ATI&01182023903

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01
From
Technical Information & Support Group
Subject
Request for Info: HEALTHY 2018-2022 Accord/CR-V FHEV/Insight HDS Data Collection
18
2023
Expires on 02
01
2023
PRIORITY/ACTION REQUIRED
To:
From:
RE:
All Honda Service Managers/Advisors
Technical Information & Support Group
Request for Info: HEALTHY 2018-2022 Accord FHEV/CR-V FHEV & Insight HDS Data Collection
(ACTION REQUIRED)
This message is solely directed to Honda dealership personnel; please handle accordingly.
Print this iN message and provide a copy to the Shop Foreman and all Service Advisors.
Background
American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria
listed below.
Qualifiers
AHM is interested ONLY if the vehicle meets the following requirements:
1. Manufactured date on the Driver’s door jamb must be between 1/2019 & 9/2021.
2. No DTC stored.
3. Electric Servo Brake (ESB) system has not been replaced previously.
Action Required
If a vehicle matching the description above comes into your dealership, please e-mail Technical Information & Support at [email protected], or call us at
800-880-1072 (Monday-Friday, 7am-5pm PST). TIS will contact you to record certain vehicle information and provide you with further instructions.
Please be sure to include the following information in your e-mail.
E-mail Title:
1. Model Year (e.g. 2020)
2. Model Name (e.g. Accord)
3. Issue (e.g. Brake Judder)
4. VIN
E-Mail Body:
1. Dealer Number
2. Your Name
3. Best Phone Number to reach you
4. Current Mileage
5. DPTS#
As a gesture of appreciation to dealer technicians who identify and report a vehicle that meets the qualifiers, was accepted as a candidate and is the subject of a
successful Dealer Visit/Parts Collection/Info Collection, AHM will provide the referring technician with a Visa gift card. Technical Information & Support (TIS) will provide
additional information if this situation applies.
Thank you.
American Honda Motor Co., Inc.
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