TSB-22-54-007

Service Bulletin Details

Public Details for: TSB-22-54-007

This is a technical service bulletin sent to dealers informing them of the instructions to reprogram the auto drive pos-ecu with the latest software, correcting the power seat memory function.


- 2022 -

No:
TSB-22-54-007
DATE:
December 2022
MODEL:
Certain 2022 Outlander
SUBJECT:
POWER SEAT MEMORY FUNCTION
INOPERATIVE
CIRCULATE TO:
[ ] GENERAL MANAGER
[ X ] PARTS MANAGER
[ X ] TECHNICIAN
[ X ] SERVICE ADVISOR
[ X ] SERVICE MANAGER
[ X ] WARRANTY PROCESSOR
[ ] SALES MANAGER
PURPOSE
This Service Bulletin provides instructions to reprogram the AUTO DRIVE POS-ECU with the
latest software.
BACKGROUND
The seat memory feature on applicable Outlander vehicles is not being stored or retained due to
improper power seat software programming located in the AUTO DRIVE POS-ECU. Please
reprogram the software upon customer complaint basis.
AFFECTED VEHICLES
Certain 2022 Outlander with seat memory function built before JAJ4A88NZ008399
ATTENTION:
 Turn off all electrical devices to minimize the vehicle's electrical load. Also use an
external power source to ensure that the vehicle battery maintains the specified voltage
during reprogramming. Low voltage of the auxiliary battery may cause incomplete
reprogramming and should that occur the ECU may require replacement.
 Write down all the customer’s electrical device settings such as A/C and radio before
reprogramming and restore them after reprogramming.
 Connect the MUT-3 to an AC power source to prevent internal battery discharge.
 Before using, make sure the USB cable and MUT-3 main harness are not damaged.
 Do not perform maintenance work in the engine room during reprogramming.
The cooling fan may operate while reprogramming.
 Check the All DTC after reprogramming and erase them (if any).
Copyright 2022, Mitsubishi Motors North America, Inc.
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EQUIPMENT
The following equipment is needed to reprogram the ECU:
VCI (Vehicle Communication Interface) or VCI Lite - MB991824 or MB992744
MEDIC Laptop/Tablet with A/C power adapter - 520924, or FZG1MK2
MUT III Main Harness "A" (blue connector at the DLC end) - MB991910 or MB992745
USB 2.0 Cable - MB991827 or MB992747
MEDIC 3.5/4 update at 769 or higher
For Standalone MUT III units, MUT-III SE Reprogramming Database N410001501 or higher
•
•
•
•
•
•
•
ECU REPROGRAMMING CHART
SOFTWARE/MEDIC VERSION VERIFICATION PROCEDURE
1.
Verify that the AUTO DRIVE POS-ECU has not already been updated to the latest S/W number
(refer to chart above). If the AUTO DRIVE POS-ECU is at the latest level, reprogramming is not
necessary.
NOTE: Reprogramming the AUTO DRIVE POS-ECU with the latest database (e.g.,
N410001501) includes all past and current reprogramming for TSBs of affected
vehicles. It is not necessary to reprogram the AUTO DRIVE POS-ECU for each previous TSB.
For MEDIC 3.5/4 users only: (MUT-III SEV users go to step 5)
2. Verify the MEDIC 3.5/4 is at version 3.5 and at update 769 or higher.
If your MEDIC 3.5/4 update is at least 769, continue with the Reprogramming Procedure.
If your MEDIC 3.5/4 update is below 769 update your MEDIC as follows:
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3.
Select the MEDIC 3.5/4 Admin tab and click on “Updates”.
4.
If the MEDIC update screen advises updates are available, click the “Begin” button. After all updates
are complete, GO TO THE REPROGRAMMING PROCEDURE.
5.
STANDALONE MUT-III SE SCAN TOOL VIEWER (STV) ONLY: (MEDIC 3.5 USERS – GO TO THE
REPROGRAMMING PROCEDURE). Verify that your MUT-III SE has the most current version of the
reprogramming database from the MUT-III SE Main Page.
a. Press the MUT-III SE STV icon.
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b. Press the Reprogramming button once the vehicle information is entered.
c. Press "ECU Reprogramming (SDB)" button.
