JLRTB02052NAS2

Service Bulletin Details

Public Details for: JLRTB02052NAS2

Rear doors difficult to open


- 2023 - 2022 - 2021 - 2020 -

07/02/2023, 07:17
TECHNICAL BULLETIN
JLRTB02052NAS2
TECHNICAL BULLETIN
30 JAN 2023
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional
Technicians with the knowledge, tools, and equipment required to do the job properly and
safely. It informs these Technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not
be performed by 'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition
described affects your vehicle. Contact an authorized Land Rover service facility to
determine whether this bulletin applies to a specific vehicle.
INFORMATION
This bulletin supersedes TSB JLRTB02052NAS1/2020 dated 16 SEP 2020, which should
either be destroyed or clearly marked to show it is no longer valid (e.g. with a line across the
page). Only refer to the electronic version of this Technical Bulletin in TOPIx.
Changes are highlighted in blue
SECTION:
501-03
SUBJECT/CONCERN:
Rear Doors Difficult To Open
AFFECTED VEHICLE RANGE:
MODEL:
Defender (LE)
MODEL YEAR:
2020 Onwards
VIN:
000431 Onwards
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ASSEMBLY PLANT:
Nitra (Slovakia)
APPLICABILITY:
5-Door
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MARKETS:
NORTH AMERICA
CONDITION SUMMARY:
SITUATION:
When opening either of the rear doors, the door seal contacts the rear quarter window and
makes opening the doors more difficult and sometimes noisy.
CAUSE:
C-pillar exterior finisher trim to rear quarter window alignment incorrect.
ACTION:
Follow the instructions below.
PARTS:
NOTE:
An allowance equivalent to £10.00 has been allocated to locally source 3M Double
sided tape 4229P - 5 mm wide - 3 m roll (or equivalent). 1 role of 3M double side
tape will repair a maximum of 3 vehicles.
PART NUMBER
DESCRIPTION
QUANTITY
LR132185
C-Pillar finisher trim - Left
1
LR132182
C-Pillar finisher trim - Right
1
ZZZ001
3M Double sided tape 4229P - 5 mm wide - 3 m
roll (or equivalent)
£10.00
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WARRANTY:
NOTE:
* When submitting your Warranty claim within the Warranty portal, use the
Condition Code list shown to select the Condition Code which best describes the
vehicle defect.
NOTES:
Repair procedures are under constant review, and therefore times are subject to
change; those quoted here must be taken as guidance only. Use TOPIx to obtain
the latest repair time.
The JLR claims submission system requires the use of causal part numbers. Labor
only claims must show the causal part number with a quantity of zero.
SRO
TIME
(HOURS)
CONDITION
CODE
CAUSAL PART
JLRTB02052 - Rear door
alignment - Single
99.01.21
0.2
*
LR132185/LR132182
JLRTB02052 - Rear door
alignment - Pair
99.01.22
0.3
*
LR132185/LR132182
JLRTB02052 - C-pillar finisher
trim - Single
99.01.23
0.1
*
LR132185/LR132182
JLRTB02052 - C-pillar finisher
trim - Pair
99.01.24
0.2
*
LR132185/LR132182
JLRTB02052 - Rear door seal
modification - Single
99.01.91
0.1
*
LR132185/LR132182
JLRTB02052 - Rear door seal
modification - Pair
99.01.92
0.2
*
LR132185/LR132182
DESCRIPTION
NOTE:
Normal Warranty procedures apply.
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TECHNICAL BULLETIN
SERVICE INSTRUCTION A - DOOR ALIGNMENT
1.
NOTE:
Only check the alignment of the rear doors that are difficult to open.

Check the alignment of the rear door(s) in the areas shown in the illustration.
If the rear door alignment is within tolerance, continue to Service Instruction
B.
If the rear door alignment is out of tolerance, continue to the next step.
SECTION
DESCRIPTION
GAP
PROFILE
A
Rear door to rear quarter
N/A
0.0 ± 0.5 mm
B
Rear door to rear quarter
3.5 ± 0.7 mm
0.0 ± 0.7 mm
2.
NOTE:
Only adjust the rear doors that are out of alignment tolerance.
Adjust the rear door(s) to be within tolerance (see TOPIx Workshop Manual section
501-26: Body Repairs: Vehicle Specific Information and Tolerance Checks - General
Procedures - Rear Door Alignment).
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3.
TECHNICAL BULLETIN
Check the operation of the rear door(s).
If the door is no longer difficult to open, do not continue with this technical
bulletin.
If the door is still difficult to open, continue to Service Instruction B.
SERVICE INSTRUCTION B - DOOR SEAL MODIFICATION
NOTE:
Only complete the following steps for doors that were not repaired after completing
Service Instruction A.
1.
Open the rear door that is difficult to open.
2.

(A) Reposition the section of rear door seal shown in the illustration.
(B) Make sure the area highlighted in the illustration is clean, dry and free from
contamination.
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3.

(C) Apply the double sided adhesive tape along the seal path on the door frame, as
shown in illustration 'C'. Do not remove the protective backing from the double
sided adhesive tape at this stage.
(D) Install the section of rear door seal removed during step 2.
4.

(E)With the rear door seal installed, remove the protective backing from the double
sided adhesive tape.
(F) Apply firm pressure to the rear door seal to make sure it is adhered to the
double sided adhesive tape.
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TECHNICAL BULLETIN
5.
Repeat steps 1 to 4 for the other door, if required.
6.
Check the operation of the rear door(s).
If the door is no longer difficult to open, do not continue with this technical
bulletin.
If the door is still difficult to open, continue to Service Instruction C.
SERVICE INSTRUCTION C - RENEW C-PILLAR EXTERIOR FINISHER TRIM
NOTE:
Only complete the following steps for doors that were not repaired after completing
Service Instruction B.
1.
Open the rear door that is still difficult to open.
2.

Remove and discard the C-pillar exterior finisher trim.
Clean the area behind the C-pillar exterior finisher trim.
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3.

Install the new C-pillar exterior finisher trim.
Remove the adhesive tape backing.
Make sure the C-pillar exterior finisher trim protrudes 1-1.5 mm away from
the rear quarter window, as shown in the illustration, before fully securing.
The image with the RED 'X' shows the C-pillar exterior finisher trim installed
incorrectly behind the rear quarter window.
The image with the GREEN '✓' shows the C-pillar exterior finisher trim
installed correctly with a 1-1.5 mm protrusion from the rear quarter window.
4.
Repeat steps 1 to 3 for the other door, if required.
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