2018-2023 LEAF P

CAMPAIGN
BULLETIN
QUALITY ACTION
PTC Heater
Reference: PC943
Date: January 31, 2023
Attention: Dealer Principal, Sales, Service & Parts Managers
Affected Models/Years:
2018-2023 LEAF (ZE1)
Affected
Population:
Dealer
Inventory:
SERVICE COMM
Activation date:
Stop Sale
In Effect:
TBD
TBD
TBD
YES
*****Dealer Announcement*****
Nissan is committed to a high level of customer service and satisfaction. This commitment
requires Nissan to periodically place certain vehicles on temporary Quality Assurance (QA) Hold
to ensure that these vehicles, as delivered to our customers, meet our exacting standards and
our customers’ expectations.
Effective immediately, Nissan is placing a temporary Quality Assurance Hold on all 2018-2023
Nissan LEAF vehicles due to an investigation of a potential issue with the PTC heater operation in
very cold temperatures. Affected vehicles are subject to stop sale and are either currently in
dealer inventory or assigned and in transit to the dealer.
*****What Dealers Should Do*****
1. Please do not drive, loan, rent, sell or trade the specific vehicles in dealer inventory
subject to this quality hold.
2.
Nissan is currently investigating a potential concern with the PTC Heater operation.
Additional information on next steps will be provided as soon as possible.
NISSAN NORTH AMERICA, INC.
Total Customer Satisfaction
CAMPAIGN ID: PC943 | Original Document