No. 6-21

Service Bulletin Details

Public Details for: No. 6-21

Installation and conversion instructions for the dashcam on the 911.


- 2023 - 2022 - 2021 - 2020 - 2019 -

Models from 2023
2023 PORSCHE 911
Models from 2022
2022 PORSCHE 911
Models from 2021
2021 PORSCHE 911
Models from 2020
2020 PORSCHE 911
Models from 2019
2019 PORSCHE 911
Installation and Conversion Instructions
911 (992)
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9163
9
PORSCHE Dashcam 911
Revision:
This bulletin replaces bulletin Group 9 06/21, dated March 2, 2022.
Model Year:
As of 2019
Information:
Retrofitting
Figure 1
Note:
The Porsche front camera (dashcam  Figure 1) is affixed to the LEFT of the interior mirror (viewed in
direction of travel) on the windshield and is connected to the vehicle electrical system.
It is ideal for making video recordings of driving situations and while parking. It can be configured and
operated using a related app on your smartphone.
Recorded videos are stored on the supplied SD card and previous recordings are overwritten.
If the dashcam detects a shake/vibration or if the radar sensor is triggered, the recorded video is stored
separately and not overwritten. Recordings can be downloaded directly from the SD card or via the app.
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Information
Important information for customers/customer advisors
•
Ask customers to download and install the "Porsche Dashcam App" from the App Store (Apple or
Google Play) on their device (smartphone/tablet) in advance.
For vehicle handover:
•
Together with the customer, check whether a firmware update via "Porsche Dashcam App" is
necessary. Perform the firmware update together if necessary.
•
Together with the customer, choose the "Region/State/Country" by selecting the relevant flag and
format the SD card.
Other information for the customer:
Parts Info:
•
The customer is responsible for choosing the right "Region/State/Country"!
•
After crossing a national border: Update the "Region/State/Country" (see also conditions of use for
this topic)
9Y0.044.930
992.971.859.B
Dec 15, 2022
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 PORSCHE front camera (dashcam), set
1x
Cable ring eyelet  Figure 2 -13-
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Parts list:
Figure 2
———
1x
3M privacy film (front & rear camera)  Figure 2 -1-
———
1x
Front camera  Figure 2 -2-
———
1x
———
1x
———
1x
———
3x
Micro SD memory card (32 GB, plugged into front camera) 
Figure 2 -3Front camera retainer plate assembly with wire harness  Figure
2 -4Wire harness assembly with connector (3-pin, wire approx. 4 m
long)  Figure 2 -5Protective foam roll (∅ approx. 29 x 74)  Figure 2 -6-
———
7x
Tie-wrap, 145 x 3.6 x 1.1  Figure 2 -7-
N .907.326.01
4x
Socket contact, 4.8 x ∅ 1.0 mm²  Figure 2 -8-
N .907.327.01
2x
N .906.844.01
3x
999.650.136.22
4x
Socket contact, 4.8 x ∅ 2.5 mm² (standard power timer) 
Figure 2 -9Socket contact, 2.8 x ∅ 1.0 mm² (junior power timer)  Figure 2
-10Socket contact, 5.0 x ∅ 1.0 mm²  Figure 2 -11-
N .017.506.5
2x
Cable ring eyelet, A6  Figure 2 -12-
N .102.615.01
2x
Blade-type fuse, 5 amp (mini)  Figure 2 -14-
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Repair kits:
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N .017.131.16
2x
Blade-type fuse, 5 amp  Figure 2 -15-
———
1x
PORSCHE dashcam operating instructions  Figure 2 -16-
ONLY order when replacing the windshield/rear window:
9Y0.044.931
1x
“Adhesive pad” repair kit, includes:
———
1x
Adhesive pad on front camera retainer plate (grey)
———
1x
Adhesive pad for rear camera (grey)
———
1x
3M privacy film (front & rear camera)  Figure 2 -1-
ONLY order if front camera "wiring harness" is damaged:
9Y0.044.931
1x
"Adhesive pad" repair kit
9Y0.044.932
1x
Wiring harness repair kit, includes:
———
1x
———
1x
———
3x
Front camera retainer plate assembly with wire harness
(WITHOUT adhesive pads, similar to  Figure 2 -3-)
Wire harness assembly with connector (3-pin, wire approx. 4 m
long)  Figure 2 -4Protective foam roll (∅ approx. 29 x 74)  Figure 2 -5-
———
7x
Tie-wrap, 145 x 3.6 x 1.1  Figure 2 -6-
———
1x
Bag with socket contacts, cable ring eyelets and fuses  Figure
2 -7 to 14-
Technical
details:
•
•
•
•
•
•
•
Materials:
———
1x
———
1x
Auxiliary line (Tekalan or Teflon hose) approx. 1,500 mm/ 59.1 in
long
Wrapping / insulating tape (commercially available)
———
1x
Cleaning cloth (commercially available)
———
1x
Isopropanol (commercially available)
Tools:
Video recording in Quad High Definition (QHD)
Lens with polarization filter to reduce reflections and improve colors and contrasts
Audio recording (can be deactivated)
Global positioning system (GPS) - sensor
Vibration sensor
Radar sensor for video recording when an object is approaching the vehicle
Windshield bracket for fixed mounting on the vehicle
9900 - PIWIS Tester 3
Tablet, smartphone or PC with Internet access
Marking pencil / chalk
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Flashlight
Plastic squeegee
Installation:
1
Preparatory work
1.1
Clean inside and outside of the windshield.
