74595

WARRANTY BULLETIN



Owner Name
1234 Anywhere St
Anytown, St XXXXX
VIN: xxxxxxxxxxxxxxxxx
Dear (Name):
This letter is to inform you that the warranty period on your vehicle’s Power Transfer Unit has been
extended to 8 years / 150,000 miles. This warranty extension on the Power Transfer Unit applies to
certain 2014 - 2017 Jeep Cherokee (KL) vehicles. Our records show that you either own or lease one of
the vehicles affected by this warranty extension.
We are extending the warranty period on the Power Transfer Unit because some of the vehicles
within the above referenced population may experience a Malfunction Indicator Lamp (MIL) light on
the cluster and/or a bang or grinding sound under the vehicle with a sudden power decrease. If you
are experiencing this condition now, or if you experience them in the future, simply contact your
dealer to have the appropriate repairs performed. Conversely, if you do not experience this
condition, then your Power Transfer Unit is operating correctly and no repair is necessary.
If you have already experienced this condition and previously paid for a repair, you may be eligible to
receive a reimbursement. Visit www.fcarecallreimbursement.com to submit an online
reimbursement request. You may also complete the enclosed Customer Reimbursement Claim Form
and send your original receipts, invoices and/or repair order to the following address for
reimbursement. Your claim will be acted upon within 60 days of receipt:
FCA US LLC Customer Center
P.O. Box 21-8004
Auburn Hills, MI 48321-8004
Attn: Reimbursement
If you have questions or need any assistance, please contact your dealer or the FCA US LLC Customer
Care. FCA US LLC Customer Care is available 24 hours a day / 7 days a week. They can be reached
at: 1-877-426-5337 (1-877-IAM.Jeep).
Please keep this letter in your glove box along with your vehicle’s other warranty information for future
reference if necessary. This warranty extension applies only to the Power Transfer Unit condition
described above; the other terms and the “What’s Not Covered” items of your warranty remain the same
as stated in your Warranty Information book.
FCA US LLC is taking this action to demonstrate its commitment to your continued satisfaction.
FCA US LLC