TSB_ELE272

GROUP
MODEL
ELE
2023MY
Multiple Models
(See page 10)
NUMBER
DATE
272
December 2022
TECHNICAL SERVICE BULLETIN
SUBJECT:
SERVICE ACTION: CLUSTER LOGIC IMPROVEMENT
FOR ADAS ALERT VOLUME CHANGE (SA517)
This bulletin provides the procedure to update the software logic of the Cluster (CLU) system on some 2023MY
vehicles to allow the Advanced Driver Assistance System (ADAS) default alert volume to be changed. Kia is
requesting the completion of this Service Action on all affected vehicles in dealer stock, prior to delivery.
Follow the procedure outlined in this publication to apply the improved logic to the ‘CLU’ system using the
KDS ECU Upgrade function as described in this bulletin. For confirmation that the latest reflash has been
applied to a vehicle you are working on, verify the ROM ID using the table on pages 3-5 of this bulletin. Before
conducting the procedure, verify that the vehicle is included in the list of affected VINs.
Kia Diagnostic System (KDS)
 NOTICE
A Service Action is a repair program without customer notification that is performed during the
warranty period. Any dealer requesting to perform this repair outside the warranty period will
require DPSM approval.
Repair status for a VIN is provided on WebDCS (Service → Warranty Coverage → Warranty Coverage
Inquiry → Campaign Information). Not completed Recall / Service Action reports are available on
WebDCS (Consumer Affairs → Not Completed Recall → Recall VIN → Select Report), which includes
a list of affected vehicles.
This issue number is SA517.
A printed copy is for reference only; publication information can be updated at any time.
Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical
publications are listed in ‘Service Releases’ and has the latest service information that has been released.
Page 2 of 10
SERVICE ACTION: CLUSTER LOGIC IMPROVEMENT
FOR ADAS ALERT VOLUME CHANGE (SA517)
SUBJECT:
ECU Upgrade Procedure:
To correct this condition, the ECU should be reprogrammed using the KDS
download, as described in this bulletin.
Upgrade Event Name
629. BDM CLU UPGRADE FOR ADAS ALERT VOLUME CHANGE
630. MQ4 HEV/PHEV CLU UPGRADE FOR ADAS ALERT VOLUME CHANGE
631. CV CLU UPGRADE FOR ADAS ALERT VOLUME CHANGE
632. NQ5a/NQ5 HEV CLU UPGRADE FOR ADAS ALERT VOLUME CHANGE (SVC)
633. NQ5/NQ5a/NQ5 HEV/PHEV CLU UPGRADE FOR ADAS ALERT VOLUME CHANGE (STD)
634. SG2 EV/HEV CLU UPGRADE FOR ADAS ALERT VOLUME CHANGE
635. SK3 PE CLU UPGRADE FOR ADAS ALERT VOLUME CHANGE
 NOTICE
•
Confirm a fully charged battery (12.3 volts or higher is necessary) is used or utilize a fully
charged jump starter box connected to the battery.
•
Ensure the KDS GDS is sufficiently charged at 60% or higher prior to reflash.
•
All ECU upgrades must be performed with the ignition set to the ‘ON’ position unless otherwise
stated.
•
Damaged VCI II units should not be used and promptly replaced.
•
Be careful not to disconnect the VCI-II connected to the vehicle during the ECU upgrade
procedure.
•
DO NOT start the engine during ECU upgrade.
•
DO NOT turn the ignition key ‘OFF’ or interrupt the power supply during ECU upgrade.
•
When the ECU upgrade is completed, turn the ignition ‘OFF’ and wait 10 seconds before
starting the engine.
•
ONLY use approved ECU upgrade software designated for the correct application.