1.2
Connect battery charger.  Workshop Manual 'Charge battery/vehicle electrical system'.
1.3
Expose front roof / (interior) rear-view mirror area
1.4
2
1.3.1
Remove cover for interior mirror.  Workshop Manual 'Removing and installing
interior rearview mirror'
1.3.2
Remove sun visor (left and right).  Workshop Manual 'Removing and installing sun
visor'
Expose A-pillar (right and left) and dashboard area.
1.4.1
Remove A-pillar (right).  Workshop Manual 'Removing and installing A-pillar trim
panel (upper part)'
1.4.2
Remove dashboard trim panel (left and right).  Workshop Manual 'Removing and
installing dashboard trim panel'
1.4.3
Remove lower cover dashboard (left and right).  Workshop Manual 'Removing
and installing dashboard cover'
Install PORSCHE front camera (dashcam) in the vehicle
Overview of installation position  Figure 6
Figure 6
1
2
– Interior mirror
– Installation position of PORSCHE front camera (dashcam)
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3
4
5
2.1
– Electric wiring harness
– Fuse box on dashboard (at the left)
– Ground pin
Position front camera (dashcam) to the LEFT of the interior mirror on the windshield in
direction of travel
2.1.1
Install retainer plate with wire
harness on the base of the front
camera until the locking mechanism
engages ( Figure 7).
1
2
– Retainer plate with wire
harness
– Front camera base
Figure 7
2.1.2
Trace the outline of the interior
mirror ( Illustration may be
different, check dimensions -1-) on
the outside of the windshield using
a marking pencil / chalk.
1
2
3
4
X
Z
2.1.3
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– Outline of interior mirror
– Outline of front camera
base
– Interior mirror
– Front camera
– RoW / NAR: 250 mm/
9.84 in
– RoW / NAR: 25 mm/ 0.98
in
Copy dimensions X and Z on
the windshield. The following
dimensions affect the RoW
variants
Tequipment
Illustration may be different,
check dimensions
Installation and Conversion Instructions
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Dimension X = distance from lower edge of outline of front camera base to edge of
roof: Length 250 mm
Dimension Z = distance from inner edge of outline of front camera base to inner
edge of outline of rain sensor: Length 25 mm
Information
Observe the following points during positioning/alignment:
2.2
•
Sufficient distance between front camera and interior mirror base: at least 5
mm/ 0.2 in!
•
Get another person standing in front of the vehicle to check and confirm the
horizontal alignment of the camera with the PORSCHE logo!
2.1.4
Position front camera with retainer plate in the vehicle at the marking on the windshield.
2.1.5
Get another person to trace and shade in the outline of the retainer plate on the
outside of the windshield using a marking pencil / chalk.
2.1.6
Clean the inside of the windshield in the bonding area for the retainer plate (shaded
area) to remove any dust and grease.
Install front camera (dashcam) on the windshield
NOTICE
Adhesive films not prepared/installed correctly
•
Damage to adhesive films
•
Inadequate adhesion of adhesive films

Carefully clean the areas on which you intend to stick the film to ensure that all traces
of oil, grease and silicone are completely removed.

Do not touch the bonding surfaces.

