0808022

NUMBER:
08-080-22
GROUP:
08 - Electrical
DATE:
April 15, 2022
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
SUBJECT:
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates
OVERVIEW:
This bulletin involves reprogramming the HVAC module with the latest available software.
MODELS:
2021
(GU)
Alfa Romeo Stelvio
NOTE: This bulletin applies to vehicles within the following markets/countries: North
America.
NOTE: This bulletin applies to vehicles equipped with Heated Rear Seat (Sales Code JPZ)
and Heated Steering Wheel (Sales Code NHS).
SYMPTOM/CONDITION:
Customers may experience the following:
• Heated seats and wheel do not activate upon remote start at temperatures below 41 degrees.
DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in
DealerCONNECT/Service Library, verify all related systems are functioning as designed. If
Diagnostic Trouble Codes (DTCs) or symptom conditions, other than the one listed are present,
record the issues on the repair order and repair as necessary before proceeding further with
this bulletin.
If the customer describes the symptom/condition listed above, perform the Repair Procedure.
08-080-22
-2-
REPAIR PROCEDURE:
NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2 volts. Do
not allow the charging voltage to climb above 13.5 volts during the flash process.
NOTE: If this flash process is interrupted/aborted, the flash should be restarted.
1. Reprogram the HVAC module with the latest software. Detailed instructions for flashing control
modules using the wiTECH Diagnostic Application are available by selecting the application’s
“HELP” tab.
2. Clear all DTCs that may have been set in any module due to reprogramming. The wiTECH
application will automatically present all DTCs after the flash and allow them to be cleared.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation
No:
18-50-10-AA
Description
Skill Category
Amount
Heating Ventilation and Air Conditioning
(HVAC) - Reprogram
(0 - Introduction)
6 - Electrical and
Body Systems
0.2 Hrs.
NOTE: The expected completion time for the flash download portion of this procedure is
approximately 9 minutes. Actual flash download times may be affected by vehicle
connection and network capabilities.
FAILURE CODE:
The dealer must use failure code CC with this Technical Service Bulletin.
• If the customer’s concern matches the SYMPTOM/CONDITION identified in the Technical
Service Bulletin, failure code CC is to be used.
• When utilizing this failure code, the 3C’s (customer’s concern, cause and correction) must be
provided for processing Technical Service Bulletin flash/reprogramming conditions.
CC
Customer Concern