 IMPORTANT
It is recommended to ALWAYS check the Electronic Parts Catalog (EPC) to locate the ECU Part
Number respective to Auto/Manual Mode ROM IDs. DO NOT reference the parts label affixed to
the ECU.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA517 Multiple Models December 2022
Page 3 of 10
SUBJECT:
SERVICE ACTION: CLUSTER LOGIC IMPROVEMENT
FOR ADAS ALERT VOLUME CHANGE (SA517)
ROM ID INFORMATION TABLE:
Upgrade Event #629 (BDm)
Model
System
BDm
CLU
Type
ECU P/No.
STD
94041 M7041
(4.2 inch)
94042 M7031
ROM ID
Previous
New
1.02
1.03
Upgrade Event #630 (MQ4 P/HEV)
Model
System
Type
ECU P/No.
STD
94083 P4060
94083 P4070
(4.2 inch)
MQ4 HEV
SVC
CLU
(12.3 inch)
STD
(4.2 inch)
MQ4 PHEV
SVC
94093 P4060
94093 P4070
94083 P4540
94083 P4550
(12.3 inch)
94093 P4540
94093 P4550
Type
ECU P/No.
ROM ID
Previous
New
7.00
7.01
Upgrade Event #631 (CV)
Model
CV
System
CLU
SVC
(12.3 inch)
ROM ID
Previous
New
94003 CV000
94003 CV010
94003 CV020
94003 CV030
1.20
1.21
94003 CV080
94003 CV090
94003 CV120
94003 CV130
94003 CV140
94003 CV150
4.00
4.01
Upgrade Event #632 (NQ5a/NQ5 HEV)
Model
System
NQ5a
CLU
NQ5 HEV
Type
SVC
(12.3 inch)
ECU P/No.
94013-DW000
94013-DW010
94013-DW001
94013-DW011
ROM ID
Previous
New
1.16
1.18
94013 CH0XX
94013 CH1XX
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA517 Multiple Models December 2022
Page 4 of 10
SUBJECT:
SERVICE ACTION: CLUSTER LOGIC IMPROVEMENT
FOR ADAS ALERT VOLUME CHANGE (SA517)
ROM ID INFORMATION TABLE:
Upgrade Event #633 (NQ5 PHEV, NQ5 HEV, NQ5a, NQ5)
Model
System
Type
ECU P/No.
94003-CH600
NQ5 PHEV
94003-CH100
94003-CH000
NQ5 HEV
94003-CH500
CLU
STD
(4.2 inch)
NQ5a
94003-DW000
94003-DW500
94003-P1000
NQ5
94003-P1500
94003-P1600
ROM ID
Previous
New
4.46
4.47
4.48
4.49
4.50
4.51
4.52
4.53
4.70
4.71
4.72
4.73
4.74
4.75
4.76
4.99
5.00
5.01
5.02
5.03
5.04
5.05
5.06
5.07
5.08
4.70
4.71
4.72
4.73
4.74
4.75
4.76
4.77
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA517 Multiple Models December 2022
Page 5 of 10
SERVICE ACTION: CLUSTER LOGIC IMPROVEMENT
FOR ADAS ALERT VOLUME CHANGE (SA517)
SUBJECT:
Upgrade Event #634 (SG2 HEV, PHEV, EV)
Model
System
Type
SG2 HEV
SG2 PHEV
CLU
SVC
ECU P/No.
ROM ID
Previous
New
94013 AT000
94013 AT010
2.02
2.03
94013 AT100
94013 AT110
1.02
1.03
94003 AO000
94003 AO010
94013 AO000
94013 AO010
2.02
2.03
(12.3 inch)
SG2 EV
Upgrade Event #635 (SK3 PE)
Model
SK3
System
CLU
Type
STD
(4.2 inch)
ECU P/No.
ROM ID
Previous
New
1.46
94023 K0000
1.47
1.49
1.48
To verify the vehicle is affected, be sure to check the Calibration Identification of the vehicle's ECM ROM ID
and reference the Information Table as necessary.
 NOTICE
If a “No need for S/W update” pop-up window is displayed on KDS in ‘Auto Mode’, then no software
upgrade is required.
