A9022892069055_1
Service Bulletin Details
Public Details for: A9022892069055_1
This bulletin provides instructions for when the head-up display cannot be turned on, and dtc U131C00 is stored.
Models from 9999
| 9999 AUDI AUDI |
Models from 2023
| 2023 AUDI A6 |
| 2023 AUDI A7 |
| 2023 AUDI E-TRON |
| 2023 AUDI Q7 |
| 2023 AUDI Q8 |
| 2023 AUDI RS Q8 |
| 2023 AUDI RS6 |
| 2023 AUDI RS6 AVANT |
| 2023 AUDI RS7 |
| 2023 AUDI S6 |
| 2023 AUDI S7 |
| 2023 AUDI SQ7 |
| 2023 AUDI SQ8 |
Models from 2022
Technical Service Bulletin 90 Head-up display does not work and/or 12V vehicle battery may be drained 90 22 89 2069055/1 December 22, 2022. Model(s) Year A6, A6 allroad, S6, RS 6 Avant, A7, S7, RS 7, Q7, SQ7, Q8, 2022 – 2023 SQ8, RS Q8, etron quattro, and e-tron Sportback quattro A7 e quattro VIN Range Vehicle-Specific Equipment All Head Up Display 2022 Condition Customer states: The head-up display cannot be turned on. The message “The selected system is currently unavailable” is displayed periodically on the MMI display. The 12V vehicle battery may be drained. Workshop findings: The following DTC may be stored in the Information Electronics control module –J794- (diag. addr. 005F) with a high-frequency count. • DTC U131C00: Head-up display control module on fiber optic MOST data bus no communication. Furthermore, the test program “0019 – Read data bus sleep inhibitor” indicates that the head-up display is the cause of the vehicle’s data bus system not entering sleep mode. Technical Background A software related issue may cause the head-up display to freeze and keep the vehicle’s data-bus system awake. Production Solution New software in MY23. Service SVM Update Instructions Always use DoIP when flashing a control module via ODIS in supported vehicles. © 2022 Audi of America, Inc. Page 1 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin To Activate DoIP, select Administration>>General>>GFF Process>>DoIP communication>>Only allow DoIP communication This setting will automatically reset when the diagnostic session is ended. You can tell if DoIP is active by observing a red LED on the VAS 6154(A) 1. Reset the head-up display for approximately 5 minutes by removing the fuse For Audi Q7, Q8 and e-tron, it is fuse SF4 For Audi A6 and A7, it is fuse SG4 2. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions. 3. Update the head-up display control module –J898- (diag. addr. 0082) using the SVM action code as listed in the table below, if necessary: Model Old Software Old Part Number Software Version New Software New Software SVM Code Input Part Number Version (or higher) (or higher) A6/A7/Q7/Q8/e6117 82A004 tron Update the head-up display (diagnostic address 0082) to software version 6117 with SVM code 82A004. Warranty Claim Type: • 110 up to 48 Months/50,000 Miles. • G10 for CPO Covered Vehicles – Verify Owner. • If the vehicle is outside of any warranty, this Technical Service Bulletin is informational only. Service Number: 9091 Damage Code: 0039 Labor Operations: Software Update (Includes checking for DTCs) 0151 0000 Time stated on the diagnostic protocol (Max 100 TU) 9091 4199 20 TU GFF No allowance 0 TU Road test prior to the service procedure No allowance 0 TU Road test after the service procedure No allowance 0 TU Repair control unit for head-up display Diagnostic Time: © 2022 Audi of America, Inc. Page 2 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin As per TSB 2069055/1 Claim Comment: All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Additional Information The following Technical Service Bulletin(s) will be necessary to complete this procedure: • TSB 2011732: 00 Software Version Management (SVM), operating instructions. All part and service references provided in this TSB (2069055) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. © 2022 Audi of America, Inc. Page 3 of 3 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.