Object (adhesive film, vehicle, etc.) and ambient temperature: Minimum temperature
15°C / 59°F.
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2.2.1
Pull 3M privacy film off the backing
sheet ( Figure 9 -A-).
1
2
3
– 3M privacy film
– Marked bonding surface
– Interior mirror base
2.2.2
Position 3M privacy film on the
marked bonding surface on the
windshield ( Figure 9 -B-).
2.2.3
Carefully affix 3M privacy film using
a plastic squeegee, starting from
the center and moving towards the
edge.
Figure 9
2.2.4
Pull protective film off the front
camera retainer plate ( Figure
10 -Top-).
1
2
3
4
–
–
–
–
Protective film
Front camera
3M privacy film
Interior mirror
Information
Observe the following points during
positioning/alignment:
•
Sufficient distance between
front camera and interior
mirror base: at least 5 mm/
0.2 in!
•
Get another person standing
Figure 10
in front of the vehicle to check
and confirm the horizontal alignment of the camera with the PORSCHE logo!
Align front camera with retainer plate symmetrically with respect to the 3M privacy
film ( Figure 10 -Bottom-).
2.2.5
3
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Press front camera with retainer plate firmly onto the 3M privacy film on the windshield.
Route and connect electric wiring harness
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Figure 11
1
2
3
4
5
–
–
–
–
–
Interior mirror
Installation position of PORSCHE front camera (dashcam)
Electric wiring harness
Fuse box on dashboard (at the left)
Ground pin
Line routing ( Figure 11):
•
3.1
Front camera → headliner / roof console → along windshield frame → right A-pillar (top) →
along A-pillar → fuse carrier on dashboard, right → over center tunnel to fuse box and left
ground pin.
Routing wire harness
3.1.1
On the connector side, push one
protective foam roll onto the wire
harness for the front camera
retainer plate and the (3-wire) wire
harness.
1
2
3
4
3.1.2
– Protective foam roll
– Wire harness on front
camera retainer plate
– Wire harness (3-wire)
– Connection for wire
harness on retainer plate
Connect plug connection (3-pin) (
Figure 12 -Arrow-).
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Figure 12
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3.1.3
Guide wire harness for front camera (dashcam) vertically with respect to the
headliner / roof console.
3.1.4
Push protective foam roll over the
(3-pin) plug connection.
1
2
3
– Wire harness for front
camera (dashcam)
– Cable tie
– Protective foam roll
Secure (3-pin) plug connection and
connection for front camera wiring
harness to existing components
/ lines under the headliner in the
roof console area with tie-wraps 
Figure 13
Figure 13 -2-. Protective foam roll
must also be wrapped around the connection  Figure 12 -4-.  Figure 12 -4must be installed behind the connection.
3.1.5
Route the rest of the wire harness
 Figure 14 -1- to the left fuse box
 Figure 14 -2- as follows, shorten
the wiring harness as required and
then attach the contacts.
1
2
•
3.2
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– Wire harness for front
camera (dashcam)
– Fuse carrier on dashboard
(left)
Roof console → under
headliner along windshield
frame → right A-pillar (top) →
along A-pillar → over center
tunnel → fuse carrier on
dashboard (left  Figure 14
-2-) → BK 0.5² line → ground
pin
Figure 14
Connect electric wire harness
Function / line:
Connection point for LHD vehicles
Weight
Terminal 31 = BK; 0.5²
Cable ring eyelet (992.971.859.B) on left ground
pin next to fuse box under carpet
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911 (992)
Installation and Conversion Instructions
Ignition positive
Terminal 15 = GN; 0.5²
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Socket contact N 906.844.01 on fuse holder, Yellow C, fuse F5
On GT vehicle with lap trigger, one double
connector on bk/wt 0.35 mm2 line.
5 amp fuse, small
Permanent positive
Terminal 30 = RD; 0.5²
Socket contact N 906.844.01 on fuse
holder, Black A, fuse F8
5 amp fuse, small
3.2.1
Remove fuse holder and open
rows A and C.  Workshop Manual
'Loosening and securing fuse box in
front left footwell'
1
2
3
– Fuse row A, Black for
terminal 15
– Fuse row B, Black for
terminal 30
– Fuse carrier on dashboard
(left)
3.2.2
Connect power supply as shown in
the table.
3.2.3
Close fuse holders in row A and
C and install into the fuse carrier.
