A9023972069348_1

Technical Service Bulletin
90 Head-up display: street names flicker intermittently
90 23 97 2069348/1 January 31, 2023.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
e-tron GT, and
RS e-tron GT
2022
All
Not Applicable
Condition
Customer states:
The street names displayed on the head-up display (HUD) flicker intermittently.
Workshop findings:
No relevant DTCs are stored.
Technical Background
A software-related malfunction may cause the street names to flicker.
Production Solution
Updated software in production.
Service
Applies to vehicles with high-voltage components: To prevent charging of the high-voltage battery
during the software update, the high-voltage charging cable is to be removed BEFORE entry of the SVM
code on vehicles with high-voltage components.
Charging the high-voltage battery during a software update can damage the high-voltage components.
SVM Update Instructions
1. If the HUD is inoperable, reset it by removing fuse SO4 for approximately five minutes and replacing it
afterward.
2. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
3. Update the HUD, J898 (address word 0082) using the SVM action code as listed in the table below, if
necessary:
Page 1 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Model
Audi e-tron
GT, Audi RS
e-tron GT
Old Software
Part Number
4J3919617
4J3919618
Old
Software
Version
0101
0102
0104
New Software
Part Number
New Software
Version
(or higher)
(or higher)
4J3919617
4J3919618
SVM Code
Input
0105
82A003
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.
Service Number:
9091
Damage Code:
0039
Labor Operations:
Software Update (Includes checking for
DTCs)
0151 0000
Time stated on
the diagnostic
protocol (Max
100 TU)
Diagnostic Time:
GFF
No allowance
0 TU
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
As per TSB 2069348/1
Claim Comment:
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
• TSB 2011732, 00 Software Version Management (SVM), operating instructions
All part and service references provided in this TSB (2069348) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
Page 2 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 3 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.