F-TYPE |
| 2016 JAGUAR XJ |
| 2016 JAGUAR XK |
Models from 2015
| 2015 JAGUAR F-TYPE |
| 2015 JAGUAR XJ |
| 2015 JAGUAR XK |
Models from 2014
| 2014 JAGUAR F-TYPE |
| 2014 JAGUAR XJ |
| 2014 JAGUAR XK |
Models from 2013
| 2013 JAGUAR F-TYPE |
| 2013 JAGUAR XJ |
| 2013 JAGUAR XK |
TOPIx - SSM69458 - Unable to select preferences on the touch screen Page 1 of 1 Reference SSM69458 XF / X250 Models XJ / X351 F-TYPE / X152 Title Unable to select preferences on the touch screen Category Electrical Last modified 06-Nov-2013 00:00:00 Symptom 207000 Entertainment Systems Issue: A customer may report a concern that when trying to access the preferences on the touchscreen, they may have errors or greyed out buttons. Cause: Software compatibility issues Action: If a customer reports the concern detailed above an HLDF software update will be required using SDD. To complete the update follow the instructions below:-Ensure DVD 135 patch 9 or later is loaded Content -Connect the vehicle to a suitable power supply -Connect SDD to the vehicle -Start a new diagnostic session -Enter symptoms: Electrical - Information and entertainment system - Touch screen display -From the “Extras” tab select "Configure existing module Front control/display interface module (high level display front)" -When complete end the session, and disconnect SDD. -Disconnect the power supply http://topix.jaguar.jlrint.com/topix/service/archive/443572/index 11/6/2013