 IMPORTANT
Some vehicles may not be in the target for this upgrade event even though it is included in the
applicable VIN list. Verify ROM ID before performing the update as unnecessarily performing the
update can cause damage to the cluster.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA517 Multiple Models December 2022
Page 6 of 10
SERVICE ACTION: CLUSTER LOGIC IMPROVEMENT
FOR ADAS ALERT VOLUME CHANGE (SA517)
SUBJECT:
 NOTICE
Prior to performing the ECU upgrade, be sure to check that the KDS is fully charged.
1.
Connect the VCI-II to the OBD-II connector,
located
under
the
driver’s
side
of
the
instrument panel.
 NOTICE
The ECU upgrade function on KDS
operates wirelessly. It is not necessary
to perform the upgrade via USB cable.
2.
With the ignition ON, turn ON the KDS tablet.
Select ‘KDS’ from the home screen.
3.
Confirm communication with VCI (A) and then
configure the vehicle (B) using the ‘AUTO VIN’
(C) feature.
B
A
C
4.
Select ‘ECU Upgrade’.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA517 Multiple Models December 2022
Page 7 of 10
SERVICE ACTION: CLUSTER LOGIC IMPROVEMENT
FOR ADAS ALERT VOLUME CHANGE (SA517)
SUBJECT:
5.
The KDS will check the server for recently
uploaded
Events
and
then
automatically
download Upgrade Event #629, #630, #631,
#632, #633, #634, #635.
 NOTICE
The vehicle must be identified in
Vehicle Selection to download an
Event for that vehicle.
6.
KDS
screenshot
shown
above
is
for
demonstration purposes only. Events shown in
screenshot are not applicable to this bulletin.
Select Auto Mode.
CAUTION
Do NOT attempt to perform a Manual
Mode upgrade UNLESS Auto Mode
fails. Always follow the instructions
given on the KDS in either Auto or
Manual mode.
7.
Select the CLU system under the System
selection menu.
Touch ID Check (D) and confirm that the latest
D
update is available.
Select Upgrade Event #629, #630, #631, #632,
#633, #634, or #635, and select Upgrade to
continue.
8.
The ECU upgrade will begin and the progress
of the upgrade will appear on the bar graph.
E
Upgrade part (1/2) (E) will download the
upgrade event to the VCI-II. Upgrade part (2/2)
(F) will upgrade the ECU.
CAUTION
F
Do not touch the system buttons (like
‘Back’,
‘Home’,
‘etc.’)
while
performing ECU Upgrade.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA517 Multiple Models December 2022
Page 8 of 10
SERVICE ACTION: CLUSTER LOGIC IMPROVEMENT
FOR ADAS ALERT VOLUME CHANGE (SA517)
SUBJECT:
9.
If a “Communication Fail” screen appears, verify
that the VCI-II and KDS are communicating
properly. Select ‘OK’ and restart the from step
4.
 NOTICE
If an error notice continues to appear
or
if
the
upgrade
cannot
be
performed, DO NOT disconnect the
KDS/VCI-II. Contact GIT America Help
Desk at (888) 542-4371 or Techline.
10.
When instructed on the KDS, turn the ignition
OFF for ten (10) seconds then back on. Select
‘OK’ to continue.
11.
Once the upgrade is complete, select ‘OK’ to
finalize the procedure.
12.
When prompted, select ‘YES’ to check for
Diagnostic Trouble Codes (DTC) and erase any
DTCs stored such as EPS, ESC, and TPMS that
may have been set during the upgrade.
13.
Start the engine to confirm normal operation of
the vehicle.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA517 Multiple Models December 2022
Page 9 of 10
SERVICE ACTION: CLUSTER LOGIC IMPROVEMENT
FOR ADAS ALERT VOLUME CHANGE (SA517)
SUBJECT:
Manual Upgrade Procedure:
 NOTICE
The manual upgrade should ONLY be performed if the automatic upgrade fails.
