T-SB-0112-22

T-SB-0112-22
December 19, 2022
2023 Prius Pre-Delivery Service (PDS)
Service
Category
General
Section
Pre-Delivery Service
Market USA
Applicability
YEAR(S)
MODEL(S)
2023
Prius
ADDITIONAL INFORMATION
Introduction
Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer
feedback indicates the following areas deserve special attention when performing PDS:




Careful inspection for paint chips/scratches and body dents/dings.
Proper operation of electrical accessories (including interior light, clock, and radio reset).
Interior cleanliness.
Proper function of mechanical systems.
Customer retention and proper maintenance of vehicles are and have always been a major focus
for Toyota. To help remind customers that regular service is essential to the proper maintenance
of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing
this, customers will be reminded to return to your dealership for service. Your current service
reminder sticker may be used. (See PDS Check Sheet item 8 of “Final Inspection and Cleaning.”)
This bulletin contains the PDS procedures that apply specifically to 2023 model year Prius
vehicles. A universal PDS Check Sheet that contains PDS steps that apply to all 2023 model year
Toyota vehicles has been developed. To properly perform a complete PDS, you must complete
all procedures contained in this TSB as well as the universal PDS Check Sheet.
In addition, if the vehicle is stored for over 30 days, be sure to follow Long-Term Vehicle
Storage Guidelines.
© 2022 Toyota Motor Sales, USA
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T-SB-0112-22
December 19, 2022
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2023 Prius Pre-Delivery Service (PDS)
Warranty Information
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
001013
Pre-Delivery Service (PDS)
1.6
–
–
–
Required Tools & Equipment
REQUIRED EQUIPMENT
SUPPLIER
Techstream ADVi*
QTY
TSADVUNIT
Techstream 2.0
Techstream Lite
PART NUMBER
TS2UNIT
ADE
Techstream Lite (Green Cable)
TSLITEPDLR01
TSLP2DLR01
*Essential SST.
NOTE
 Only ONE of the Techstream units listed above is required.
 Software version 17.20.013 or later is required.
 Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE)
at 1-800-368-6787.
© 2022 Toyota Motor Sales, USA
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2023 Prius Pre-Delivery Service (PDS)
Procedures

D/C Cut Fuse Installation ......................................................................................................... 4

Head Unit System Reset ......................................................................................................... 5

Seating Position Control ECU Initialization* ............................................................................. 5

Power Back Door Initialization ................................................................................................ 5

Customize ACC Function ........................................................................................................ 6

Front and Rear Emergency Towing Eyelet Removal and Hole Cover Installation .................... 6

Front License Plate and Mounting Bracket Installation* ........................................................... 9

Installation of Rubber Body Plugs .......................................................................................... 11

Tire Pressure Warning System (TPWS) Initialization ............................................................. 12

Set Hybrid Radio Feature to OFF .......................................................................................... 12

Navigation — Set Date & Time by GPS ................................................................................. 12
*If applicable.
© 2022 Toyota Motor Sales, USA
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December 19, 2022
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2023 Prius Pre-Delivery Service (PDS)
D/C Cut Fuse Installation
To minimize battery discharge, the D/C cut fuse (30A) has been removed and is stored in the
engine compartment relay block. Install the D/C cut fuse (30A) and confirm ALL related
Diagnostic Trouble Codes (DTCs) are cleared.
Figure 1.
1
3
2
1
Relay Block
2
Remove D/C Cut Fuse (30A)
3
Install D/C Cut Fuse (30A)
NOTE
With the D/C cut fuse (30A) removed, if ANY DTCs are detected when the ignition is turned on during
transportation, use Global Techstream Software (GTS) to clear ALL DTCs AFTER ensuring that there are
no malfunctions.
© 2022 Toyota Motor Sales, USA
T-SB-0112-22
December 19, 2022
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2023 Prius Pre-Delivery Service (PDS)
Head Unit System Reset
Before selling a Toyota vehicle, confirm that the welcome screen with language options appears
on the head unit display when the ignition is switched to the ON position. There may be
instances where the welcome screen with language options may not properly appear on the
head unit display.
If the welcome screen showing language options is not displayed, complete the following steps:
1. Select the Settings option (gear icon).
2. Scroll down and select the Info & Security option.
3. The System Reset dialogue box will appear. Select Reset to confirm the resetting of
the system.
4. Confirm that the welcome screen with language options is now displayed.
Seating Position Control ECU Initialization
Refer to the applicable Repair Manual for the seating position control ECU initialization
procedure (procedure 2).
Power Back Door Initialization
As a result of removal of the D/C cut fuse with the back door opened, the "automatic open and
close" function of the power back door will be inoperative due to loss of the back door position
memory stored in the computer. Therefore, it is necessary to initialize the power back door
during PDS.
If the D/C cut fuse is removed with the back door closed, the initialization is not required,
because the back door position memory is still stored in the computer. If the welcome screen
showing language options is not displayed, complete the following steps:
1.
2.
3.
4.
Close the back door completely by hand.
Check that the back door fully opens and fully closes.
Check that the power door main switch is in the ON (Operative) position.
Check that the back door fully opens and fully closes by operating the power back door
switch, the power back door closer switch, or the transmitter switch.
© 2022 Toyota Motor Sales, USA
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December 19, 2022
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2023 Prius Pre-Delivery Service (PDS)
Customize ACC Function
The pre-startup function detects when a user enters the vehicle and energizes the audio head
unit (+BA) so that the multimedia system can quickly be used. This function is not enabled at the
factory to reduce parasitic current draw in transit and storage. To enable this function, it is
necessary to set the ACC customization function in the navigation display to OFF.
1. Turn the engine switch (power switch) to the ON position (ON mode).
2. Enter the following menus: Settings – Vehicle Customization – Utility – ACC Customize.
3. Change the setting to OFF (toggle at left with gray background).
Front and Rear Emergency Towing Eyelet Removal and Hole Cover Installation
1. Remove the front and rear emergency
towing eyelets from the front and rear
bumpers by turning them counterclockwise.
Figure 2.
NOTE
If it is difficult to loosen the emergency
towing eyelets, use a steel bar.
1
2
1
Front Emergency Towing Eyelets
2
Rear Emergency Towing Eyelet
© 2022 Toyota Motor Sales, USA
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December 19, 2022
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2023 Prius Pre-Delivery Service (PDS)
Front and Rear Emergency Towing Eyelet Removal and Hole Cover Installation (continued)
2. Place one of the removed emergency towing eyelets into the luggage tray in the
luggage compartment.
NOTE
Dispose of the other removed emergency towing eyelets.
Figure 3.
A
B
z
z
1
1
z
C
z
1
z
A
Type A
C
Type C
B
Type B
1
Emergency Towing Eyelet
© 2022 Toyota Motor Sales, USA
z
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2023 Prius Pre-Delivery Service (PDS)
Front and Rear Emergency Towing Eyelet Removal and Hole Cover Installation (continued)
3. Install the front AND rear emergency
towing eyelet hole covers, which are stored
in the glove compartment, onto the front
and rear bumpers.
Figure 4.
B
A. Insert the arrow-shaped part “A” of the
front emergency towing eyelet hole
covers into eyelet holes “B” as shown.
A
1
B
A
B. Install the front and rear emergency
towing eyelet hole covers into the holes
of the front bumper.
2
NOTE
B
Make sure the front emergency towing
eyelet cover is installed in the front, and
the rear emergency towing eyelet cover
is installed in the rear.
3
A
A
Arrow-shaped Part
B
Eyelet Hole
1
Front Emergency Towing Eyelet Hole Cover
2
Rear No. 1 Emergency Towing Eyelet
Hole Cover
3
Rear No. 2 Emergency Towing Eyelet
Hole Cover
© 2022 Toyota Motor Sales, USA
T-SB-0112-22
December 19, 2022
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2023 Prius Pre-Delivery Service (PDS)
Front License Plate and Mounting Bracket Installation
The front license plate bracket and two self-tapping screws are loaded in the luggage
compartment at the assembly plant. Follow this procedure to install the front license plate bracket
and front license plate in states where it is required by law.
1. Align holes “A” of the mounting bracket
with the dimples on the front bumper cover
and mark the location of holes “B” on the
radiator lower grille.
Figure 5.
B
A
A
NOTE
 Holes “A” are used for installation of the
mounting bracket to the radiator
lower grille.
 Holes “B” are used for the installation of
the front license plate to the
mounting bracket.
2
1
1
Mounting Bracket
2
Dimples
© 2022 Toyota Motor Sales, USA
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December 19, 2022
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2023 Prius Pre-Delivery Service (PDS)
Front License Plate and Mounting Bracket Installation (continued)
2. Install the mounting bracket to the front
bumper cover by attaching the two
self-tapping screws into the dimples.
Figure 6.
NOTICE
1
Do NOT overtighten the
self-tapping screws.
2
4
3
3. Install the front license plate to the
mounting bracket at holes “B” using two
noncorroding bolts with the
following dimensions:
1
Self-tapping Screws
2
Bolts
3
Front License Plate
4
Mounting Bracket
Figure 7.
2
Length: 15.0 mm (0.59 in.)
Diameter: 6.0 mm (0.24 in.)
1
1
Length
2
Diameter
© 2022 Toyota Motor Sales, USA
T-SB-0112-22
December 19, 2022
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2023 Prius Pre-Delivery Service (PDS)
Installation of Rubber Body Plugs
1. Confirm the number of plugs in the glove box. If two plugs are present, perform substep
2A ONLY. If four plugs are present, perform substep 2A AND substep 2B.
2. Install plugs according to the following instructions by confirming the number of plugs in
the glove box.
A. Install two plugs in the rear side member hole or rocker inner hole.
B. Install two plugs in the torque box hole or rocker inner hole.
Figure 8.
1
2
z
6
3
z
5
6
1
Front Side
2
Rear Side
3
Torque Box Hole or Rocker Inner Hole
4
Rear Side Member Hole or Rocker Inner Hole
5
Rocker Inner
6
Install Plug Here (if Applicable)
z
z
z
4
z
z
NOTICE
 The installation of these plugs is required to prevent rust.
 These plugs are stored in the glove box.
 The number of plugs may vary according to production locations in the same
vehicle model.
© 2022 Toyota Motor Sales, USA
T-SB-0112-22
December 19, 2022
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2023 Prius Pre-Delivery Service (PDS)
Tire Pressure Warning System (TPWS) Initialization
Refer to the applicable Repair Manual for the TPWS initialization procedure. Note the spare tire
does NOT have a TPWS sensor.
NOTE
To adjust the tire pressure correctly when the outside temperature is significantly colder than shop
temperature, perform a Health Check using Techstream and select the compensation tire pressure
checkbox. Compensation pressures will display on the Health Check results screen. Adjust the tire
pressure when the tires are cold.
Set Hybrid Radio Feature to OFF
Without a Wi-Fi subscription, the customer will receive a “Subscription Required” pop-up while in
weak broadcast radio signal areas. This pop-up notification may cause confusion to the customer.
Therefore, it is necessary to toggle the Hybrid Radio feature to the OFF position.
1. Turn the engine switch (power switch) to the ON position (ON mode).
2. Navigate the following menus in the head unit: Settings – Sound and Media – Radio –
Hybrid Radio.
3. Ensure the Hybrid Radio feature is set to the OFF position.
NOTE
The Enable Hybrid Radio feature is factory preset to the ON position.
Navigation — Set Date & Time by GPS
Before selling a Toyota vehicle, it is necessary to turn the Set Date & Time by GPS setting to the
ON position.
1. Turn the engine switch (power switch) to the ON position (ON mode).
2. Navigate the following menus in the head unit: Settings – General – Date & Time –
Set date & time by GPS.
3. Ensure the Set Date & Time by GPS function is set to the ON position.
© 2022 Toyota Motor Sales, USA