S2208000097

Case Number: S2208000097
Release Date:
April 2022
Symptom/Vehicle Issue: Service 4WD Lamp On, Service 4WD System Message
Customer Complaint /Technician Observation: Customer complaint, 4WD lamp on, or
service 4WD message. Technician observed one of the following Drive Train Control Module (DTCM)
fault codes.
C1403-15-TRANSFER CASE RANGE POSITION SENSOR-CIRCUIT SHORT TO BATTERY OR OPEN
C1403-92-TRANSFER CASE RANGE POSITION SENSOR-PERFORMANCE OR INCORRECT
OPERATION.
Repair Procedure: Inspect the XY230A connector T314 transfer case position circuit for any
spread or pushed out terminals. Inspect and secure the blue C1 DTCM connector if needed to ensure
it is securely latched Fig 1, 2, 3.
XY230A - black
40 way
Fig 1
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online
does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the
appropriate course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
FCA US LLC
Version 4.3 10/29/2020
DTCM located on the rear
cabin wall
Fig 2
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online
does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the
appropriate course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
FCA US LLC
Version 4.3 10/29/2020
Fig 3
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online
does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the
appropriate course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
FCA US LLC
Version 4.3 10/29/2020