If the automatic upgrade fails, turn the ignition ‘OFF’ for about 10 seconds then place it back in
the ‘ON’ position to reset the control unit BEFORE performing manual upgrade.
See table below for ‘Manual Mode’ passwords.
Manual Mode ECU Upgrade Passwords
Menu
Password
BDm STD : 94041-M7041, 94042-M7031
6291
MQ4 HEV STD : 94083-P4060/70
8340
MQ4 HEV SVC : 94093-P4060/70
9340
MQ4 PHEV STD : 94083-P4540/50
8345
MQ4 PHEV SVC : 94093-P4540/50
9345
CV SVC : 94003-CV000/10/20/30
6311
CV 23MY SVC : 94003-CV080/090/120/130/140/150
6312
NQ5 HEV SVC : 94013-CH0XX/CH1XX
6321
NQ5a SVC : 94013-DW000/01/10/11
6322
NQ5 PHEV STD : 94003-CH100/600
6331
NQ5 HEV STD : 94003-CH000/500
6332
NQ5a STD : 94003-DW000/500
6333
NQ5 STD : 94003-P1000/500/600
6334
SG2 HEV SVC : 94013-AT000/10
6341
SG2 PHEV SVC : 94013-AT100/10
6342
SG2 EV SVC : 94003-AO000/10, 94013-AO000/10
6343
SK3 STD : 94023-K0000
6351
1.
Within the ECU Upgrade screen displayed, select Manual Mode.
2.
Select the CLU system under the System selection menu. Select Upgrade Event #629, #630, #631,
#632, #633, #634, or #635 and select Upgrade to continue.
3.
Select the appropriate control unit part number with reference to the ROM ID Information Table on
page 3, and select OK.
4.
Enter the appropriate password from the Manual Mode password table above and select OK.
5.
The upgrade will begin and the progress of the upgrade will appear on the bar graph.
6.
When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on. Select OK.
7.
Once the upgrade is complete, select OK to finalize the procedure.
8.
When prompted, select YES to check for Diagnostic Trouble Codes (DTC) and erase any DTCs stored
such as EPS, ESC, and TPMS that may have been set during the upgrade.
9.
Start the engine to confirm proper operation of the vehicle.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA517 Multiple Models December 2022
Page 10 of 10
SERVICE ACTION: CLUSTER LOGIC IMPROVEMENT
FOR ADAS ALERT VOLUME CHANGE (SA517)
SUBJECT:
AFFECTED VEHICLE RANGE:
Model
Production Date Range
EV6 (CV)
September 1, 2022 to September 30, 2022
Forte (BDm)
June 9, 2022 to November 9, 2022
Niro (SG2 EV)
September 1, 2022 to September 29, 2022
Sorento (MQ4 HEV, PHEV)
September 1, 2022 to October 5, 2022
Soul (SK3)
September 1, 2022 to October 10, 2022
Sportage (NQ5a, NQ5, NQ5 HEV, PHEV)
September 1, 2022 to September 29, 2022
REQUIRED TOOL:
Tool Name
Figure
Comments
KDS
Kia Diagnostic System
WARRANTY INFORMATION:
N Code: N99 C Code: C99
Model
Claim
Causal
Type
P/N
Qty.
Repair
Labor Op
Op
Replacement
Description
Code
Time
P/N
94041
Forte
(BDm)
Qty.
220M15R0
M7041
EV6 (CV)
Niro
(SG2 EV,
P/HEV)
Sorento
(MQ4 P/HEV)
V
94083
P4070
(SA517)
0
Soul
(SK3)
Cluster Logic
220137R0
Improvement
0.3
M/H
N/A
0
Sportage
(NQ5, NQ5
P/HEV)
Sportage
(NQ5a)
94013
DW000
220A23R0
 NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference
SA517 when accessing the WebDCS system.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA517 Multiple Models December 2022