22TC09-Remedy

Service Bulletin Details

Public Details for: 22TC09-Remedy

Rl: toyota recently became aware that the make of the 2023 bz4x may be mis-identified as ?Subaru? When the first eight digits of the vehicle?S vin is decoded using the national highway traffic safety administration?S (nhtsa) database. We wa


- 2023 -

Models from 2023
2023 TOYOTA BZ4X 
INTEROFFICE MEMORANDUM
Original Publication Date: November 2, 2022
To:
All Toyota Region and Private Distributor General Managers / Vice Presidents
From:
Gary Ross
Vice-President, Product Quality and Service Support
SPECIAL SERVICE CAMPAIGN 22TC09 (Remedy Notice)
Certain 2023 Model Year bZ4X Vehicles
BZ4X Vehicle Identification Number (VIN) Verification
Specific information for Region support is provided below.
Condition
Toyota recently became aware that the make of the 2023 bZ4X may be mis-identified as “Subaru” when the first eight digits of
the vehicle’s VIN is decoded using the National Highway Traffic Safety Administration’s (NHTSA) database. We want to assure
the customer that their vehicle is a genuine Toyota product, manufactured at Toyota’s Motomachi plant in Japan, and that their
VIN is unique to their vehicle.
Dealer Notification
The attached Dealer Letter will be sent to all Toyota dealers on November 2, 2022.
Please reference the attached Dealer Letter for additional details.
Please review this notification with your staff to assure that all relevant personnel have been briefed regarding this subject.
Thank you for your cooperation.
© 2022 Toyota Motor Sales, USA

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