TSB 23-2006

TECHNICAL SERVICE BULLETIN
Sta-Bar Disconnect Service Required Message In The Instrument Panel
Cluster With DTCs C103A, C1A99, C1B03, C1B07, C1B14 And/Or B1A67
23-2006
11 January
2023
This bulletin supersedes 22-2325.
Model:
Ford
2021-2022 Bronco
Summary
This article supersedes TSB 22-2325 to update the Service Procedure.
Issue: Some 2021-2022 Bronco vehicles may encounter a sta-bar disconnect service required message in the
instrument panel cluster and an illuminated warning light with any of the following diagnostic trouble codes (DTCs)
stored in the chassis control module (CHCM): C103A, C1A99, C1B03, C1B07, C1B14 and/or B1A67. To correct the
condition, follow the Service Procedure to address water intrusion and reprogram the CHCM.
Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:
• 2021-2022 Bronco
• Equipped with a factory front stabilizer bar disconnect
• Any of the following DTCs stored in the CHCM: C103A, C1A99, C1B03, C1B07, C1B14 and/or B1A67
Parts
Service Part Number Quantity
W717376-S439B
XG-12
1
Description
Skid Plate Bolts
Unit of Issue Piece Quantity
4
4
As Needed Motorcraft® Electrical Grease
Parts
Parts To Inspect And Replace Only If Necessary
Service Part Number Quantity Description
MB3Z-5482-C
Unit of Issue
If Needed Front Stabilizer Bar Disconnect
1
W720940-S440
If Needed Front Stabilizer Bar Nut
4
W520214-S440
If Needed Stabilizer Bar Mounting Nut
2
W721449-S439
If Needed Stabilizer Bar Mounting Bolt
4
W721041-S439
If Needed Stabilizer Bar Mounting Stud
4
MB3Z-2B325-B
If Needed Wire Harness - Stabilizer Bar Disconnect
1
MB3Z-2B325-J
If Needed Wire Harness - Body
1
If Needed Chassis Control Module - Service Pigtail Connector
1
If Needed Chassis Control Module
1
KU2Z-14S411-AAA
MB3Z-14D663-A
Quantity refers to the amount of the service part number required to repair the vehicle.
Unit of Issue refers to the number of individual pieces included in a service part number package.
Piece Quantity refers to the total number of individual pieces required to repair the vehicle.
As Needed indicates the amount of the part may vary and/or is not a whole number. Parts can be billed out as nonwhole numbers, including less than 1.
If Needed indicates the part is not mandatory.
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty
(SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not
altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified
using the OASIS part coverage tool.
Labor Times
Operation
No.
Description
Time
2021-2022 Bronco: Retrieve DTCs, Inspect And Apply Electrical Grease Following The
Service Procedure, Includes Time To Reprogram The CHCM (Can Be Claimed With
Operation B, C, And D)
232006A
1.1
Hrs
Additional Time To Replace The Stabilizer Disconnect Harness And Front Stabilizer Bar
Disconnect (Can Be Claimed With Operation A, C And D)
232006B
1.1
Hrs.
Additional Time To Replace The Stabilizer Disconnect Harness And Body Harness (Can Be
Claimed With Operation A, B And D)
232006C
0.8
Hrs.
Additional Time To Replace The Connector With A Service Pigtail and Replace the CHCM
(Can Be Claimed With Operation A, B, And C)
232006D
1.8
Hrs.
Repair/Claim Coding
Causal Part:
2B325
Condition Code: X2
Service Procedure
1. Is water or corrosion present in any of the following connectors: C1295A, C1295B, C1294A, and/or C1294B?
(1). Yes - replace the front stabilizer bar disconnect harness and the front stabilizer bar disconnect, Refer to WSM
Section 204-01. Apply electrical grease or equivalent into all 4 connectors. Proceed to Step 2.
(2). No - apply electrical grease or equivalent into all 4 connectors. Proceed to Step 2.
2. Is water or corrosion present in either side of connector C1415?
(1). Yes - replace the front stabilizer bar disconnect harness and body harness. Apply electrical grease or
equivalent into connector C1415. Proceed to Step 3.
(2). No - apply electrical grease or equivalent into connector C1415. Proceed to Step 3.
3. Is water or corrosion present in connector C445?
(1). Yes - replace connector C445 with a service pigtail kit and the CHCM, Refer to WSM Section 204-01. Apply
electrical grease or equivalent into connector C445. Proceed to Step 4.
(2). No - apply electrical grease or equivalent into connector C445. Proceed to Step 4.
4. Reprogram the CHCM using the latest software version of the Ford Diagnosis and Repair System (FDRS) scan
tool.
© 2023 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and
equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information
that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition
described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy
and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article.
The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supersede
this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources.