A9122532068721_1
Service Bulletin Details
Public Details for: A9122532068721_1
This bulletin states that a software update is available in instances where the mmi display becomes distorted or flickers.
Models from 2022
| 2022 AUDI A6 |
| 2022 AUDI A6 ALLROAD |
| 2022 AUDI A7 |
| 2022 AUDI A7 PHEV |
| 2022 AUDI RS6 |
| 2022 AUDI RS6 AVANT |
| 2022 AUDI RS7 |
| 2022 AUDI S6 |
| 2022 AUDI S7 |
Models from 2021
| 2021 AUDI A6 |
| 2021 AUDI A6 ALLROAD |
| 2021 AUDI A7 |
| 2021 AUDI A7 PHEV |
| 2021 AUDI RS6 |
| 2021 AUDI RS6 AVANT |
| 2021 AUDI RS7 |
| 2021 AUDI S6 |
| 2021 AUDI S7 |
Technical Service Bulletin 91 MIB3: lower display is flickering or distorted 91 22 53 2068721/1 December 1, 2022. Model(s) Year A6, A6 allroad, S6, RS 6 Avant, 2021 – 2022 A7, A7 e quattro, S7, and RS 7 VIN Range Vehicle-Specific Equipment All Not Applicable Condition Customer states: • The lower MMI display (J686) flickers sporadically, or the display area looks distorted (Figure 1). • HVAC settings change by themselves. • Touch inputs are detected on the lower display without user interaction. Figure 1: Examples of the distorted/flickering screen. Workshop findings: • No relevant DTCs are stored. Technical Background A software malfunction in the lower MMI display may cause it to become distorted or flicker. Page 1 of 4 © 2022 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Production Solution Not applicable. Service This TSB replaces Pending Service Solution (PSS) TSB 2066224: PSS 91 MIB3: lower display is flickering or distorted. Required equipment: • ODIS Tester. • SVM code. • MIB3 Display (J686) Software update on USB Flash Drive (see Required Parts and Tools or download the software from MirrorServer using the SD Creator Program). Time to complete update: • Approximately 20-30 minutes (includes 10 - 20 minutes for the software update and 10 minutes for the SVM work). Service work: • Update the MIB3 Display (J686) using either Method 1 or Method 2 according to TSB 2060523: 91 MIB3 Software Update Instructions and use SVM code 636S003. Only use Method 2: Manual update due to SVM code or Server issues. (Update via the Red Engineering Menu (REM)) Vehicle SD Creator Part Number SVM Code A6/A7 4K1906961A 636S003 Warranty Claim Type: • 110 up to 48 Months/50,000 Miles. • G10 for CPO Covered Vehicles – Verify Owner. Page 2 of 4 © 2022 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin • If the vehicle is outside of any warranty, this Technical Service Bulletin is informational only. Service Number: 9196 Damage Code: 0039 Labor Operations: Software Update (Includes checking for DTCs) 0151 0000 Time stated on the diagnostic protocol (Max 50 TU) Program display and operating unit 9193 2599 20 TU GFF No allowance 0 TU Road test prior to the service procedure No allowance 0 TU Road test after the service procedure No allowance 0 TU Diagnostic Time: As per TSB 2068721/1 Claim Comment: All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Model USB Flash Drive Quantity A6/A7 4K1906961A 01 (Shop tool) Additional Information The following Technical Service Bulletin(s) will be necessary to complete this procedure: • TSB 2011732: 00 Software Version Management (SVM), operating instructions. • TSB 2060523: 91 MIB3 Update Instructions. • TSB 2047812: 00 SD Creator: how to set up and use the SD Creator for obtaining vehicle software updates via the MirrorServer. Page 3 of 4 © 2022 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin All part and service references provided in this TSB (2068721) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Page 4 of 4 © 2022 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.