PIT5963

Service Bulletin Details

Public Details for: PIT5963

This preliminary information communicates that the personalization menu for a remote start vs push button start is not the same. On a remote start there is an option to turn of auto heated seats. On a push button start that option is not th


- 2023 - 2022 -

Bulletin No.: PIT5963
Published date: 12/13/2022
Preliminary Information
PIT5963 Auto Heated Seat Option is Not Available in
Personalization
Proactive
Product Investigation Review Required
Models
Brand:
Model:
Model Years:
VIN:
from
Engine:
to
Transmissions:
Buick
Enclave
2022 - 2023
All
All
All
All
Cadillac
XT5
2022 - 2023
All
All
All
All
Cadillac
XT6
2022 - 2023
All
All
All
All
Chevrolet
Traverse
2022 - 2023
All
All
All
All
Involved Region or Country North America, Europe, Uzbekistan, Middle East, Israel, Palestine, Bolivia (West),
Chile (West), Columbia (West), Japan, Cadillac Korea (South Korea)
Personalization menu options di er for Auto Heated and Vented Seats when
Remote started versus when Push Button started.
Condition
The Push Button Start menu shows only Auto Cooled Seats, while the Remote Start
screen shows both Auto Cool and Auto Heat Seats
Cause
This is due to a calibration error in the K33 HVAC module
Correction:
A correction is being Developed.
Please do not attempt a repair at this time.
A bulletin will be released when the new calibration is available.
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following
labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage
information.
Labor Operation
4488368
Description
Labor Time
Verify Heated Vented Seat Menu Mismatch
.2 Hr.
*This is a unique Labor Operation for Bulletin use only.
Version History
Version
Modi ed
1
12/13/2022 - Created on.
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