TJ36447

Service and Parts Business
Technical Journal
TITLE:
Call button in the OHC might not be lit
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 36447.1.0
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7510 Volvo Car USA
2022-12-06
2022-12-19
FUNC DESC:
FUNC GROUP:
Media, navigation and
communication
3900
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Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
If the On Call / “Connect” / “Talk Bubble” button on the Overhead Console is not lighting up, please see
the information listed in the Service section.
OHC = Over Head Console
CSC Customer Symptom Codes
Code
JG
Description
Volvo On Call/Other Volvo On Call problems
DTC Diagnostic Trouble Codes
Vehicle Type
Type
224
225
227
235
236
238
246
Eng
Eng
Desc
Sales
Body
Gear
Steer
Model Year
2023-9999
2023-9999
2023-9999
2022-9999
2022-9999
2022-9999
2022-9999
Plant
Chassis range
-
Produced and printed in the USA and available as an electronic document.
© 2022 VOLVO CAR USA, LLC
Struc Week
Range
202222-999952
202222-999952
202222-999952
202122-999952
202122-999952
202122-999952
202122-999952
Technical Journal 36447.1.0
Type
Eng
Eng
Desc
Sales
536
539
Body
Gear
Steer
Model Year
2021-9999
2022-9999
Plant
Chassis range
-
Struc Week
Range
202037-999952
202139-999952
SERVICE:
The described symptom does not affect the performance of the vehicle’s connectivity functions. The
symptom appears intermittently.
A solution for this issue will be available in 2023 Q1.
Please do not exchange any parts due to this issue. This is a software related issue and will not be
solved by a parts exchange.
VEHICLE REPORT:
N/A
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2022-12-19