d. Confirm that the database number displayed above the chart is N410001501 or higher.
i. If the database number displayed on your MUT-III SE is N410001501 or greater,
continue to the next section.
ii. If the reprogramming database number displayed on your MUT-III SE is lower than
N410001501, then the MUT-III SE database needs to be updated.
iii. Once the database number is confirmed, hit the Home button to go back to the
System Select screen.
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REPROGRAMMING PROCEDURE
! CAUTION
To ensure that the vehicle battery maintains 12V during the procedure, hook- up a
battery charger to the vehicle during the procedure.
NOTE: VCI Stand−alone reprogramming is not available for this procedure. The laptop/tablet and
the VCI must remain connected for the entire procedure.
1. Connect the equipment as follows:
NOTE: VCI Lite and MEDIC 4.0 Toughpad shown for illustration purposes only.
Data Link
Connector (Blue
End)
MUT−III SE
Main Harness
USB Cable
•
Turn the MEDIC PC/tablet on. If the battery
indicator in the lower right-hand corner of
the screen does not show a full charge, it is
recommended that either the battery be
charged prior to beginning or be used with
the A/C power adaptor connected.
•
Connect the USB cable to the VCI/VCI Lite.
When the laptop/tablet displays the MUT-III
SE main screen, connect the USB cable to the
device.
•
Connect the MUT-III SE main harness with the
blue DLC connection to the VCI/VCI Lite.
Connect the blue connection of the MUT-III SE
main harness to the vehicle's data link
connector.
•
For VCI only (p/n MB991824): Turn the VCI
power switch ON. Verify that the indicator
lamp in the upper right corner of the screen
is green.
Toughpad
(back)
VCI Lite
! CAUTION
DO NOT DISTURB THE HARNESS CABLES OR CONNECTIONS DURING THE REPROGRAMMING PROCESS
AS IT COULD CAUSE THE CONTROL UNIT TO LOSE DATA. IF THE USB CABLE IS DISCONNECTED
DURING THIS PROCEDURE, A WARNING MESSAGE WILL DISPLAY.
NOTE: Due to limited space it may be easiest to connect battery charger cable onto ground
point.
2. Turn the ignition switch to the “ON” position.
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a. Press the MUT-III SE STV icon.
b. Press the Reprogramming button once the vehicle information is entered.
c. Press "ECU Reprogramming (SDB)" button.
d. Select "AUTO DRIVE POS" from the System List and press the OK button.
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e. The ECU Reprogramming (SDB) database screen will display. Verify the countermeasure
software is listed (MEMORY POWER SEAT IS NOT WORKING), select the software and press
the OK button.
f. Once the reprogramming is initiated progress screens will appear. It may take up to
5 minutes to complete the reprogramming.
Note: Do not disturb the cable or turn off the ignition during reprogramming to prevent damage
to the ECU.
g. Verify that the software version has been updated to 0SEATON4C7" and press OK button.
h. Press "ALL DTC" button to initiate the "Erase and Read all DTCs". Press OK when complete.
IMPORTANT: The "Erase and Read all DTCs" must be performed since DTCs may be
generated and stored.
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6.
Using a ball-point pen, enter the appropriate ECU part number, Software Part Number (ROM
ID#), this Technical Service Bulletin number, your dealer code, and the current date on the
Engine Compartment/Control Module Label (p/n MSSF024G00). The Vendor Code is not
applicable. The label is available from your facing PDC.
Test drive the vehicle to confirm proper operation.
PARTS INFORMATION
WARRANTY
This bulletin is supplied as technical information only and is not an authorization to repair. If an
affected vehicle is reported with the described condition, diagnose the condition, repair as
described in this bulletin, and submit a normal warranty claim using the information below.
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