Install fuse carrier.  Workshop
Manual 'Loosening and securing
fuse box in front left footwell'
3.2.4
Figure 15
Protect front camera power supply by inserting new small 5A fuses into slots F5
and F8.
Fuse: Setpoint value 5 A
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3.3
Installation and Conversion Instructions
3.2.5
Route line  Figure 16 -1- BK; 0.5²
(terminal 31) to the ground pin and
install to the ground pin using cable
ring eyelet ( Figure 16 -2-).
3.2.6
Install fuse holder.  Workshop
Manual 'Loosening and securing
fuse box in front left footwell'
Secure routed wire harness to existing lines
/ components in the vehicle with tie-wraps
without tensile stress and so that no chafing
occurs.
Secure extra length of line if necessary.
Figure 16
4
Coding:
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5
Concluding work
4.1
File down mirror cover using a round file.
Manufacture a cable guide  File down the
area around the line output -1-.
4.2
Install cover for interior mirror.  Workshop
Manual 'Removing and installing interior
rearview mirror'
4.3
Install sun visors.  Workshop Manual
'Removing and installing sun visor'
4.4
Install A-pillar (right).  Workshop Manual
'Removing and installing A-pillar trim panel
(upper part)'
4.5
Install fuse box cover (left and right).  Workshop Manual 'Removing and installing front
side-section trim panel'
4.6
Install lower dashboard cover.  Workshop Manual 'Removing and installing dashboard trim
panel'
4.7
Install dashboard trim panel (left and right).  Workshop Manual 'Removing and installing
dashboard trim panel'
4.8
Clean inside and outside of the windshield.
File down the area around the line output
Code the PORSCHE front camera (dashcam) in Dealer mode
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Preparatory work
1
2
3
4
5
6
5.2
911 (992)
–
–
–
–
–
–
PORSCHE front camera
Micro SD memory card (32 GB)
Retainer plate
Power button
WiFi status LED display
PRESS (release button)
5.1.1
Remove micro SD memory card (32
GB,  Figure 18 -2-) from card slot
for front camera.
5.1.2
Figure 18
With the ignition switched on, push
the front camera (dashcam  Figure 18 -1-) into the retainer plate on the windshield ( Figure 18 -3-)
5.1.3
Press the power button ( Figure 18 -4-) for 10 seconds until you hear the second
double beeping sound.
5.1.4
The front camera (dashcam) starts in Dealer mode: WiFi LED ( Figure 18 -5-)
lights up "yellow".
Connect the front camera (dashcam) to the device (tablet, smartphone or PC)
Information
The "Dealer mode" network ID name ends with a "D". A password is NOT required!
The language setting can be changed by following the menu prompts after opening
the first page.
5.2.1
Search available networks for Dealer mode WiFi.
5.2.2
Open Dealer mode on the device (tablet, smartphone or PC) using any browser.
To do this, enter "192.168.1.1/diagnostics" in the browser's address line.
5.2.3
Displays in "Dealer mode" main menu:
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Options:
1
2
– Browser's address line
– "Options" menu item
Figure 19
Diagnostics:
1
2
5.3
– Browser's address line
– "Diagnostics" menu item
Basic settings for front camera (dashcam) in
the "Options" menu item
Figure 20
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Installation and Conversion Instructions
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Change the default language
"English" to the desired language:
1
2
– Default language "English"
– German
For example: German
•
Up to 19 different languages
can be selected.
Figure 21
Information
ONLY for cameras with serial numbers "PDF2101*****", the country can be
selected directly via the app on the customer's device (smartphone/tablet).
Country selection is possible for cameras, starting with the serial number
"PDF2102*****"!
If the relevant country is NOT displayed in the drop-down menu:
Please select “Global”.
5.3.2
Select the country.
1
2
3
•
•
•
– Serial number of front
camera (dashcam)
– Country
– Great Britain
Up to 48 countries are
currently available for
selection.
The Country selection screen
includes, for example: Units
of measurement, frequencies
Figure 22
and also legal regulations of
the respective country.
911:  Choose Region/State/Country by selecting the appropriate flag.
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5.3.3
Select the required camera
channel.
1
2
•
– Channel
– Front + Rear
TEQUIPMENT:  "Front Only"
(front camera) is preset.
