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Service Bulletin Details

Public Details for: DC_97FY_pause_2

Update regarding my 21 id.4 software service action


- 2021 -

VWoA Compliance
From:
Sent:
To:
Subject:
Volkswagen Now Dealer Communications 
Monday, January 30, 2023 8:30 AM
VWoA Compliance
FIELD COPY: WATCH NOW: Now in Review for the Week of January 23, 2023
Katja Hungarter January 30, 2023
All Dealership Personnel
View in Browser
Sales
Now in Review for the Week of January 23, 2023
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Dealer Colleagues,
Please click here to watch this week’s edition of “Now in Review,” your weekly recap of the
headlines you need to know from VW Now. We hope you find this series to be equal parts
informative and entertaining, and we welcome your feedback on how we can improve things moving
forward.
Short on time? See below for a digest of the headlines from the week of January 23, 2023, and click
the links to view the full communications on VW Now. Please note that you will only be able to view
communications that are designated for your job role.
Monday, January 23, 2023

Sales: “Now in Review for the Weeks of January 16, 2023” (All Dealership Personnel)

Sales: “The 2023 Dealer Skills Tournament (DST)” (Dealer Principal, General Manager,
Parts Manager, Sales Manager, Service Manager)
Tuesday, January 24, 2023

Dealer Council: “Take the NADA Winter Survey Before It’s Too Late!” (Dealer Principal,
General Manager, Parts Manager, Sales Manager, Service Manager)

Press: “Taos and Tiguan Named to Cars.com's Affordability Report: 2023 Best Value New
Cars” (All Dealership Personnel)

After Sales: “After Sales Weekly Communication – January 24, 2023” (Dealer Principal,
General Manager, Parts Manager, Sales Manager, Service Manager)
Wednesday, January 25, 2023

After Sales: “Q1 2023 Universal Pricing Guide (UPG) Service Consultant Incentive Program”
(Dealer Principal, General Manager, Parts Manager, Sales Manager, Service Consultant,
Service Manager)
Thursday, January 26, 2023

After Sales: “Technical Bulletin 91-23-01 - Service Interval Reminder (2069239)” (Dealer
Principal, General Manager, Parts Manager, Service Consultant, Service Manager, Service
Technician, Shop Foreman)
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
After Sales: “VIN-4-A-PIN January 26th, 2023” (Dealer Principal, General Manager, Parts
Consultant, Parts Manager, Service Administrator-Other, Service Consultant, Service
Manager, Service Technician, Service Xpress Consultant, Service Xpress Technician, Shop
Foreman)
Friday, January 27, 2023

After Sales: “Technical Bulletin 01-23-01 - Update Programming, Adaptive Cruise Control
Error - P060C (37682) Stored in Engine/Motor Control Module -J623- (2069293)” (Dealer
Principal, General Manager, Parts Manager, Service Consultant, Service Manager, Service
Technician, Shop Foreman)

Brand: “A Special Message from Pablo Di Si From NADA in Dallas” (All Dealership
Personnel)

Sales: “Volkswagen Sales Weekly Production Update - January 27, 2023” (Dealer Principal,
General Manager, Sales Manager)

CX: “Update Regarding MY 21 ID.4 Software Service Action” (Dealer Principal, General
Manager, Sales Manager, Service Manager)
How To Obtain A VWHub ID
To access the VW Now portal (www.vw-now.com), you must have a VWHub ID. If you do not have
a VWHub ID, please contact your Dealership Extranet Administrator and they will create one for
you.
How To Update Your Email In The VWHub
To receive VW Now email communications, be sure to keep your email address updated in the
VWHub. Please see the instructions below:

Click here to login to VWHub

Once logged in, click on the “My Account” tab.

Once on the “My Account” screen, click “Personal Profile” and scroll down until you see the
“Email” form and select “Update.” Please note: We encourage all authorized dealership
employees to use a dealership identifier in their email address (i.e.,
[email protected]).

Enter your email, save your update, and you’re done!
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How To Enroll For VW Now SMS Text Alerts
To enroll for SMS text alerts, please follow the instructions below. Please note: The SMS text alerts
are only sent for important and critical business communications.

Click here to log in to VW Now

Select the menu in the upper right of VW Now

Select “Account Settings”

Turn on SMS Notification & add your mobile number

Save & Close
You’re now up to speed on the recent week’s headlines on VW Now. Please check your email next
Monday for the newest edition of “Now in Review” – your weekly recap of communications from
www.vw-now.com.
Watch the Video
Sincerely,
Katja Hungarter
Senior Manager Sales Strategy & Dealer Relations
Volkswagen of America, Inc.
View in Browser
Please visit vw-now.com to view a comprehensive suite of Volkswagen of America Brand communications.
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