A2023532059997_4

Service Bulletin Details

Public Details for: A2023532059997_4

This bulletin provides instructions for when there is a droning/vibrating noise from the right half of the vehicle.


- 2024 - 2023 - 2022 - 2021 - 2020 - 2019 - 2018 -

Models from 2024
2024 AUDI Q3
Models from 2023
2023 AUDI Q3
Models from 2022
2022 AUDI Q3
Models from 2021
2021 AUDI Q3
Models from 2020
2020 AUDI Q3
Models from 2019
2019 AUDI Q3
Models from 2018
2018 AUDI Q3
Technical Service Bulletin
20 Noises from the fuel line
20 23 53 2059997/4 January 31, 2023. Supersedes Technical Service Bulletin Group 20 number 21-37 dated
September 30, 2021, for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
Q3
2018 – 2024
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
4
-
Revised header (Added Model Year 2023 and 2024)
3
09/30/2021
Revised header (Updated Elsa display and added Model Year 2022)
2
01/15/2021
Revised Condition (Updated description)
Revised Service (Updated description)
Customer states:
• There is a droning/vibrating noise from the right half of the vehicle (sometimes in the dash panel area, B pillar
or rear).
Workshop findings:
The fuel/EVAP lines in the longitudinal member start to vibrate in certain operating situations and this creates the
noise.
Technical Background
Due to pressure pulsation from the high-pressure pump on engine side the underfloor line in the underbody tunnel
vibrates. This vibration causes noise that can also be heard in the vehicle interior.
Production Solution
Not applicable.
Service
1. Remove the underbody cover.
Page 1 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
2. Coat the fuel and EVAP line tunnel or fill the space around the fuel and EVAP line with closed-pore foam (foam
that doesn’t soak up water) part number 321 201 299. This means the fuel/EVAP line does not have to be
removed.
Figure 1. Location of the vibrating fuel line.
3. Reinstall the underbody cover.
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
2038
Damage Code:
0020
Labor Operations:
Remove and install underbody
5193 1900
See SRT with
associated
operations
Secure fuel line with foam
2029 1399
10 TU
GFF
No allowance
0 TU
Road test prior to the service procedure
0121 0002
10 TU
Diagnostic Time:
Page 2 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Road test after the service procedure
0121 0004
10 TU
As per TSB 2059997/4
Claim Comment:
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the
Repair Manual
See ETKA/ELSA
321201299
Foam
0.5
Additional Information
All parts and service references provided in this TSB (2059997) are subject to change and/or removal.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 3 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.


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