A9323952068931_1

Technical Service Bulletin
93 e-tron: motor control unit - drive system fault - P060C00
93 23 95 2068931/1 February 7, 2023.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
e-tron Sportback
2020 – 2022
quattro
e-tron quattro
2021 – 2022
e-tron S quattro
2022
Condition
Customer states:
• Fault message “Drive System Malfunction” appears in the driver information center.
Workshop findings:
• The following DTC may be stored engine control module (ECM), J623 (address word 0001):
DTC P060C00 “Internal Control Module Main Processor Performance” With one of the following Symptom
codes: 38462, 39721, 32061, 32326, 40870, 29391.
Technical Background
Software issue in engine control unit (diagnostic address 0001).
Production Solution
Improved software in production.
Service
SVM Update Instructions
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the Engine Electronics Control Unit (J623) using the SVM action code as listed in the table below, if
necessary.
To prevent the high-voltage battery from charging during the software update, the high-voltage charging cable on
vehicles with high-voltage components must be unplugged BEFORE the SVM code is entered. Charging the highvoltage battery during a software update can cause damage to the high-voltage components.
Page 1 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
The diagnostic interface must be hardwired to the scan tool.
Model
Old Software
Part Number
Old
Software
Version
New Software
Part Number
SVM Code Input
(or higher)
(or lower)
e-tron and e-tron
Sportback
New Software
Version
4KE907558
0002
4KE907558
0003
4KE907558C
0001
4KE907558C
0003
01A307
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
9370
Damage Code:
0039
Labor Operations: Software update
0151 0000
50 TU
Diagnostic Time:
GFF: (Checking and clearing faults)
0150 0000
Time stated on
diagnostic
protocol (Max 30
TU)
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
As per TSB 2068931/1
Claim Comment:
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
Page 2 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
All part and service references provided in this TSB (2068931) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 3 of 3
© 2023 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.