Figure 23
Information
Check which vehicle electrical system battery is installed in the vehicle if necessary
by entering the vehicle identification number (VIN) in the Porsche Central Service
System (PCSS).
Background: The front camera shuts down if the correct battery voltage
(switch-off threshold) is not reached over a period of 5 minutes.
•
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Switch-off threshold for lead-acid battery (PbAcid) = 11 V
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Installation and Conversion Instructions
•
5.3.4
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Switch-off threshold for lithium-ion battery (LiFePO) = 13 V
Selecting the battery type
1
2
•
•
– Battery
– PbAcid
Select the vehicle electrical
system battery installed in the
vehicle.
911:  Lead-acid battery
(PbAcid) or LiFePo, please
check equipment
Figure 24
5.3.5
Selecting Park mode
1
2
•
•
– Park mode
– Off
Depending on the approval for
the respective vehicle.
911:  Select "On" if LiFePo
battery is installed, otherwise
select Off.
Figure 25
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5.3.6
Selecting the time limit
1
2
•
•
5.4
– Time limit until radar/video
is switched off
– 1 hour
Turn off radar/video monitoring in Park mode (battery
management). After the
selected time limit, fast
activation of the monitoring
system ONLY occurs if the
vehicle shakes/vibrates!
911 with LiFePo battery: 
Skip. Leave the default setting,
otherwise Off
Cancel Dealer mode (WiFi LED is still yellow)
Figure 26
5.4.1
Close the browser and switch off
ignition.
5.4.2
Pull the front camera (dashcam) off the retainer plate by pressing "PRESS" (release
button).
5.4.3
Insert micro SD memory card (32 GB) in the front camera (dashcam).
5.4.4
Install the front camera (dashcam) in the retainer plate.
5.5
The settings configured under Step 5.3 are set when the ignition is switched on again.
5.6
Format the micro SD memory card (32 GB)
5.6.1
Switch on ignition.
5.6.2
Press the power button quickly 6 times in a row within 3 seconds.
Announcements via front camera speaker: "Formatting..." and "Formatting
complete."
Diagnostics:
6
Perform diagnostics on front camera (dashcam) – ONLY if necessary!
Information can be displayed, function tests can be run and results can be stored in the "Diagnostics"
menu item.
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Information about the model name, hardware
and software version, radar and more.
1
2
3
– Model name
– Hardware version
– Software version
Figure 27
6.2
Display of live images from front camera,
connection status, memory card status, GPS
and radar status and more.
1
2
3
4
5
–
–
–
–
–
Front camera live image
Rear camera status (if installed)
Micro SD memory card contents
GPS status
GPS coordinates
Figure 28
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6.3
Display of radar status, possible tests for LED
lights, loudspeaker and microphone
1
2
3
4
6.4
Installing:
7
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–
–
–
–
Radar status
LED Lights test
Loudspeaker test
Microphone test
The fault report can be stored on the micro
SD memory card (32 GB). To do this, use
micro SD memory card in Dealer mode and
select "Diagnostics" menu item in the front
camera.
Concluding work
7.1
Read out the fault memories of all systems,
work through any existing faults and erase
the fault memories.  Workshop Manual
'0X03IN Diagnostic maintenance: diagnostic
system and maintenance inter…'
Figure 29
7.2
Disconnect the battery charger.  Workshop Manual '2X00IN Work instructions after
disconnecting the battery'.
7.3
Vehicle handover to customer
Information
Please pass all this information on to the customer.
Also give the customer the PORSCHE dashcam operating instructions.
Also give the first 3 pages of these Installation and Conversion Instructions to the customer.
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7.3.1
Download the app from the App Store to the customer's device
(smartphone/tablet).
7.3.2
Select and set Region/State/Country (flag) in the app on the customer's
smartphone/tablet.
7.3.3
Get the customer to perform a firmware update via the app if Step 5.3.2 (country
selection) could not be performed.
7.3.4
Format micro SD memory card (32 GB).
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Installation and Conversion Instructions
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–Retrofitting PORSCHE front camera (dashcam) (1 x)–
Includes:
Installing retainer plate for PORSCHE front camera (dashcam)
on windshield.
Routing and connecting electric wire harness.
Coding PORSCHE front camera (dashcam) in Dealer mode and
formatting micro SD memory card.
Reading out fault memories and correcting and deleting faults.
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Labor time: 275 TU
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.
© 2022 Porsche Cars North America, Inc.
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