A4722212067321_5
Service Bulletin Details
Public Details for: A4722212067321_5
This bulletin contains instructions for when the brake servo unit is the source of a squawking noise.
- 2023 - 2022 - 2021 - 2020 - 2019 - 2018 -
Models from 2021
| 2021 AUDI Q5 |
| 2021 AUDI Q5 PHEV |
| 2021 AUDI SQ5 |
Models from 2020
| 2020 AUDI Q5 |
| 2020 AUDI Q5 PHEV |
| 2020 AUDI SQ5 |
Models from 2019
| 2019 AUDI Q5 |
| 2019 AUDI SQ5 |
Models from 2018
| 2018 AUDI Q5 |
| 2018 AUDI SQ5 |
Technical Service Bulletin 47 Brake Servo Unit is noisy when pressing the brake pedal - Q5 47 22 21 2067321/5 December 12, 2022. Supersedes Technical Service Bulletin Group 47 number 22-18 dated September 14, 2022 for reasons listed below. Model(s) Year Q5, and SQ5 2018 – 2023 Q5 e quattro 2020 – 2023 Q5 Sportback, and SQ5 Sportback 2021 - 2023 VIN Range Vehicle-Specific Equipment All Not Applicable Condition REVISION HISTORY Revision Date Purpose 5 - Revised Service (Added Information) 4 09/12/2022 Revised Warranty (removed test drive) 3 08/03/2022 Revised header (Added Model Years) Customer states: • Squeak noises can be heard when pressing the brake pedal. Workshop findings: • The noise can be reproduced and is coming from the Brake Servo Unit (Brake Booster). Technical Background The noises are coming from the brake servo unit rubber boot. Note: This bulletin does not include PHEV vehicles. Production Solution Improved rubber boot was introduced gradually in the 1st Quarter of 2021. Service © 2022 Audi of America, Inc. Page 1 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin If noises are identified when pressing the brake pedal, proceed as follows: • Record an audio file of the complaint (ATTENTION! Try to locate the exact area of the noise, examples: end of the rubber boot area; inside the servo unit, pedal assembly, etc…). • Attach the audio file to the DOC-IT database (Include VIN Number in the file). • Replace Brake Servo Unit according to: ELSA>>Repair Manual>>Chassis>>Brake System>>47 Hydraulic Components>>Brake Booster/Brake Master Cylinder>>Brake Booster Removing/Installing. Note: Replaced Components without audio files uploaded to DOC-IT will be debited! Warranty Claim Type: • 110 up to 48 Months/50,000 Miles. • G10 for CPO Covered Vehicles – Verify Owner. • If the vehicle is outside of any Audi Warranty, this bulletin is informational only. Service Number: 4770 Damage Code: 0020 Labor Operations: Brake servo unit replace 4770 1900 See SRT Diagnostic Time: GFF 0150 0000 Time stated on the diagnostic protocol (Max 50 TU) Road test prior to the service procedure No allowance 0 TU Road test after the service procedure No allowance 0 TU As per TSB 2067321/5 Claim Comment: All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity See ETKA Brake Servo Unit (Brake Booster) See ETKA/ELSA © 2022 Audi of America, Inc. Page 2 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin See ETKA Fasteners, Bolts, Nuts, and Screws as needed per the Repair Manual See ETKA/ELSA Additional Information All parts and service references provided in this TSB (2067321) are subject to change and/or removal. ©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. © 2022 Audi of America, Inc. Page 3 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.