A9123662067330_2

Technical Service Bulletin
91 Incorrect date (far in the future) shown on the instrument cluster and MMI
91 23 66 2067330/2 January 31, 2023. Supersedes Technical Service Bulletin Group 91 number 22-08 dated
June 16, 2022, for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
All
Virtual Cockpit Gen2+
A3, S3, and RS 3 2022 – 2023
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised header (added MY23)
Revised Service (Updated instruction sequence)
1
06/16/2022
Initial publication
Customer states:
• An incorrect date is displayed on the instrument cluster and MMI screen.
• The date displayed is far in the future (≥ year 2040).
• It is not possible to manually correct the date via the MMI.
Technical Background
A hardware issue in the emergency call module may cause the date to be incorrect.
Production Solution
Not applicable.
Service
1. Take a picture showing the complaint and upload it to DOC-IT.
2. Disconnect the vehicle’s 12V battery and then wait at least five minutes before performing the next steps
3. Replace the emergency call and communication module (J949, address word 0075) according to the repair
manual.
4. Reconnect the vehicle’s 12V battery.
Page 1 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
5. Run the replacement test plan for the emergency call and communication module (J949, address word 0075)
using ODIS.
6. Ensure the vehicle is in a location with good cellular reception.
7. Cycle the ignition.
8. The correct date and time should appear in the instrument cluster and MMI after a short time.
Should the correct date not appear after an hour, check step 6 and repeat step 7.
Warranty
Claim Type:
• 110 Up to 48 Months/50,000 Miles.
• G10 for CPO Vehicles – Verify Owner.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Service Number:
9170
Damage Code:
0040
Labor Operations:
Remove and install telematics control unit
J949
9170 1950
See SRT with
associated
operations
Check and adjust instrument cluster (power
reset)
9025 0599
20 TU
GFF
0150 0000
Time stated on
the diagnostic
protocol (Max 75
TU)
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
Diagnostic Time:
As per TSB 2067330/2
Claim Comment:
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Page 2 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the
Repair Manual
See ETKA/ELSA
See ETKA
Emergency call and communications unit
01
Additional Information
All parts and service references provided in this TSB (2067330) are subject to change and/or removal.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 3 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.