22-NA-251
Service Bulletin Details
Public Details for: 22-NA-251
This technical bulletin provides a procedure to replace the front wheel drive shaft if found the cause of the custmers concern.
Models from 2022
2022 CADILLAC ESCALADE |
2022 CHEVROLET SILVERADO 1500 |
2022 CHEVROLET SUBURBAN |
2022 CHEVROLET SUBURBAN 1500 |
2022 CHEVROLET TAHOE |
2022 GMC SIERRA 1500 |
2022 GMC YUKON |
Models from 2021
2021 CADILLAC ESCALADE |
2021 CHEVROLET SILVERADO 1500 |
2021 CHEVROLET SUBURBAN |
2021 CHEVROLET SUBURBAN 1500 |
2021 CHEVROLET TAHOE |
2021 GMC SIERRA 1500 |
2021 GMC YUKON |
Models from 2020
2020 CHEVROLET SILVERADO 1500 |
2020 GMC SIERRA 1500 |
Models from 2019
2019 CHEVROLET SILVERADO 1500 |
2019 GMC SIERRA 1500 |
Bulletin No.: Service Bulletin Date: 22-NA-251 January, 2023 TECHNICAL Subject: Squeak/Chirp Noise from Front Axle In 2wd This bulletin replaces PIP5653M. Please discard PIP5653M. Attention:This bulletin only applies to the SU4 axle in pick up AND all utilities applications . Brand: Model: Cadillac Chevrolet to Escalade 2021 2022 Silverado 1500 (New Model) 2019 2019 Silverado 1500 2020 2021 Silverado 1500 4WD LTD (RPO J21, VIN Digit 5 = Y) Silverado 1500 4WD New (RPO J22, VIN Digit 5 = D) GMC Model Year: from 2022 2022 Suburban 2021 Tahoe 2021 Sierra 1500 (New Model) 2019 2019 Sierra 1500 2020 2021 Sierra 1500 - 4WD Limited (RPO J21, VIN Digit 5 = 9) Sierra 1500 - 4WD New (RPO J22, VIN Digit 5 = U) Yukon Copyright 2023 General Motors LLC. All Rights Reserved. 2022 2021 2022 VIN: from Engine: to Transmission: Page 2 January, 2023 Bulletin No.: 22-NA-251 Involved Region or Country North America, Europe, Russia, Middle East, Israel, Palestine, Brazil (Mercosur), Bolivia (West), Chile (West), Colombia (West), Ecuador (West), Paraguay (West), Peru (West), Uruguay (West), Cadillac Korea (South Korea), GM Korea Company, Australia/New Zealand, Egypt, Other Africa, South Africa Additional Options (RPO) F48: CHASSIS DRIVE LINE-ALL WHEEL DRIVE (AWD)/FOUR WHEEL DRIVE(4WD), DRIVER SELECT SU4: AXLE, FRONT, SUPPLIER A Condition Some customers may comment on a squeak or chirp noise in 2wd, that goes away in 4wd. Some customers may also describe a metallic jingle, ringing, click or tick coming from the front of vehicle. – Condition is easiest to duplicate in warmer ambient temperatures after approximately 30 miles of driving. Some technicians may notice that the noise seems to be from the front left axle seal area. Cause This condition may be caused by a left side front axle shaft. Correction This condition does not affect durability and or operation of the vehicle but may be annoying to some customers. Test drive the vehicle and confirm the noise is in fact as described above and isolated to the front left axle seal area. If the concern matches the conditions outlined in this document, replace the left front wheel shaft with part number 87821660 (which will include the retainer ring and slinger). Note: THIS REPAIR IS DIFFERENT THAN PREVIOUS REPAIR ATTEMPTS. ANY VEHICLE THAT HAS HAD A PREVIOUS REPAIR ATTEMPTED AND/OR THE CONDITION HAS REPEATED PRIOR TO January 27, 2022, SHOULD HAVE THIS REPAIR PERFORMED. Important: Service agents must comply with all International, Federal, State, Provincial, and/or Local laws applicable to the activities it performs under this bulletin, including but not limited to handling, deploying, preparing, classifying, packaging, marking, labeling, and shipping dangerous goods. In the event of a conflict between the procedures set forth in this bulletin and the laws that apply to your dealership, you must follow those applicable laws. Parts Information Causal Part Description Part Number Qty N/A SHAFT, FRT WHEEL DRV 87821660 1 Warranty Information Service Procedure Refer to Front Wheel Drive Shaft Seal Replacement Left Side in S I or Front Wheel Drive Shaft Replacement - Left Side (SU4) in SI. For vehicles repaired under the Powertrain coverage, use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information. Labor Operation Additional Information If the vehicle returns with the same condition after part number 87821660 has been installed, contact/set up a TAC case and provide the following information: 1: Mileage when 87821660 was installed. 2: Current mileage 3: Any repairs/replacement to the front differential. Version 1 Modified Released January 04, 2023 3087088* Description Labor Time Left Axle Shaft Replacement w/Test Drive. 1.6 Hr. *This is a unique Labor Operation for Bulletin use only. GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information. WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION